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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I thought my parcel was missing, so I messaged Noodoll, and they helped me right away. The issue was sorted quickly, and the whole process felt easy and friendly. I really appreciate that they treated... See more
Although these dolls are expensive, I bought two. We saw them on Instagram and my son and I just fell in love with them…so I am giving him two of them for his birthday. He has quite a plushy collectio... See more
I have ordered a couple plushies from Noodoll and they are just adorable! Got my daughter the Graduation Ricebao Mini Plush Toy for her graduation from college and she was thrilled. Beautiful little g... See more
Company details
Written by the company
Hello, we're Noodoll: A London-based, female-founded design brand making plushie friends for life and so much more. Every toy is guaranteed to stay with you for a lifetime thanks to our Friends for Life project (offering free repairs as well as a pre-loved shop). These are plushies with a difference, and they are designed to be loved.
Contact info
London, United Kingdom
- shop@noodoll.com
- noodoll.com
4.8
Excellent
269 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We love our Noodolls!
We love our Noodolls!! My 2 daughters have built up quite a collection and they are all fantastic quality and always quick delivery. We absolutely love that all the toys are so well stuffed - just perfect for cuddling. We haven’t found any other soft toys that compare stuffing wise - all others are limp and lifeless! We are looking forward to growing our collection soon!
February 9, 2024
Unprompted review
Reply from Noodoll
Dear Abigail,
Thank you so much for your wonderful review! We're thrilled to hear that your daughters love their Noodolls and have built up quite a collection. It's fantastic to know that you appreciate the quality and joy they brought. We take pride in ensuring that each of Noodoll gives the perfect cuddle for as long as they can. We can't wait to see your collection grow, and we're honoured to be a part of your family's fun and memories. x
My daughter’s new friend arrived safe…
My daughter’s new friend arrived safe and sound! She loves her ricemonster Momo (ricemoo)
January 8, 2024
Unprompted review
Reply from Noodoll
We're overjoyed to hear that Momo (Ricemoo) has found a loving home with your daughter! 🌈💕 If there's ever anything you or Momo need, we're here...endless cuddles to our new friend x
The best business for all of the cuddly friends
I have brought many products from noodoll and I adore this company. Everything is so cute and cuddly, made amazingly and always delivered promptly. The team are lovely people too and care a great deal about their products and the customers. I always recommend them to everyone! <3
January 26, 2024
Unprompted review
Reply from Noodoll
Your kind words have brightened our day! Thank you for adoring our cute and cuddly Ricemonsters. We're delighted that our service has left a positive impression- all thanks to our dedicated team. Here's to more delightful moments with Noodoll, Big thank you! x
I love all my ricemonsters so much <3
This is my second time adopting ricemonsters and I cannot express enough how much I love them.
They are all so precious with their adorable faces and little arms.
Another detail that I really like about them is the velcro strap. It is indeed very handy and enables them (Riceapple, Ricesuma and Ricelogi) to keep me company all around the house :)
January 9, 2024
Unprompted review
Reply from Noodoll
Dear Leilani, Thank you wholeheartedly for your delightful words! We're thrilled to be part of your home again, bringing joy through our Ricemonsters. Your appreciation for the adorable faces, little arms, and the clever velcro strap warms our hearts, and you are the 200th customer gave us review, thank you!! Here's to more cherished moments with your Ricemonster family! xx
Quick ship, cute noodoll!
So quick (and I’m in the USA) and smoothly- got updates and when my noodoll arrived, it was wrapped so cutely and the noodoll was so adorable!!!!! Great company with fast shipping! And adorable product!
January 8, 2024
Unprompted review
Reply from Noodoll
Hi Gardenia, Your fantastic review made our day! We're thrilled to hear your Noodoll made its way to you in the USA swiftly and smoothly. It warms our hearts to know you enjoyed the cute packaging and found your Noodoll adorable. Thanks a bunch for your kind words about our company and speedy shipping. Here's to more smiles and adorable moments!
Cuteness and cuddles very worth it
Their plushies are very adorable and cuddly. Although it’s quite costly to have the friends shipped overseas, it’s definitely worth it. All the plushies feel high quality, and on top of that, I really appreciate that Noodoll also makes them ethically.
I love my plushies, so I’d never send them back to find a new home, but I think their model of taking plushies back and fixing them up to find new owners is great. I love the little patches and bandaid designs!
December 6, 2023
Unprompted review
Reply from Noodoll
Thank you so much for your super nice review Steph! We're thrilled to hear that you find our plushies adorable and cuddly. Your kind words about the quality and ethical practices mean a lot to us. While we understand that shipping costs can be a consideration, we're delighted to know that you feel it's worth it! We're also glad you appreciate our Friends for Life scheme.
Thank you for being a part of the Noodoll family x
Cutest ever!
We've been fans of Noodoll plushies for years. They are the best quality and so soft and squishy with the cutest designs. Love that they're made in Taiwan and given life in the UK. Most recently, we've have the best customer service experience where the staff helped us track down our missing plushies, including our giant buns. So ever grateful. You can really tell this is a business running on lots of love and pride.
December 12, 2023
Unprompted review
Reply from Noodoll
Dear Amy, Thank you so much for your incredibly kind words and wonderful review! We are thrilled to hear that you've been a fan of Noodoll for years and appreciate the quality, softness, and cute designs. It warms our hearts to know that you've had the best customer service experience with us, especially in helping you track down your missing plushies. We're truly grateful for your understanding and patience during that time. We are indeed passionate about what we do, and your support motivates us to continue delivering the best products & service. Thank you!
I love these wonderful NOODOLL friends :o)
I received my new Noodoll-friends very quick. The packaging was very good and lovely. The two plush friends are wonderful and beautyful and so cutie! Thank you so much!
December 11, 2023
Unprompted review
Reply from Noodoll
Hi Sylvia, Your kind words mean the world to us, and we're grateful for the opportunity to contribute a bit of happiness to your life. If you ever have any questions or need assistance, don't hesitate to reach out. Wishing you countless moments of joy with your new Noodoll companions!
A loyal and happy customer
I have ordered from Noodoll multiple times over the years and they are a wonderful company; one of my favourites! The care and attention to their plush toys is immensely charming. I also adore how squishy and soft the giant bao plush is!
I will definitely be ordering again in the future.
November 29, 2023
Unprompted review
Reply from Noodoll
Dear Laura, Thank you so much for your incredibly kind words and ongoing support!
We are delighted to hear that you've been a real fam for us over the years Noodoll would not be here without customers like you.
It warms our hearts to know that you appreciate the care and attention we put into our Ricemonster friends. Giant bao is definitely our new favourite too with their squishiness and softness.
Thank you once again for choosing Noodoll. We truly appreciate your support and look forward to bringing more joy to you in the future. x
Wonderful products from a wonderful company
Wonderful products and wonderful company. Have bought from Noodoll many times and am always happy. Their Ricemonsters make wonderful presents. Shipping was fast as always. Thank you!
November 28, 2023
Unprompted review
Reply from Noodoll
Dear Barbara, It warms our hearts to know that you appreciate the care and attention we put into crafting our Ricemonster friends. Thank you so much for your kind words and ongoing support! We're thrilled to have a noo fam like you, we look forward to bringing more smiles in the future! x
The cutest baby rice spuds ever!
Cutest baby rice spuds ever!! This was my first time that I had purchased their products and I'm glad I did. The shipping time was pretty descent to Canada. I placed the order on September 2nd they shipped it out on September 4th and received it on the 20th. (Approx. 13 business days excluding the weekends and holidays) I wish there was a way to upload the pictures here as it came beautifully wrapped and customer service was amazing. My order was a little over $100 CAD and was gifted a reusable mask and a kangaroo greeting card. Thank you so much for the great experience.
September 20, 2023
Unprompted review
Reply from Noodoll
Hi Amita, Thank you for your nice review and we are so glad you like our little spuds! We appreciate your patience and hope it's worth the wait :)
Where is my order!?
I placed the order on 9/4/23. I haven’t received my order, but received a review request?! Where is my order?!
September 18, 2023
Unprompted review
Reply from Noodoll
Dear Kaylee,
We are really sorry that you received the review request email before your parcel arrives, as it's an automatic sent from our system two weeks after the order was placed.
With international parcel it can unfortunately sometimes takes longer to arrive depending on the destination and the local post office.
We are sorry for the inconvenience.
Updated:
The parcel has been delivered on the 19th of September.
Products are so cute
Products are so cute! Delivery only took 4 days and Noodoll also threw in a free birthday card!
September 15, 2023
Unprompted review
Reply from Noodoll
Thank you Julia for your kind review, we are glad it reaches you quickly and hope you like your freebies :) Have a lovely day!
Review of appreciation
For the second time I ordered some adorable plushies from noodoll and I have to admit that even as a young adult I cant get enough of these *~* so I‘ll be sure to order for a 3rd time soon.
Other than that the package arrived safe and sound, had cute packaging and even little extra thingies inside like a cute booklet to write in. Thank you!
August 11, 2023
Unprompted review
Reply from Noodoll
That's so lovely to hear Louis that you are growing your Noodoll family, thank you such sweet review and hope you like extra goodies we included in the package x
I love noodoll
I love noodoll. They have great products and great customer service. I am in love right now with the new caterpillars. Looking forward to what they come out with next in regards to plushies.
July 25, 2023
Reply from Noodoll
Dear Amanda, Thank you for being such a wonderful family member for Noodoll for such a long time and support us with love and passion. We really appreciate it, and we promise to bring out more fun designs from time to time. Lots love x
Got to love Noodoll
Got to love Noodoll, everything is só cute. Fast shipping, even outside the UK. Not my first order, and no doubt, won't be my last. Keep up the great work.
July 14, 2023
Unprompted review
Reply from Noodoll
Dear Mary, we are so happy that our products reach you quickly each time, and thank you for your continued support, it means the world to us! Sending lots love from London!
My kids really loved them
My kids really loved them! Even though my daughter was away on vacation when I received them, she kept on asking to see them when we video-chatted!
July 12, 2023
Unprompted review
Reply from Noodoll
😊 That's so lovely, thank you for sharing the sweet insight with us and glad it's a happy purchase. Thank you for your nice review Warrick x
Excellent service!
Always an excellent service with this company. I will be making many more purchases in the future :)
I would like to know if they would ever make a egg themed rice plush as its one I defo would buy or more gingerbread ones :)
June 6, 2023
Reply from Noodoll
Dear Rebecca, thank you for your kind words and for your continued support it means a lot to our small team. Egg themed plushies are super cute- we will defo put our thinking/designing cap on ⭐⭐⭐⭐⭐
Great plushie and great service too!
June 6, 2023
Reply from Noodoll
Dear Elizabeth, thank you for liking our Ricemonsters and taking time to drop us a lovely review :)
Lovely company
Great quality products and excellent delivery I always get my items next day or day after. :)
May 12, 2023
Unprompted review
Reply from Noodoll
Thank you so much for such a lovely review, our colleagues Dini and Ira works very hard to make sure all orders go out on the same day, and we hope you like everything in the box for you! x
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