1st purchase via Etsy cost £8.99 inc postage, 2nd purchase of identical item, direct from Noons cost £10.98, 15% discount code sent with 1st order wouldn't work, couldn't order via Etsy as Noons were... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
1st purchase via Etsy cost £8.99 inc postage, 2nd purchase of identical item, direct from Noons cost £10.98, 15% discount code sent with 1st order wouldn't work, couldn't order via Etsy as Noons were... See more
Company replied
A brilliant company. Easy to navigate website, prompt delivery, beautiful item, photo images are so clear. I have used it 3 times to make personalised shin pads for my son and his friends and they abs... See more
Company replied
Never received the goods, had no reply to my email asking where these were, am now seeking to recover my payment
First time I have used Noons, have to say they are excellent. I emailed them after I had placed my order because I wanted to amend my personalised names that I had chosen and they promptly replied an... See more
Company replied
We are based in Walsall, where all of our gifts are handcrafted or personalised in our small workshop. We specialise in creating unique personalised gifts for you and your loved ones that can not be found on the high street. Please enjoy shopping with us and please visit our website for more exclusive gifts.
Queens Road, WS4 1HY, Walsall, United Kingdom
Great service, quick delivery and excellent communication. Ordered a bespoke mug and was exactly what I wanted
Thanks

Reply from Noons UK
Excellent communication from start to finish. Quick delivery

Reply from Noons UK
Rubbish customer service. I checked that the goods were available and could be delivered in the time frame required. Goods haven't arrived yet and no communication from the supplier despite numerous requests for info or a refund.

Reply from Noons UK
Absolutely brilliant
I had never heard of this website before, googled personalised boot bag and this site had a great choice and the best prices so took a chance.
The personalised bag and bottle holder arrived the next day and the quality is awesome. I have saved this website to my favourites and will be back.
Thank you

Reply from Noons UK
1st purchase via Etsy cost £8.99 inc postage, 2nd purchase of identical item, direct from Noons cost £10.98, 15% discount code sent with 1st order wouldn't work, couldn't order via Etsy as Noons were taking a break, Noons did not respond to my email regarding discount code not working, despite acknowledging receipt of email. Happy with mug though.

Reply from Noons UK

Reply from Noons UK
Ordered football bag and water bottle with name on. Was amazed it arrived next day very good quality and looks a lot more expensive than it was would definitely recommend

Reply from Noons UK
So far I’ve bought three personalised sleep Ts as Christmas gifts for family. They are really lovely - sizing, material quality and personalisation are great. Very happy

Reply from Noons UK
Personalised make-up bag. So pleased I bought a second one. Good quality product and fast delivery.

Reply from Noons UK
Received an email to say order dispatched. 11 days later I emailed to say nothing had been received. I had a response from Mark on the same day saying he would chase it up. 8 days later I had still heard nothing and so contacted them again to request a refund. They arent responding to my emails so I am now seeking legal advice to get my money. Do not touch this company, absolutely shocking!!

Reply from Noons UK

Reply from Noons UK
Amazing design easy to use web site and speedy delivery time

Reply from Noons UK
Unfortunately I have not received the item. Tracking number provided for Hermes/Evri but their website just says carrier receipt on 1st September. It was due for delivery at the latest by 7th September but as at 13th September not received.
28/09/22 Still not received. Had email from Mark at Noons offering a replacement but having accepted that offer, still nothing at all.

Reply from Noons UK
Hadn’t received my item nearly 2 weeks after ordering it even though it says it you’ll get the item within 2 days of purchasing. When i emailed to query this they told me it was shipped but didn’t give me any shipping updates or even a notification that it had been shipped and no tracking number. Reassured me it would come in time but when it still hadn’t come by the date they said it would they no longer respond to any emails. Spent money on an item i still haven’t received weeks later which was a birthday present. Shocking customer service.

Reply from Noons UK
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