Product has been used to replace Particle… The website is terrible so that you can pause of cancel but can’t pull an order forward… The phone system whether you pick 1or 2, ultimately hangs... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m very disappointed that in order to try your product I need to sign on for automatic re shipping ! OR pay and inflated price ! Not being kind to potential new customers ….
Company replied
This stuff really works, had my hair dyed at the end of April 2026 when I went back June 2026my hair dresser could not believe how thick my hair was, so happy for me took down the product name and... See more
Company replied
The agent Jeannie, who I was blessed to have ordered with, is definitely, an asset in every way to your company! She was professional, very knowledgeable, answed, with patience,kindness , and knowled... See more
Company replied
Company details
Written by the company
Welcome to NoorHair, the world's hardest working hair care brand dedicated to helping you achieve the hair you deserve. We understand the importance of having thick, youthful hair, and that's why we put in the hard work for you. Our team scours the globe to source time-tested hair growth ingredients, ensuring you get the best results without any hassle. Our mission is simple: to strengthen your hair, stimulate healthy growth, and minimize breakage. We've formulated the perfect mix of full-spectrum vitamins and minerals that have been tried and tested over time to support the growth of your thick, full hair. At NoorHair, we prioritize your hair and health above all else. Our super ingredients, sourced from around the world, revitalize your hair's strength from the inside out. Our powerful and proprietary combinations support your hair's complete growth cycle, and we stand by our claims with a 100% money-back guarantee. Your satisfaction is our priority, and each order is backed by an unconditional 180-day guarantee, so you can try Noor risk-free. We are committed to continuous learning and research to bring you high-quality ingredients, products, and vitamins that are not only effective but also great tasting. Experience the growth of exotic hair with our products. Join the NoorHair family today and witness the transformation of your hair.
Contact info
7901 4th St N, STE 15541, 33702, St. Petersburg, United States
- (510) 605-3796
- support@noorhairofficial.com
- noorhairofficial.com
3.4
Average
978 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Wrong Judy
Got emails I placed an order. I did not order anything from this company. After several messages issue was resolved
June 15, 2026
Reply from Noor Hair
Hi Judy,
We’re sorry for the confusion and concern this situation has caused.
We understand that the order information does not appear to match your address and that you do not wish to receive emails regarding an order that may not belong to you. To help resolve this as quickly as possible, a member of our support team will contact you directly to review the details and update the information on the account if necessary.
Thank you for bringing this to our attention. We appreciate the opportunity to correct the issue and assist you further.
RETRO FIT, HAIR LIKE A TEENAGER. I just enjoyed being helped by a lovely…
I just enjoyed being helped by a lovely Noor agent named Jeannie. Jeannie answered all my questions and professionally assisted with my new eye cream order.
I began using Noor hair products in December. I will be 80 on my next birthday. My hair began to thin in my 60s. My hair now, after six months of use, is as full and shinty as it was when I was a teenager! THANK YOU NOOR AND THANK YOU, JEANNIE
Peggy N
June 16, 2026
Unprompted review
Reply from Noor Hair
Hi Peggy,
Thank you so much for sharing your wonderful experience, Peggy!
We’re absolutely delighted to hear about your results after six months of using Noor hair products. Hearing that your hair feels as full and shiny as it did when you were a teenager is incredibly rewarding, and we’re so happy to have been part of that journey with you.
We’re also thrilled to hear that Jeannie provided such excellent service while assisting with your eye cream order. We’ll be sure to share your kind words with her—she’ll be delighted to know she made such a positive impression.
Thank you for your trust, your support, and for taking the time to share your experience with Noor Hair Official. We wish you continued success on your hair and beauty journey, and an early happy birthday from all of us!
I did not order this
I did not order this. I still have two bottles to use. I will be using one shortly as I have only a few days left in the bottle I am using.
June 10, 2026
Reply from Noor Hair
Hi Geraldine,
We’re sorry for any confusion regarding your recent order.
Upon review, we received your email requesting changes to your subscription on June 12, 2026, and our team promptly sent a cancellation link. Our records show that the subscription was subsequently paused, and the next billing date was moved to November 8, 2026, to accommodate your existing supply.
We understand that you still have product remaining and appreciate you bringing your concerns to our attention. If you have any questions regarding your account or would like additional assistance, our support team will be happy to help.
Thank you for your feedback.
Meh.
Using this for well over 3 months with no noticeable change. I'm quite disappointed!
June 14, 2026
Reply from Noor Hair
Hi Jane,
We’re sorry to hear that you have not experienced the results you were hoping for after using the product for over three months.
We understand how disappointing that can be, and we appreciate you taking the time to share your feedback. Results can vary from person to person based on a variety of individual factors, and while many customers report positive experiences, we recognize that outcomes are not the same for everyone.
Thank you for giving our product a try. If you have any questions or would like assistance from our support team, we would be happy to help.
Easy to purchase
June 14, 2026
Reply from Noor Hair
Hello Cynthia,
Thank you for your feedback!
We’re really glad to hear you found the purchase process easy for the Super Hair Serum. We truly appreciate your support of Noor Hair Official and are happy to have you with us!
Too many steps
Too many steps. Thought I was done. Not true - lots more sales pitches which I did not want but msg have had to respond to in order to get out of this site
June 14, 2026
Reply from Noor Hair
Hi DKA,
We’re sorry to hear that your checkout experience felt frustrating and overwhelming.
We understand that too many steps or additional offers after checkout may not be the experience you were expecting. Our optional product suggestions are intended to provide customers with additional choices, but there is never any obligation to accept them.
We appreciate your feedback regarding the sales prompts and navigation process, and we will share it with our team as we continue working to improve the customer experience and make the process clearer and more straightforward.
Thank you for taking the time to share your thoughts with us.
Easy to pick out what to order.
June 14, 2026
Reply from Noor Hair
Hi M,
We’re really glad to hear you found it easy to choose what to order and that you selected the Super Hair Serum. We truly appreciate your support of Noor Hair Official and are happy to have you with us!
I like the personal calls & texts…
I like the personal calls & texts regarding my order & I'm looking forward to receiving my first order & trying the product.
June 10, 2026
Reply from Noor Hair
Hi Theresa,
We’re really glad to hear you appreciate the personal calls and texts regarding your order. We also hope you enjoy your first experience with the WonderLift Cream once it arrives, and we’re excited for you to try it.
We truly appreciate your support of Noor Hair Official and are happy to have you with us!
Easy to order
Easy to order, refills at the right times. After just 3 days I notice less shedding.
June 6, 2026
Reply from Noor Hair
Hi Annie,
We’re really glad to hear you found ordering easy and that the refill timing works well for you. It’s also great to hear you’ve already noticed less shedding after just a few days of using the Healthy Hair Formula—that’s very encouraging.
We truly appreciate your support of Noor Hair Official and are happy to be part of your hair journey!
Could not go in and change my order…
Could not go in and change my order when I realized I’d set it up for monthly distribution. I only want to try one more month very unhappy with that.
Lynn Combs
June 10, 2026
Reply from Noor Hair
Hi Lynn,
We’re sorry to hear about the frustration you experienced while trying to update your order.
We understand how important it is to have full control over your purchases, and we regret any difficulty you encountered when adjusting your subscription preferences. In most cases, customers are able to manage their orders directly through the Customer Portal, including updating or canceling subscriptions.
We would be happy to review your account and assist you in making the change you need so you only receive what you intend to keep.
We sent a follow up email today to assist you further.
Thanks,
Alexa
Noor Hair
Reply from Noor Hair
Hi Sabrina,
We’re really happy to hear that you feel WonderLift Cream is the best you’ve ever used. That means a lot to us, and we truly appreciate your support of Noor Hair Official!
Reply from Noor Hair
Hi Donna,
We’re sorry to hear about your concerns regarding this order.
Upon review, our records indicate that an order was placed on June 7, 2026 for WonderLift Cream and InstaLift Eye Cream using a special promotional discount. Based on the information available, the order was submitted successfully through our checkout process.
We understand that unexpected charges or shipments can be frustrating, and we would be happy to review your account further and answer any questions you may have regarding the order.
Please contact our support team if you need additional assistance, and we will be glad to help.
I noticed absolutely no difference in…
I noticed absolutely no difference in hair quality over last 6 months-- and it is difficult to cancel
June 9, 2026
Reply from Noor Hair
Hi Rhonda,
We’re sorry to hear that you did not experience the results you were hoping for after using the product for six months.
We also apologize for any frustration regarding the cancellation process. Customers are able to manage their subscriptions and cancel online at any time through the Customer Portal. Upon review, we did not receive a cancellation request prior to the most recent renewal.
To ensure there are no future charges, we have now gone ahead and canceled your subscription.
We appreciate your feedback and thank you for giving our product a try. If you need any additional assistance, our support team will be happy to help.
Reply from Noor Hair
Hi Tiffann,
We’re really glad to hear you found it easy to order and review your products. We truly appreciate your support of Noor Hair Official and are happy to provide a smooth experience for you!
It was a nice experience
It was a nice experience! The customer service clerk was very efficient and now my product is on its way, I’m excited and can’t wait to use it, thanks again.
June 11, 2026
Reply from Noor Hair
Hello Joanne,
Thank you so much for your feedback!
We’re really glad to hear you had a nice experience and that our customer service team was efficient in helping you. It’s great to know your order is on the way, and we’re excited for you to try the product.
We truly appreciate your support of Noor Hair Official and hope you love your results!
Kristy is my customer service rep who…
Kristy is my customer service rep who was fabulous !!
June 12, 2026
Reply from Noor Hair
Hi Ken,
Thank you so much for your kind feedback!
We’re thrilled to hear that Kristy provided you with such a fabulous customer service experience. We’ll be sure to share your kind words with her—recognition like this means a lot to our team.
Thank you for your support of Noor Hair Official, and we’re so glad we could help!
Feeling betrayed.
I already emailed but I got an email saying if I finished my order I would
Get 50% off but all I could find was a code for 20% off so I feel pretty betrayed. It is a shame because I love
Your face cream and am
Now seriously considering finding another one.
Conformation #8W6EYINP4
Marci Strauss
June 12, 2026
Reply from Noor Hair
Hi Marci,
We’re sorry to hear that you feel disappointed and appreciate you bringing this to our attention.
After reviewing your order, it appears there may have been some confusion regarding the promotion. The 50% discount offer applies to customers who purchase 4 bottles of WonderLift Cream through the subscription option. Our records indicate that your order was placed as a one-time purchase rather than a subscription order.
We understand how this could be frustrating, especially as a loyal customer who enjoys the product. To ensure your concerns are fully addressed, we will have a member of our support team contact you directly to review your order and assist you further.
Thank you for your feedback and for giving us the opportunity to help resolve this matter.
I did not reorder this product
I did not reorder this product. I will return it when it arrives. This product is not good at all.
June 7, 2026
Reply from Noor Hair
Hi Pat,
We’re sorry to hear that you were dissatisfied with the product and did not intend to receive another order.
Upon review, we can confirm that there was an active subscription associated with your account, which is why the order was processed and shipped. We understand that subscription details can sometimes be overlooked, and we appreciate you bringing your concerns to our attention.
If you wish to return the product once it arrives, our support team will be happy to assist you with the return process and review the available options based on your order.
Please contact our support team once you receive the package, and we will be glad to help further.
Thank you for bringing this matter to our attention.
Reply from Noor Hair
Thank you for your feedback, Kimberly!
We’re really glad to hear you found our system very easy to use. We truly appreciate your support of Noor Hair Official and are happy to provide a smooth experience for you!
I am being sent products that I can't…
I am being sent products that I can't cancel. I am begging this company to stop sending this product.
I have no return address for all of these bottles. I don't
want them. where do I send them for a return. How do I get off their list. I tried the way they told me, and it wouldn't accept the code number they sent me. This company is a complete scam. Send me a return label.
June 11, 2026
Unprompted review
Reply from Noor Hair
Hi Deirdre,
We’re sorry to hear about your frustration and understand your concern regarding unwanted shipments.
Upon review, your subscription was canceled through our support team. We can confirm that no further recurring orders should be generated going forward.
Please note that we do not provide return labels for refunds. Since your order has already been delivered, if you wish to return the product, you will need to ship it back using your preferred carrier.
To initiate a return, please send your package to:
Noor Hair
11870 62nd St N
Largo, FL 33773
Once shipped, kindly email us a photo of your receipt or proof of return with the tracking number to support@noorhairofficial.com so our team can assist you further.
We appreciate your feedback and the opportunity to resolve this matter.
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