Nook Saunas UK Reviews 

124
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated delivery team for their outstanding professionalism, exceptional efficiency, and genuinely helpful service throughout the entire journey. People consistently note that the home installation process is exceptionally fast, remarkably smooth, and completed without any unnecessary fuss, mess, or delay. Some reviewers were happy with the flexible rental choices and the straightforward purchasing process from the very beginning. Consumers also highlight that the high quality products heat up rapidly and provide a wonderfully relaxing daily wellness experience that everyone thoroughly enjoys using at home every single day.

What people talk about most

Staff

Clients share satisfaction with the staff, frequently noting that team members are extremely friendly,... See more

Service

People report positive experiences with service, expressing complete satisfaction regarding the quick and... See more

Product

Customers expressed great satisfaction with the product, highlighting that it is beautifully made, warms up... See more

User experience

Users describe positive interactions with user experience, highlighting how the ordering, delivery, and... See more

Delivery service

Consumers find delivery service to be positive, highlighting quick arrival times and friendly drivers.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just wanted to say a big thank you for the fantastic service during your recent visit. Not only did you fix the issue with my sauna, but you also took the time to spot and sort out a couple of o... See more

Rated 5 out of 5 stars

Ive rented a sauna last year and bought one today and I got the same 5 star customer service..alot of companies need to take note. FIRSTLY you get communication with humans that answer text messages a... See more

Rated 5 out of 5 stars

Nook have been incredible from the start, delivered and installed perfectly when they said they would, it literally took 30 mins. Customer service has been amazing, they are super friendly and help wi... See more

Rated 5 out of 5 stars

Apart from the product, the main reason for the 5 star review was for the level of service. From placing the order, right through to installation everything gets great. Carl was fantastic and extremel... See more


Company details

Written by the company

Embrace the warmth. Elevate your wellness.


Contact info

4.9

Excellent

TrustScore 5 out of 5

124 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(124)

106 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The nook elite is exceptional.

The nook elite is exceptional.. we have considered having a sauna in our home peloton studio for some time but until now have never found a unit that meets both the aesthetic and performance we wanted… Nook looks great and is so good from heat perspective… it’s an amazing unit.

February 23, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic product

Fantastic product, installation lads are fast and take all their empty boxes away with them, there is a delay with delivery's but well worth the wait 👍

February 15, 2025
Unprompted review
Rated 5 out of 5 stars

Nook single person sauna.

I pre ordered my sauna from Nook. It arrived the other week. Charlotte was great in keeping me up to date with the delivery. They came on time and installed the sauna in no time. It exceeds what I thought it would be like. It's solid, looks fantastic and heats up in no time. Very cheap to run. I would highly recommend to anyone.

February 3, 2025
Unprompted review
Nook Saunas UK logo

Reply from Nook Saunas UK

Hey Adrian, thanks so much for your kind words! We’re thrilled you’re loving your sauna and that our team could help make it a great experience. Happy relaxing ☺️

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