Such an easy and stress free purchase. Delivery & installment was flawless; the guys communicated their arrival time beforehand, arrived punctually, were polite, helpful, respectful and quick. Even... See more
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Company details
Written by the company
Embrace the warmth. Elevate your wellness.
Contact info
25 Gympie Way, 6155, Willetton, Australia
- 1800 324 149
- hi@nooksaunas.com.au
- nooksaunas.com.au
Replied to 66% of negative reviews
Typically replies within 24 hours
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Wonderful service.
The sauna is wonderful, we are really enjoying it. The process from ordering to instillation was smooth and we were kept informed. The men that came and installed it were punctual, friendly and they made sure we were shown how to use the sauna and keep it well maintained. They took all the packing away as well. They follow up a week or so afterwards to check you are happy or need any additional advice.
Great service from start to finish
Great service from start to finish. We are very happy with our double sauna. All concerned were very polite, prompt and helpful. This is the second one the family has bought from Nook. No need to go anywhere else.
Excellent personalised customer…
Excellent personalised customer service. The team answered all my queries and confirmed the tight space I had for the sauna was appropriate. Delivery and installation was seamless.
We were in two minds about a traditional versus Infrared, but we love the 2 person Nook infrared sauna we went with. Really gets a good sweat on! Very happy
Very responsive to questions and…
Very responsive to questions and delivery and installation was well within time frames given. Could not be happier with my purchase or the experience
Nice service and quick delivery
Nice service and quick delivery. Staff is very friendly and I lovely sauna.
After doing the research on which sauna…
After doing the research on which sauna was best for me, my purchasing and after purchasing experiences confirmed I had selected well. Great communication, the installation guy was great and took the time to explain everything and I’ve even had a check up a week post sauna delivery to make sure everything is working and to see if o had any feedback. Can’t fault the process and am glad I went with a nook sauna.
Fantastic service!
Books service was fantastic!!
Set realistic delivery dates, delivery and install included (if in area).
Was competitively priced.
We are loving the sauna, the quality is amazing!
We love our Elite Nook
We love our Elite Nook! We researched plenty before purchasing ando Nook delivered and installed within days! We were so happy with how easy it was. We use it several times a week and could not be happier!
Great customer service and a great…
Great customer service and a great product. Highly recommended!
Outstanding customer service from Nook
The Nook Sauna is fantastic - exactly as described and already well used.
The customer service is fantastic - great communication and information provided, delivery and set up smooth and fast, with all rubbish taken away and all features of the sauna run through after set up. Would definitely recommend!
Perfect way to start the day with Nook!
Fit perfectly on my new apartment balcony and now I start every morning in my Nook Sauna followed by a dip in the ocean. Feel like a new man!
Great reliable sauna with great…
Great reliable sauna with great service. Highly recommend!
From the ordering to the end product
From the ordering to the end product, I couldn’t be happier. I’ve worked around infrared & Chromotherapy products so did a lot of research before deciding on Nook. It arrived 2 weeks earlier than expected & the boys were great doing the install, explained everything.
Only been installed for a week but I’m already feeling the benefits (for me it was joint stiffness) blood pressure has also gone down. Haven’t had a migraine this week either.
Have only good things to say about the…
Have only good things to say about the Nook sauna and the team. Purchasing and liaison was easy. They were friendly, accommodating of my requirements and answered questions. The installation guys were professional and efficient. They installed quickly and cleaned up after themselves. They also explained how to use it and gave some tips. The Sauna itself is wonderful and so easy to use. I can play my meditation music through Blue-tooth, with a choice of lights and levels of heat. I thoroughly recommend.
Best customer experience
Really impressed with Nook sauna. The customer experience is fantastic from start to finish & after delivery follow up.
Sauna is great - I can highly recommend the product & the service.
Great product
Great product, very fast turnaround time, they assembled and position the sauna in place, showed us how to use it and took all the rubbish away, all within 30 minutes.
Flawless
From initial contact via email with questions regarding the best sauna for our family to the ordering and installation process Nook were flawless. Absolutely amazing experience throughout. Highly recommend Nook to anyone that is seriously interested in a fantastic product without the stress.
Delivery was very quick and efficient
Delivery was very quick and efficient. Customer service has been fantastic. Could not recommend them enough
Outstanding customer service and the…
Outstanding customer service and then tie this into the great product and you have a winning solution. Used the sauna most days since I got it and only have positive comments about it. A huge shout out to the guys that installed it, they were brilliant, thanks for an overall excellent experience.
We have only had our Nook sauna one…
We have only had our Nook sauna one week and it is amazing. Customer service was excellent. Delivery and installation by the lovely guys they set it up and even took all the rubbish away.
We are an active family and you use this for recovery and we are having the best nights sleep also.
We love the Bluetooth radio speaker.
Highly recommend Nook saunas.
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