NOOD Pet Food Reviews 

131
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Would give 0 Star if possible! We have three small dogs ( Cavapoo, chihuahua and a Frenchie) This food gives our dogs the worst smelling poo ever!. And our Frenchie has the worst smelling wind 24/7! W... See more

Rated 1 out of 5 stars

Been using the Nood Dry food for a few weeks now, Firstly my Italian greyhound took ill pooping and vomiting blood, serious diarrhea, had to twice take her to the vets, then my other two dogs both Min... See more

Company replied

Rated 5 out of 5 stars

I obtained free packets of these at ideal home show. My 16 year cat has only premium food - Royal Canin and James Wellbeloved and occasionally Applause - all complete foods. I never buy any cat foo... See more

Rated 1 out of 5 stars

I have 6 cats and 3 of the 6 all started vomiting and bloody diarrhoea a day after starting nood cat biscuits, as soon as i changed back they all got better again! I then looked more into the brand an... See more

Company details

  1. Animal Feed Store

Written by the company

Here at NOOD, we lay it all out bare: what’s in our food, as well as what’s not. Our good honest ingredients provide the ultimate fuel for a life of fun, powering up your pets with the right sort of goodness to keep them wagging, purring and playing. Packed full of ethically sourced real meat, along with superfoods like blueberries and spinach, probiotics and a range of vitamins and minerals. Sounds like a woof woof situation to us. Honestly good petfood, for breakfast, lunch and dinner. Oh - and snack time.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

131 reviews

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2.4

All reviews

(131)

15 reviews in the last 12 months

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Rated 1 out of 5 stars

Will not buy again.

I will start with, 'for once, I wished I had checked Trustpilot before buying the product'.

I have two cats and have had cats almost forever, so pretty certain I know more or less anything about them.
They enjoy their current food and I always buy a good premium brand. I was in my local supermarket recently and noticed the NOOD brand with its attractive packaging and claims to be a premium product. So I bought a pack to give my two a try on something different. They are not overly fussy and will in the end find a way of eating most food stuffs offered to them.
Well my first impression after opening the NOOD product, was it didn't smell that good but cast that thought aside and offered a quantity to my cats. They didn't even give it a chance, not even to lick the gravy, which as any cat owners know, is odd. Well over the following few days tried again and the same reaction, completely uninterested. There is clearly something they find unpleasant about it.
As NOOD was purporting to represent a premium pet food item, I honestly thought they would be interested in my feedback.
Their response was quite generic and almost scientific in that it should be offered gradually. They are missing the point, the gradual introduction moreso relates to reducing upset stomach. Gradual or not, my two would reject this food in any case. No offer of any refund etc or goodwill. The response in my opinion was devised by a non pet owner.
Product in question was Premium Dinners with Chicken in gravy.
So from my observations and opinion, I do not recommend this product.

June 13, 2024
Unprompted review
Rated 2 out of 5 stars

Not good for my cat

I wanted to try something new. Unfortunately after a week my cat got allergy reaction 🤷‍♀️ i am happy though for other cat owners

May 21, 2024
Unprompted review
NOOD Pet Food logo

Reply from NOOD Pet Food

Hi Renata, thank you for taking the time to share your feedback. We're concerned to hear this. Firstly, is your fur baby okay?
It's essential to prioritize your pet's health and well-being. Every pet is unique, and what works best for one may not be suitable for another. We formulate all our recipes with experts to create complete and balanced diets for pets of all life stages. However, we do recommend consulting with your vet to have your fur baby checked out.
Once again, thank you for taking the time to share your feedback and for trying NOOD for your fur baby.

Team NOOD

Rated 2 out of 5 stars

Bought Nood cat food and like others…

Bought Nood cat food and like others found the package to contain dog food. Contacted Nood and provided requested information. After writing original review we did receive a refund. However, I had to delete my original review as the reply from Nood contained details of my email address which I did not want publishing on the site. I think the company needs to review their data protection procedures.

April 4, 2024
Unprompted review
NOOD Pet Food logo

Reply from NOOD Pet Food

Hi Michelle,
Thanks for reaching out to us and for bringing this to our attention. We would appreciate it if you could please share a bit more about your experience via this link: https://noodpetfood.com/pages/contact-us so we can review this and assist you personally.
Looking forward to hearing from you.

Team NOOD

Rated 1 out of 5 stars

Don't buy Nood Cat Food

Still waiting for my refund for the two bags of Nood cat food that contained dog food! I see that there have been loads of other victims!

It is now 3 weeks since I complained and despite providing my refund details, at their request, I am yet to receive a penny!

Appalling customer service!

April 13, 2024
Unprompted review
NOOD Pet Food logo

Reply from NOOD Pet Food

Hi Ian, thank you for getting in touch with us. We sincerely apologize for any inconvenience caused and for the delayed response.
We've checked and can confirm that a refund for your recent purchase has already been processed. We regret the experience you had with the NOOD cat food and appreciate your patience as we resolved this issue.
If you have any further concerns or questions, please do not hesitate to contact us.

Team NOOD

Rated 1 out of 5 stars

What's in the bag?

Like others have said. The cat food is more like dog food. My healthy, senior outdoor cat ate her kibble readily (she'll eat anything) but after a while I noticed her stools were dark and loose. Her coat condition became very poor. I put her back onto the usual supermarket brand and within days she was back to her old self. My conclusion is that this food doesn't contain what it says it does either nutrition wise or calorie wise.

April 2, 2024
Unprompted review
NOOD Pet Food logo

Reply from NOOD Pet Food

Hi there, thank you for taking the time to share your feedback. We're concerned to hear this. It's essential to prioritize your pet's health and well-being. Every pet is unique, and what works best for one may not be suitable for another.
We formulate all our recipes with experts to create complete and balanced diets for pets of all life stages. However, we do recommend consulting with your vet to have your fur baby checked out.
Furthermore, we'd also appreciate it if you could please reach out to us via this link: https://noodpetfood.com/pages/contact-us?
This will allow us to thoroughly investigate the issue and provide the best assistance possible.
Once again, thank you for taking the time to provide your feedback and for bringing this matter to our attention. We eagerly await your response.

Team NOOD

Rated 5 out of 5 stars

Fab new find…

Updated ...2 months on..pooches are still happy and seem to have more energy ( especially my old pooch)..itchy dog STILL not itching ..happy owners .
Bought this food as the usual food( bakers) wasnt available .Didnt expect the fussy pooches to eat it but they did..and our Itchy dog has not itched at all since changing..not sure of that is the food but she is much happier..will continue to use it ..happy owner of 2 happy pooches

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

After using felix as good as it gets…

After using felix as good as it gets for 15 years, my cats started refusing the food,and being sick, I threw so much food away, or gave it to foxes. I tried nood wet food and oh my goodness, my cats could not eat it fast enough, they absolutely devoured it and spent ages preening themselves afterwards, I almost cried with happiness, I will recommend it to all who cats. Thank you so much from my cats and myself. Can I ask maybe if you could make larger boxes, maybe mixed of the flavours. Thank you from a very happy cat lover

April 20, 2024
Unprompted review
Rated 1 out of 5 stars

Dog had awful Diarrhoea and sickness…

Dog had awful Diarrhoea and sickness within hours of feeding this food, awful and not for for purpose. Avoid!

April 19, 2024
Unprompted review
NOOD Pet Food logo

Reply from NOOD Pet Food

Hi Peter, thank you for taking the time to share your feedback. We're concerned to hear this. Firstly, is your fur baby okay?
It's essential to prioritize your pet's health and well-being. Every pet is unique, and what works best for one may not be suitable for another. We formulate all our recipes with experts to create complete and balanced diets for pets of all life stages. However, we do recommend consulting with your vet to have your fur baby checked out.
Once again, thank you for taking the time to share your feedback and for trying NOOD for your fur baby.

Team NOOD

Rated 1 out of 5 stars

Dog food found in Nood dry cat food

Bought a bag of Nood cat food at Tesco. Opened it and started giving it to our cat. Just to realise it’s dog food in the bag. It must have been an error made at the factory. Made our cat really unwell. Tried to contact Nood to tell them of error. No reply. Threw away our Tesco receipt. So no way of returning it. Very disappointed in product and customer service.

April 6, 2024
Unprompted review
NOOD Pet Food logo

Reply from NOOD Pet Food

Hi Mari, thank you for sharing your feedback with us. We're genuinely concerned to hear about your experience. Firstly, we hope your fur baby is doing well. Ensuring the health and well-being of your pet is of utmost importance to us.
Having said that, could you please reach out to us via this link: https://noodpetfood.com/pages/contact-us?
This will allow us to thoroughly investigate the issue and provide the best assistance possible.
Additionally, we highly recommend consulting with your vet to ensure your fur baby receives proper care.
Once again, thank you for taking the time to provide your feedback and for bringing this matter to our attention. We eagerly await your response.

Team NOOD

Rated 5 out of 5 stars

Affordable, well reviewed for nutrition.

So many bad reviews for this dog food when it sounds like a lot of people didn't transition their dog over gradually. Its the one food my dog has consistently enjoyed, we've swapped between many from Skinners to the more premium brands which he goes off of. He's happy and healthy on this, and a good weight and has been on this consistently for 6 months. It's also well reviewed for nutrition considering the price tag on All About Dog Food.

March 1, 2024
Unprompted review
Rated 1 out of 5 stars

My dog has had diarrhea due to this food

My dog has been on this food for about 10days to two weeks, i noticed she had soft stall last 24 hours she has been having diarrhea cant even hold her self to get out the door. I will be binning the bag of food as I will not give it to another dog to be ill. I know it's not her getting used to the food. I will avoid this food from now on and anyone else.

March 19, 2024
Unprompted review
NOOD Pet Food logo

Reply from NOOD Pet Food

Hi there, thank you for taking the time to share your feedback. We're concerned to hear this. Firstly, is your fur baby okay?
It's essential to prioritize your pet's health and well-being. Every pet is unique, and what works best for one may not be suitable for another. We formulate all our recipes with experts to create complete and balanced diets for pets of all life stages. However, we do recommend consulting with your vet to have your fur baby checked out.
Once again, thank you for taking the time to share your feedback and for trying NOOD for your fur baby.

Team NOOD

Rated 1 out of 5 stars

Both dogs were sick multiple times a…

Both dogs were sick multiple times a day and had v runny xxxx. Tried for a few days to see if they would adjust. Bought 2 bags for the ethics and to be honest the discount. Thrown 1.5 bags in the bin.

March 10, 2024
Unprompted review
NOOD Pet Food logo

Reply from NOOD Pet Food

Hi Ben, thank you for taking the time to share your feedback. We're concerned to hear this. Firstly, are your fur babies okay?
It's essential to prioritize your pet's health and well-being. Every pet is unique, and what works best for one may not be suitable for another. We formulate all our recipes with experts to create complete and balanced diets for pets of all life stages. However, we do recommend consulting with your vet to have your fur babies checked out.
Once again, thank you for taking the time to share your feedback and for trying NOOD for your fur babies.

Team NOOD

Rated 5 out of 5 stars

Has really helped my cat’s sensitive stomach

Had my two BSHs on Royal Canin Gastrointestinal, as one of them has a sensitive stomach. However, it’s unreasonably expensive. A friend said to try Nood, which is fairly priced and can be purchased at the supermarket. If anything, my sensitive cat’s stomach is even better and they love it. I have them on the wet pouch and am transitioning them to the dry as well.

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

NOOD Pet Food has won my heart with its ethical sourcing practices

NOOD Pet Food has won my heart with its ethical sourcing practices. The fact that the meat is ethically sourced eases my conscience while feeding my pets. Not only that, but they adore the taste. This small change in their diet makes a big difference for their well-being and for our planet. A conscious choice is a win for everyone.

January 10, 2024
Unprompted review
Rated 1 out of 5 stars

not a good experience at all

my cats used to love nood biscuits and then they stopped become available in New Zealand and then a couple days ago I found back on the supermarket shelf with new recipes new ingredients on it so I grabbed it for my cats and now both my cats have diarrhoea and they also pooping blood I am taking them to the vets this afternoon but I am almost certain it is because of this food

January 8, 2024
Unprompted review
NOOD Pet Food logo

Reply from NOOD Pet Food

Hi Paige, thank you for taking the time to share your feedback. We're concerned to hear this. Firstly, are your fur babies okay?
It's essential to prioritize your pet's health and well-being. Every cat is unique, and what works best for one may not be suitable for another. We formulate all our recipes with experts to create complete and balanced diets for pets of all life stages. However, we do recommend consulting with your vet to have your fur babies checked out.
Once again, thank you for taking the time to share your feedback and for trying NOOD for your fur babies.

Team NOOD

Rated 1 out of 5 stars

Immediately poorly cat

Like so many others this caused immediate problems for my cat. I bought it to replace her previous dry food which is only available at Pets at Home so I wanted something nutritious that I could get at Tesco. Offered it to her for breakfast alongside her usual wet food and she had diarrhea 30mins later for the first time in her 4 years. Didn't worry too much until I read the other reviews. Straight in the bin and back to Hills.

November 1, 2023
Unprompted review
NOOD Pet Food logo

Reply from NOOD Pet Food

Hi Murphy, thank you for taking the time to share your feedback. We're concerned to hear this. Firstly, is your fur baby ok?
It's important to prioritize your pet's health and well-being. Every cat is unique, and what works best for one may not be suitable for another.
We formulate all our recipes with experts to create complete and balanced diets for all pets of all life stages. In saying that, we strongly advise consulting with your veterinarian to have your fur baby examined and determine the underlying cause of the reaction.
Once again thank you for taking the time to share your feedback and for trying NOOD for your fur baby.

Team NOOD

Rated 1 out of 5 stars

My two dogs liked the taste

My two dogs liked the taste, gobbled it up and had the runs for 3 days.
Waste of money.

December 26, 2023
Unprompted review
NOOD Pet Food logo

Reply from NOOD Pet Food

Hi Philippa, thank you for taking the time to share your feedback. We're delighted to hear that your dogs enjoyed the taste of our product. However, we're truly sorry to learn about the digestive issues they experienced. Our goal is to provide a positive experience for both pets and owners, and we take this feedback seriously.
We recommend consulting with your veterinarian to understand the cause of the reaction. Please be assured that we are committed to addressing and resolving any concerns you may have. If you have further details or questions, feel free to reach out to our customer support team.
Once again thank you for taking the time to share your feedback and for trying NOOD for your fur babies.

Team NOOD

Rated 1 out of 5 stars

Made my three dogs ill

Been using the Nood Dry food for a few weeks now, Firstly my Italian greyhound took ill pooping and vomiting blood, serious diarrhea, had to twice take her to the vets, then my other two dogs both Miniature Dachshunds started having tummy issues loose poops with streaks of blood. Will never buy this food again or recommend anyone else buy it, cost a fortune at the vets.Avoid

December 9, 2023
Unprompted review
NOOD Pet Food logo

Reply from NOOD Pet Food

Hi Jean, thank you for taking the time to share your feedback. We're concerned to hear this. Firstly, are your fur babies ok?
It's important to prioritize your pet's health and well-being. Every pet is unique, and what works best for one may not be suitable for another.
We formulate all our recipes with experts to create complete and balanced diets for all pets of all life stages. In saying that, we strongly advise consulting with your veterinarian to have your furry companions examined and determine the underlying cause of the reaction.
Once again thank you for taking the time to share your feedback and for trying NOOD for your fur babies.

Team NOOD

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