Product has been used to replace Particle… The website is terrible so that you can pause of cancel but can’t pull an order forward… The phone system whether you pick 1or 2, ultimately hangs... See more
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I’m very disappointed that in order to try your product I need to sign on for automatic re shipping ! OR pay and inflated price ! Not being kind to potential new customers ….
Company replied
This stuff really works, had my hair dyed at the end of April 2026 when I went back June 2026my hair dresser could not believe how thick my hair was, so happy for me took down the product name and... See more
Company replied
The agent Jeannie, who I was blessed to have ordered with, is definitely, an asset in every way to your company! She was professional, very knowledgeable, answed, with patience,kindness , and knowled... See more
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Company details
Written by the company
Welcome to NoorHair, the world's hardest working hair care brand dedicated to helping you achieve the hair you deserve. We understand the importance of having thick, youthful hair, and that's why we put in the hard work for you. Our team scours the globe to source time-tested hair growth ingredients, ensuring you get the best results without any hassle. Our mission is simple: to strengthen your hair, stimulate healthy growth, and minimize breakage. We've formulated the perfect mix of full-spectrum vitamins and minerals that have been tried and tested over time to support the growth of your thick, full hair. At NoorHair, we prioritize your hair and health above all else. Our super ingredients, sourced from around the world, revitalize your hair's strength from the inside out. Our powerful and proprietary combinations support your hair's complete growth cycle, and we stand by our claims with a 100% money-back guarantee. Your satisfaction is our priority, and each order is backed by an unconditional 180-day guarantee, so you can try Noor risk-free. We are committed to continuous learning and research to bring you high-quality ingredients, products, and vitamins that are not only effective but also great tasting. Experience the growth of exotic hair with our products. Join the NoorHair family today and witness the transformation of your hair.
Contact info
7901 4th St N, STE 15541, 33702, St. Petersburg, United States
- (510) 605-3796
- support@noorhairofficial.com
- noorhairofficial.com
3.4
Average
978 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I only ordered 1 time and did not sign up for a subscription
I only ordered 1 time and did not sign up for any subscription or renewal. My credit card was just charged on June 5 for $72.00. I called the # and was disconnected after waiting 5 min. I got a email the same day saying the the subscription was cancelled and will not longer be billed for future renewals. I paid for the order I first received months ago but did not sign up for a subscription. This is a trick to get more money when you only order 1 time.
June 5, 2026
Unprompted review
Reply from Noor Hair
Hi Joan,
We’re sorry to hear about your experience and understand your frustration regarding the recent charge and difficulty reaching our support team.
We can confirm that a cancellation request was received and that a cancellation confirmation email was sent on the same day. The subscription has been canceled and no future recurring charges will be processed.
Please note that Noor Hair Official does not create subscriptions or process recurring charges without customer authorization during checkout. Subscription terms and recurring order details are presented at the time of purchase. However, we understand that misunderstandings can occur, and we sincerely regret any confusion regarding your order.
We appreciate your feedback regarding your phone support experience and will share it with our team for review. If you need any additional assistance regarding your account, our support team will be happy to help.
Don’t buy it
Don’t buy it
Product is full of air bubbles so you don’t receive a full jar
I thought it was just one
It was with each jar of cream
Plus you are automatically put on a subscription for full price
The phone number associated with Noor
Has prompts but no one answers the phone and disconnects you
Terrible customer service
Very disappointing
With product and Customer Service
The email I received said thank you for my order
I never received-ordered any of their products after the “ try it” at this discounted price
Scams Scams Scams
June 10, 2026
Reply from Noor Hair
Hi Katherine,
We’re sorry to hear about your experience and appreciate you taking the time to share your concerns.
We understand your frustration regarding the product, the recurring order, and your experience attempting to reach our support team. Please note that Noor Hair Official does not create subscriptions or process recurring orders without customer authorization during checkout. Subscription terms and recurring order details are presented at the time of purchase.
Regarding the product packaging, some products may contain air space due to the filling process and packaging design, but we appreciate your feedback and will share it with our team for review.
We also apologize for any difficulty you experienced reaching our phone support. To speak with our subscription support team, customers should select option 2 from the phone menu. If all agents are assisting other customers, you may also reach us by email at support@noorhairofficila.com, and our team will be happy to assist.
We take feedback seriously and would welcome the opportunity to review your account and address any remaining concerns. Thank you for bringing this matter to our attention.
Te easy way to place order for the hair…
Te easy way to place order for the hair growth vitamins.
June 10, 2026
Reply from Noor Hair
Hi Betty,
Thank you for your feedback!
We’re really glad to hear you found it easy to place your order for the Healthy Hair Formula. We strive to make the ordering process as simple and convenient as possible.
Thank you for your support of Noor Hair Official, and we wish you the very best on your hair journey!
I have tried many products including…
I have tried many products including nutraful, that was twice the price. Noor is the only product that showed any results in as little as 30 days. The website was very informative and easy to navigate. I will and have recommened this product to many.
March 1, 2026
Reply from Noor Hair
Hello Vicky,
Thank you so much for sharing your experience!
We’re really glad to hear that you noticed results within 30 days and that the product has been effective for you, especially compared to other products you’ve tried. It’s also great to know you found the website informative and easy to navigate.
We truly appreciate your trust in Noor Hair Official and are very grateful for your recommendations to others—it means a lot to us!
The product is working
June 4, 2026
Reply from Noor Hair
Hi Linda,
Thank you so much for your feedback!
We’re really glad to hear that the Healthy Hair Formula is working well for you. We truly appreciate your support of Noor Hair Official and are happy to be part of your hair journey!
I love this product
I love this product. I was losing my hair due to medication I take by a Dr. it started making me lose my hair in the middle of head. How tragic right? This product not only made my hair grow back, but softer and fuller. It took about a month to notice but awesome results !! I’m buying round two NOW!
June 9, 2026
Reply from Noor Hair
Hello Mary,
Thank you so much for sharing your experience!
We’re truly sorry to hear about the hair loss you were going through, especially as a result of medication—that can be incredibly difficult to deal with. We’re really glad to hear that after about a month of consistent use, you started noticing your hair growing back softer and fuller with the Healthy Hair Formula. That’s wonderful feedback, and we’re happy the product has been a positive part of your journey.
We truly appreciate your trust in Noor Hair Official and are grateful to have you with us for round two!
Do not send your product to me
Do not send your product to me. I have not ordered, I was not on auto ship.
June 9, 2026
Reply from Noor Hair
Hello,
We’re sorry to hear about the confusion regarding your recent order.
Upon review, we can confirm that the subscription was successfully canceled on June 9, 2026. We understand your concerns and want to assure you that we take these matters seriously.
Our support team will be following up with you via email to review your account and assist you further regarding your concerns. We appreciate your patience and the opportunity to address this matter directly.
Thank you for your feedback.
Cannot cancel subscription and stop
I cannot cancel subscription that I didn't order, monthly refills. $160 so far.
I now have 4 bottles and haven't noticed any change. Have used for several months! From first order!
June 3, 2026
Reply from Noor Hair
Hi Polly,
We’re sorry to hear about your experience and understand your frustration regarding the recurring shipments and lack of visible results.
Upon review, we received your cancellation request and our support team promptly sent a cancellation link. Unfortunately, the subscription remained active. We have now gone ahead and canceled your subscription immediately to prevent any future charges.
We understand your concerns about receiving additional product and appreciate you bringing this matter to our attention. If you need any further assistance regarding your account, our support team will be happy to help.
Thank you for your feedback.
Keeping in contact with me plus the…
Keeping in contact with me plus the products work for me and are easy to use
June 5, 2026
Reply from Noor Hair
Hi Brenda,
We’re really glad to hear you’ve had a positive experience with staying in contact with our team and that you find the products effective and easy to use. That means a lot to us.
We truly appreciate your support of Noor Hair Official and are happy to be part of your hair journey!
Reply from Noor Hair
Hi Arlene,
We’re sorry to hear about your concern.
Upon review, we can confirm that your order was placed just yesterday and is currently being processed.
Once you receive the product and have had the opportunity to try it, if you feel it is not the right fit for you, you are welcome to contact our support team at support@noorhairofficial.com and we will be happy to assist you further and review available options.
Thank you for your understanding.
Reply from Noor Hair
Hi Violet,
We understand that results can vary from person to person, and sometimes it takes more time and consistent use before changes become noticeable. We appreciate you giving the product a try and sharing your honest feedback.
If you have any questions or would like assistance, our support team will be happy to help.
Buyer Be Ware
I received what I ordered, one set of three bottles. I don't see the special Red Sea Weed found only in the Caribbean, mentioned in the video no where on the bottle. They just put a high amount of iodine. It's just a basic Vitamin supplement. My 90 days came up on the 30th of May. The Vitamins came with a 90 day guarantee. I haven't finished the vitamins yet. On May 30th, they took $98.85 out of my account without my knowledge and without my permission. I was told it was for a subscription. I never signed up for any subscription. Buyer Be Ware!!! Once they get your credit card number, they sign you up for a three month subscription, and plan to charge you every 3 mos whether you want it or not. They don't want to give people their money back. They have over 90+ complaints with the West Florida BBB and have a F rating due to the way they treat their customers after receiving their credit card numbers. Refusing to cancel those subscription orders, refusing to give refunds. Poor customer service. Sending people to Email addresses in order to file a complaint, etc.... I'm in the process of trying to get my money back. I'll let you know when and if it happens and how long it takes.
May 30, 2026
Unprompted review
Reply from Noor Hair
Hi Jacqueline,
Thank you for taking the time to share your experience. We’re sorry to hear that you were disappointed and frustrated by both the product and the billing experience.
We understand your concerns regarding the recurring charge. Our subscription program is disclosed during the checkout process, and recurring shipments are only scheduled for customers who enroll in the subscription option. However, we recognize that subscription terms can sometimes be missed or misunderstood, and we apologize for any confusion this may have caused.
We also understand your concerns regarding the ingredients and product information. We appreciate your feedback and will share it with our team for review.
Please note that products purchased with a discount code and through recurring subscription payments do not qualify for our 180-Day No-Questions-Asked 100% Satisfaction Guarantee. Our full return policy can be found here: Return & Refund Policy. However, in good faith, we still honor refunds for eligible items that are returned in accordance with our return process.
We have reviewed your account and can confirm that your subscription has been canceled, and our support team is currently reviewing your refund request. One of our representatives will continue working directly with you to ensure your concerns are properly addressed.
Thank you for bringing this matter to our attention. We appreciate the opportunity to assist and resolve your concerns.
2 1/2 months on your product I am no…
2 1/2 months on your product I am no longer loosing hair. I am 82 with genetic fine , limp hair. My hair is shiner and healthy looking. I don't know if I will grow new hair, but happy with the results so far. I have 3 more bottles on the way. Thank you Jeannie and Noor.
June 8, 2026
Unprompted review
Reply from Noor Hair
Hi Shirley,
We’re delighted to hear that after 2½ months of using Healthy Hair Formula, you are no longer experiencing hair loss and that your hair appears shinier and healthier. We understand that everyone’s hair journey is unique, and we’re pleased to know you’re happy with your results so far.
We truly appreciate your trust in Noor Hair Official and are grateful to be part of your hair wellness journey. Thank you for your kind words and continued support. We look forward to continuing to serve you with your upcoming orders.
Wishing you continued success on your hair care journey!
Reply from Noor Hair
Hi Barbara,
Thank you for your kind review!
We’re thrilled to hear that you had an excellent experience with our customer service team. Providing helpful, responsive, and caring support is one of our top priorities, and it means a lot to know that our efforts made a positive impression.
We truly appreciate your support and look forward to serving you again in the future.
Noor Healthy Hair formula is great…
The products Noor Healthy Hair formula and serum are great. I am at last recovering my hair growth.i was shocked to find that I had run out but was able to reorder quickly and easily on line. now eagerly awaiting the arrival of the shipment.
June 8, 2026
Reply from Noor Hair
Hi Glenda,
We’re delighted to hear that Healthy Hair Formula and the Serum have been a positive part of your hair growth journey. It’s especially rewarding to know that you’re seeing progress and are pleased with your experience using the products.
We’re also glad that the reordering process was quick and easy for you. Thank you for your continued trust and support. We look forward to getting your shipment to you and continuing to be part of your hair wellness journey.
We truly appreciate you taking the time to share your experience!
I all stars because think I made a good…
I all stars because think I made a good choice buying
June 5, 2026
Reply from Noor Hair
Thank you so much for your kind review and the 5-star rating, Lauren!
We’re happy to hear you feel confident about your purchase and that you made a good choice. We truly appreciate your support and trust in our brand.
If you have any questions or need assistance while using the product, our support team is always here to help. We hope you enjoy your experience!
Quick order time
June 7, 2026
Reply from Noor Hair
Hi Viriginia,
Thank you for your feedback!
We’re happy to hear that you were satisfied with the quick order processing time. Providing fast and efficient service is very important to us, and we appreciate you taking the time to share your experience.
If you need any further assistance, our support team is always here to help.
Although your company did try to upsell…
Although your company did try to upsell me on other products, you weren't pushy about it.
June 3, 2026
Reply from Noor Hair
Hi Marla,
We’re glad to hear you had a positive experience overall and appreciated the approach during checkout. We always aim to offer optional product suggestions in a transparent and non-pushy way, so customers can choose what works best for them.
We appreciate your support and are happy to hear your experience with us was a good one. If you ever need anything, our support team is always here to help.
Neglected to update my address.
Neglected to update my address.
Neglected to cancel subscription after several attempts.
Advised your customer service rep that BBB reporting a possibility……if latest charge is not reversed!!!
June 2, 2026
Reply from Noor Hair
Hi Lauranne,
Thank you for your feedback, and we sincerely apologize for the frustration you've experienced.
We're sorry to hear about the issues with updating your address and canceling your subscription. We understand how frustrating it can be when changes to an account are not handled as expected.
Our team takes concerns like these seriously and would welcome the opportunity to review your account history, including your cancellation requests and the recent charge you referenced. If any errors occurred, we want to ensure they are properly addressed.
One of our support team members will be reaching out to you by phone today to discuss your concerns, review your account, and work toward a resolution.
We appreciate you bringing this matter to our attention and apologize again for the inconvenience you've experienced.
I’ve been using this marvelous product…
I’ve been using this marvelous product since years snd it’s the only one that has really made my hair grow back
June 7, 2026
Reply from Noor Hair
Hi Priscilla,
Thank you so much for your wonderful review!
We’re truly happy to hear that you’ve been using Healthy Hair Formula for years and that it has made such a positive difference for your hair growth. Your long-term trust and support mean a lot to us.
We appreciate you sharing your experience, and we’re grateful to be part of your journey. If you ever need anything, our support team is always here to help.
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