Nook Saunas Reviews 685

The customer service is amazing, the follow up is incredible, the price is superb, best company i have ever dealt with and lastly the sauna is exceptional i am so happy with everything Nook has to offer

Sound communication from initial contact and post delivery.

We absolutely love our sauna and found the entire process from ordering (also had a lovely personal experience given this was purchased as a late Xmas present - the team gave me a voucher to wrap up) to the delivery. Communication was excellent and the guys installing it were loving, fast and super helpful! Absolutely recommend

Caroline & her team were brilliant from the day I first contacted them & then bombarded them with heaps of questions over several weeks.

They answered them all & based on my (extensive!) research I chose to go with Nook …they were professional, affordable & small enough to still retain the personal touch.

Choosing the model of sauna I wanted was easy online. From there everything ran like clockwork. Prompt delivery, quick assembly, informative educational by the experienced delivery team - and more importantly - the sauna itself is brilliant! We love it!!!

It’s attractive, efficient & easy to operate. Thank you, Nook! We are very happy, healthy & sweaty (!) customers!! ❤️❤️😀

We got the Nook Core (2 person) sauna. WOW we love it! Was easy to install (as we don't live in a capital city). Heats up quickly and I love the feature of the outside sauna lights.

Could not be happier with the service and the product. The team at Nook were fast, efficient, friendly and extremely knowledgable from the time I ordered, to installation and post sale service. Great product and team to match. I’m loving my Nook Sauna!!

We absolutely love our Nook Sauna - we got the 2 person Elite. I already feel like I’m sleeping better and the kids are visibly relaxed after a session. Initially I wasn’t sure what size to order but I found the Nook customer support service (Carolin) so helpful and informative. The delivery / installation guys were professional, helpful and tidy - such a bonus having someone else to deliver it and build it for us! It’s beautifully finished and substantial. Highly recommend Nook Saunas!

I absolutely love my sauna. The guys who delivered it were so lovely too. I didn’t even realise it had a built in speaker, what an absolute bonus. Highly recommend this company and brand 💕

Super easy to deal with, an incredible price, ongoing support and always receive speedy service when contacted

Best thing I have ever brought, couldn’t be happier, you feel so good afterwards, and to have the nook sauna at your home is something I won’t go without, lovely company to deal with, and great friendly installers, the sauna looks great as well, highly recommend.

We purchased the 3person sauna . So happy with our purchase.Absolutely love it. Looks great too. Great company to deal with and installers were lovely too. Highly recommend

Loving my nook sauna. Really impressed with the quality of the product and what value for money it is.
Customer service has been first class as well and l have been recommending there products to family and friends.
Keep up the good work nook❤️

I am thrilled with my Elite one person Sauna. It’s easy to use and I feel is bigger inside than what I was expecting. On a side note, I have rarely experienced such exceptional customer service. From Carolin who patiently answered all my questions to the delivery and instalment with two of the most courteous and efficient young men. The whole process has been seamless.

A really supportive and understanding organisation who makes your sauna experience awesome. Value for money health options for your home.

Love our nook 3 person sauna. It was delivered and set up earlier than we expected. The customer service was top notch. They explained everything to us in simple terms and left the room clean after setting up the sauna for us. Highly recommend this small business.

Professional, prompt, caring, quality! This is how we would describe the staff and the experience from purchase to install. Very happy with the choice we made.

I’m really loving my Nook Elite 2 person sauna.
Nook were amazing with their customer service - very considered and responsive, they answered all of my questions and well. The installation team were also great to deal with, and took me through the how to and the features. It’s very straightforward which is great for me. 
It heats well, has low EMF and looks great, I’m really pleased with it and the seamless process for the purchase and installation.

The Nook sauna we purchased in the UK failed twice and the communication from Nook UK was very bad. We question whether either the product or the business is fit for purpose. The product works intially then after some sustained use of a few weeks simply stops working. This has happened twice to us with two difference units. and we bought, we don't rent. Poor product, shocking service.

Great experience from ordering, communications, delivery and install. Love the sauna too. Works great and good value for money.

I cannot fault the Nook customer service and product at all

I did a lot of research and Nook were by far the most helpful , reasonably priced and efficient

Delivery and installation guys were lovely and very knowledgeable

Wouldn’t hesitate to recommend to anyone