Noodoll Reviews 269

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality and durability, often noting that items like night lights last for many years. Reviewers frequently highlight the adorable and charming nature of the plush toys, appreciating the thoughtful designs and perfect details that make them stand out. Many people express their satisfaction with the products as gifts, finding them to be a big hit with recipients of all ages. Consumers are also very happy with the overall experience, mentioning the excellent packaging and the helpfulness of the staff. The products are often described as cute, well-made, and safe for children, with many customers planning to expand their collections due to their positive experiences.

What people talk about most

Product

Clients share positive opinions on product. Customers consistently praise the products for their cuteness,... See more

Quality

Users consistently express satisfaction with the quality of products. Many reviewers highlight the durability... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An amazing company - they clearly prioritise simplicity and quality in their products. If you want an excellent night light that actually lasts, I realised recently that my Little Light is probably cl... See more

Rated 5 out of 5 stars

I thought my parcel was missing, so I messaged Noodoll, and they helped me right away. The issue was sorted quickly, and the whole process felt easy and friendly. I really appreciate that they treated... See more

Rated 5 out of 5 stars

Although these dolls are expensive, I bought two. We saw them on Instagram and my son and I just fell in love with them…so I am giving him two of them for his birthday. He has quite a plushy collectio... See more

Rated 5 out of 5 stars

I have ordered a couple plushies from Noodoll and they are just adorable! Got my daughter the Graduation Ricebao Mini Plush Toy for her graduation from college and she was thrilled. Beautiful little g... See more


Company details

  1. Gift Shop
  2. Home Goods Store
  3. Stationery Store
  4. Stationery Wholesaler
  5. Toy Store
  6. Wholesaler

Written by the company

Hello, we're Noodoll: A London-based, female-founded design brand making plushie friends for life and so much more. Every toy is guaranteed to stay with you for a lifetime thanks to our Friends for Life project (offering free repairs as well as a pre-loved shop). These are plushies with a difference, and they are designed to be loved.


Contact info

4.8

Excellent

TrustScore 5 out of 5

269 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

10 years of Noodoll love

I bought my first noodoll - a zipped ricemon phonecase in 2011 in Estonia, and I love it to bits. Not all my more recent phones have fitted, but ricemon is still part of my daily packing - I keep keys in him. Five years later, I got my ricepuffy noodoll in Oslo in 2016. It's one of my most precious little friends. Perfectly sewn, perfectly stuffed, and the friendliest face. Has kept me company for years and really cheers me up.I often look at the Noodoll website and instagram when I feel sad and it cheers me up. Next up is riceberg, who I am in love with. Thank you Noodoll for making the world cuter.

April 11, 2022
Unprompted review
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Reply from Noodoll

Dear Rebecca, it fills us with joy to hear your history with Noodoll!
Amazing to hear how your Ricemon Zip Case is still being put to good use and that Ricepuffy is still a good friend :) Thank you for your continuos support! ❤️❤️❤️

Rated 5 out of 5 stars

Too Cute For Words

Absolutely adorable, I’m obsessed! Love the plushies and their adorable faces <3

April 11, 2022
Unprompted review
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Reply from Noodoll

Dear Moon, Thank you so much for your very kind words and continuous support! Five stars to you !!! ❤️🌙✨

Rated 5 out of 5 stars

I'm obsessed with the Noodoll

I'm obsessed with the Noodoll mini plushies, my daughters have quite the collection now (basically they're mine). We also have 2 of the cushions which my girls love to snuggle with. The designs are so cute and beautifully made. I love following Noodoll on Instagram keeping up to date with their latest designs. The bao bun is my current fave 😍

April 10, 2022
Unprompted review
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Reply from Noodoll

Hi Siew! Thank you so much for your amazing feedback! Very glad you like our new designs and are excited for more! Thank you so much for noticing the care we put in them and keeping up to date with us! Glad you and your daughters have the same love for Noodoll. All the best !
✨❤️

Rated 5 out of 5 stars

Absolutely adore their cute teddies!

Absolutely adore their cute teddies and they've always arrived in the post really quickly. Can't fault them!

April 3, 2022
Unprompted review
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Reply from Noodoll

Hi Katy ! Thank you so much for your support and we are so happy you like them so much ❤️ Super glad the delivery went smooth and quickly too! ⚡ Amazing :)

Rated 5 out of 5 stars

Satisfied Customer

The order is still in stuck in customs. It never arrived. My tracking information shows it is stuck in Boston trying to be cleared for customs.

We do love your products and are very excited to get our stuffed toy. It is just disappointing to pay extra shipping to get it here quickly and it still be stuck in customs. I am aware this is not entirely your fault. I am just disappointed.

****Updated 04/18/22
After communication with DHL and Noodoll, Noodoll determined that the original shipment was lost. They were terrific and made things right! Noodoll refunded the part of the money I paid for fast shipping so I only paid for regular shipping and the Ricemonster. They resent the Ricemonster, at no additional charge, with an additional surprise, and some stickers by Royal Mail. The package arrived today! My son is thrilled!

Thank you Noodoll! I am very pleased! We will be shopping with you again this Christmas!

April 2, 2022
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Reply from Noodoll

So happy we could get this sorted out for you 🥰 And thank you for your kind words! We pour so much love into what we do and it makes us smile from ear to ear knowing it's appreciated.

Rated 5 out of 5 stars

Noodoll, My Beloved

Unique designs with well produced outcomes, friendly and helpful staff, quick and well packaged delivery. One of my favourite brands and will keep buying for years to come!
I ❤️ Noodoll

March 30, 2022
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Reply from Noodoll

Dear Kit ❤️ We are so happy that our design and quality are recognised by you, this is what we pride ourselves the most, thank you for being so supportive, it means a lot to us!

Rated 5 out of 5 stars

Perfect

Perfect! Everything was well-packaged, and arrived really fast! A present for my sister, she was delighted!

March 20, 2022
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Reply from Noodoll

amazing ! very glad to hear 💖

Rated 5 out of 5 stars

Excellent experience every time

Excellent experience every time. We have a few noodoll in our family and this time added two of the little ones to our collection. Ours did not include a little veggie bag and stickers which is a promotion if you purchase two. When I mentioned this they apologized and sent one to us right away. Lovely plush and customer service.

March 18, 2022
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Reply from Noodoll

Glad everything worked out fine in the end ! And sorry about that. 💖

Rated 5 out of 5 stars

I have several of Noodoll plushies and…

I have several of Noodoll plushies and they are so cute! My daughter loves them 😍 soft, squishy, very good quality, washable
I would buy more!

March 18, 2022
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Reply from Noodoll

YAY! Cuteness overload! 💖

Rated 5 out of 5 stars

Amazing

Such a lovely genuine company, and their products are just fab! Amazing quality and adorable. I Highly recommend noodoll to everybody.

March 18, 2022
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Reply from Noodoll

Thank you so much Ella! 💖

Rated 5 out of 5 stars

Fantastic service!

This is the second time that I have ordered a gift from Noodoll, and they don’t disappoint!

Fantastic customer service and quick delivery. I requested a personalised note for my niece and nephew, the warehouse emailed to me to confirm my instructions just before packing up my purchase.

It only took 4 days for my order to arrive (I ordered late Thursday evening, delivery was made on the following Monday). Packaged beautifully with care, my niece and nephew love their new Noodoll friends.

Happy to support a small business and would highly recommend.

Thank you Noodoll Team!

March 18, 2022
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Reply from Noodoll

Thank you for your support and very kind words. Always happy to make our customers very very happy ! ⭐

Rated 5 out of 5 stars

Happy feeling !

Nice range of so cute goodies. Easy online order. Efficient team, good tracking info, items delivered on time for x’mas : thank you!

March 18, 2022
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Reply from Noodoll

Glad everything went great! Cuteness overload yay! ❤️

Rated 5 out of 5 stars

Noodoll are absolutely brilliant!

Noodoll are absolutely brilliant! Really cute Ricemonsters and extremely good customer service. I love all my Ricemonsters so much :)

March 18, 2022
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Reply from Noodoll

Thank you so much for your appreciation and continuous support :) ❤️

Rated 5 out of 5 stars

Great products & quick delivery

Great products & quick delivery. They were really quick to respond when I realised I'd missed something from an order before Christmas, I was able to easily pay the difference and it shipped out with my order.

The toys are always robust, great condition and - most importantly - cute as hell

March 18, 2022
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Reply from Noodoll

Thank you so much for the kind words! Cuteness overload :)

Rated 5 out of 5 stars

Would shop here again

Well made, very cute and soft. Arrived right on time. Would certainly shop here again.

March 18, 2022
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Reply from Noodoll

Amazing, yay! thank you for your support!

Rated 5 out of 5 stars

Beyond cute!!!

Beyond cute!!!! I adore my little bao bun <3

March 18, 2022
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Reply from Noodoll

Haha, thanks! Glad to hear that! ⭐ ⭐

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