NORDIC EXPAT SHOP Reviews 

144
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Have been with this outlet for a couple of years now and has been my go-to store when looking for particular Scandinavian items and I have never been disappointed. I can always trust this company to d... See more

Rated 5 out of 5 stars

Very impressed! We received or first order today, ahead of schedule. All the goodies were packed immaculately like someone was a packing engineer. Our order arrived ahead of schedule via DHL to the... See more

Rated 5 out of 5 stars

Nordic Expat is an excellent webshop for those who love Scandinavian treats but can't otherwise obtain them. They have a wide selection of exactly the things you crave when you are far away. Prices ar... See more

Rated 4 out of 5 stars

I’m so glad I found this website! My husband is Danish so he’ll be ordering all kinds no doubt. I put an order in which came yesterday but I’ve been receiving emails from Fed ex (who delivered it) st... See more

Company details

  1. Supermarket

Written by the company

NORDIC EXPAT SHOP is a leading Danish online supermarket specializing in authentic Danish and Scandinavian products for Danes living abroad and fans of Nordic culture around the world. Whether you're a Dane living abroad craving a taste of home or simply love Scandinavian food and lifestyle items, NORDIC EXPAT SHOP makes it easy to shop your favorite products online. We offer fast, secure worldwide delivery—right to your doorstep, no matter where you are.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

144 reviews

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4.3

All reviews

(144)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience ordering from…

Excellent experience ordering from Nordic Expat Shop. Everything was wrapped and packaged much better and more securely than anywhere I’ve ordered before.
Wide variety of goods to choose from, and items received are not near their expiration dates as many items I have order from within the U.S. were.
This was a trial run for me, so I’m looking forward to shopping more at Nordic Expat Shop.

October 27, 2020
Rated 5 out of 5 stars

Hi I just placed an order I was so…

Hi I just placed an order I was so happy to find a website where I could get food from my home country. Only thing is that I didn't receive an email confirmation right away it is normal!? I thank you!!!

Yes I would like to share that the customer service was very professional and fast in replying me when I got scared because I made a mistake in the email. Thank you so mush for your great work. I recommend this website to everyone.

October 15, 2020
Unprompted review
NORDIC EXPAT SHOP logo

Reply from NORDIC EXPAT SHOP

Hi Rita,

Thank you for taking the time to write us a review. The reason you did not receive any email updates, is that you added a faulty email address when placing your order. We have since been in contact and have provided you with the requested information.

Have a great day
NORDIC EXPAT SHOP

Rated 4 out of 5 stars

Great selection of hard to find products

While I haven’t actually received my order yet I think it’s great that products I love Nordic Expat has in stock. The cost of shipping is why I chose 4 stars. I understand shipping would be expensive but 10 little light bags of KIMS pork crackling should not cost the same $54 that I was willing to pay for my order of 10 boxes of blueberry marzipan and 6 heavy bottles of Carlsberg sport soda. I tried 5 bags of KIMS I tried KIMS and Carlsberg sport ...different combinations and in some cases the shipping went up to $64. I had to pass.

October 13, 2020
NORDIC EXPAT SHOP logo

Reply from NORDIC EXPAT SHOP

Hi,

Thank you for taking your time to write us with feedback. In regards to your package, according to the track & trace your package was delivered the 12th oct. If this is not correct please contact our Customer Service: info@nordicexpatshop.com.

In regards to your shipping costs example. This is due to the volumetric weight of some products. E.g. Chips bags, weigh 140g to 175g but fill up the space in a package as much as 750g. Which means the cost of a shipment can be affected by the amount of space that it occupies, rather than the actual weight. This is the volumetric (or dimensional) weight. All products effected by this, has a disclaimer.

Have a great day
NORDIC EXPAT SHOP

Rated 5 out of 5 stars

Good prices and fast shipping speed

I was quite happy with my order, particularly with the speed of shipping! The items all arrived in good condition, even the super fragile cookies I ordered.

Prices for items were all quite reasonable too!

September 27, 2020
Unprompted review
Rated 5 out of 5 stars

I can’t believe I found this site

I can’t believe I found this site
Best ever ... I ordered the max I could and it was here less than a week , all nicely wrapped
Living in the US for over 40th years and being finally able to get food from Denmark is a blessing
Thank you so much
I am already back on site to get some more Danish candy 🥰

September 22, 2020
Unprompted review
Rated 5 out of 5 stars

Had what I wanted

I have been looking everywhere for specific scandinavian drinks and treats that could be shipped to the US. This site had what I wanted and for a reasonable shipping price. The order arrived much faster then I had expected.

September 21, 2020
Unprompted review
Rated 4 out of 5 stars

Swift - One idea

Excellent, outstanding delivery: Swift! My only suggestion: Send order and shipment confirmation e-mails. If you did send such e-mails, I did not see them. No problem, given the swift service. I plan to order again—good that you are there ✊️👋

September 20, 2020
Unprompted review
NORDIC EXPAT SHOP logo

Reply from NORDIC EXPAT SHOP

Hi Scott,

Thank you very much for the kind words and feedback.

All orders are setup to an automatic system, which sends out information update emails; invoices, track & trace, order confirmations and so on. I have had a look into the situation with your update emails. I can see some emails were delivered and some ended up being blocked as spam. Therefore sadly not all was delivered. You order confirmation was delivered, maybe it ended up in your spam folder?

Have a great day =)

Kind Regards
/NORDIC EXPAT SHOP

Rated 5 out of 5 stars

You guys are great

You guys are great! I've been living in the US for 9 years and really miss good Danish licorice. Being able to get a small taste of home especially these days when travel is not the greatest idea makes it all a little brighter.
Thanks for always expediting orders fast and making this an option :)

September 17, 2020
Unprompted review
Rated 5 out of 5 stars

Super cheap shipping!

I live in Las Vegas and ordered a bunch of danish specialties, like sunflower seed rye bread, danish ketchup and of course, lots of candy. Fedex shipping was extremely cheap compared to other stores, and fast. From the day I ordered, until the 17 lbs package arrived at my doorstep, it took only 5 days. Everything came in perfect condition, wrapped in bubble wrap. I've already ordered a second batch.

September 17, 2020
Unprompted review

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