Nordicwool Reviews 53

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

This company are constantly stating they are closing down. When eventually the socks arrived it turns out they were sent from China. They are not particularly good quality socks and are grossly un... See more

Rated 4 out of 5 stars

There was much confusion regarding the shipment tracking. It was misdirected and then said delivered, which would not have been to the correct address. The next day it was actually delivered to my hou... See more

Company replied

Rated 1 out of 5 stars

This company appears to be copying Nordic Socks, a much better company who produce a much better product. I fell for a sob story about a UK family business closing down - this is a lie; they are a Ch... See more

Company replied

Rated 4 out of 5 stars

I received my order in a timely fashion and am pleased with the socks, overall. I noticed from the beginning, though, that they stretch out almost immediately so they have been relegated to being sli... See more

Company replied

Company details

Written by the company

At NordicWool, we craft high-quality wool socks inspired by the beauty and resilience of Scandinavian design. Our socks are designed to keep you warm and comfortable, no matter the season. Made with a perfect blend of materials, each pair provides superior protection from the cold, while offering a cozy, snug fit. Step into the comfort of NordicWool and feel the warmth in every step, whether you're indoors or exploring the outdoors


Contact info

2.5

Poor

TrustScore 2.5 out of 5

53 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Comfortable, warm socks

I received my order in a timely fashion and am pleased with the socks, overall. I noticed from the beginning, though, that they stretch out almost immediately so they have been relegated to being slipper socks rather than everyday socks. I do love them because they keep my feet warm.

January 14, 2025
Unprompted review
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Reply from Nordicwool

Thank you for your thoughtful feedback! I’m glad to hear that you received your order promptly and that you’re pleased with the socks overall. I appreciate your note about them stretching out; we’re always looking for ways to improve our products.

It’s great to know they keep your feet warm, even if they’ve become your go-to slipper socks! If you have any further suggestions or concerns, please feel free to reach out.

Warm regards,

Lilly Williams
Founder, Nordic Wool

Rated 5 out of 5 stars

Good value

I really like the variety of colors and designs. They're a lighter weight wool blend sock, which suits me just fine.

January 14, 2025
Unprompted review
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Reply from Nordicwool

Thank you for your feedback! I’m glad to hear that you appreciate the variety of colors and designs. It’s great to know that the lighter weight wool blend suits you well!

If you have any more thoughts or need assistance, please don’t hesitate to reach out. Enjoy your socks!

Warm regards,

Lilly Williams
Founder, Nordic Wool

Rated 5 out of 5 stars

Super quick shipment

Super quick shipment! I didn’t have too high of hopes for these socks because I have had bad luck online ordering things but these socks are amazing! Very comfy and warm. I ordered two set and I’m going to order two more. Too bad they are going out of business!

January 14, 2025
Unprompted review
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Reply from Nordicwool

Thank you for your wonderful feedback! I’m thrilled to hear that you received your socks quickly and that they exceeded your expectations. It’s great to know they are comfy and warm!

I appreciate your support and enthusiasm for ordering more. While it’s true that we are closing our operations, we’re grateful for customers like you who have enjoyed our products. If you have any questions or need assistance with your orders, please feel free to reach out.

Warm regards,

Lilly Williams
Founder, Nordic Wool

Rated 4 out of 5 stars

Nice product

Nice product, but colors do not appear as pictured. I will only be able to use half of them

January 10, 2025
Unprompted review
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Reply from Nordicwool

Thank you for your feedback! I’m glad to hear that you find the product nice, but I’m sorry to learn that the colors did not match your expectations. We strive for accurate representations, and I appreciate you bringing this to our attention.

Warm regards,

Lilly Williams
Founder, Nordic Wool

Rated 1 out of 5 stars

These are dreadful socks

These are dreadful socks. Poor quality, cheap wool- if it is even wool. We are lead to believe the company is blinding down. They are a rip off at the sale price- not best pleased. I’d be fuming if I’d paid the full price.

January 13, 2025
Unprompted review
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Reply from Nordicwool

Dear ,

Thank you for reaching out and sharing your feedback about the socks. We're truly sorry to hear that they did not meet your expectations. To make this right, we would like to offer you a full refund without the need to return the item. Your satisfaction is important to us, and we appreciate your understanding.

Best regards Lilly Williams Founder , Nordic Wool

Rated 5 out of 5 stars

My first pair of Alpaca socks

My first pair of Alpaca socks. Love them! Keep my feet warm and dry without overheating or too much bulk. Stylish and fun to wear, and they were on sale, so the price was right. Quality socks at an affordable price. Very prompt delivery. Thanks so much!

January 12, 2025
Unprompted review
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Reply from Nordicwool

Thank you for your wonderful feedback! I’m thrilled to hear that you love your first pair of Alpaca socks and that they keep your feet warm and dry without overheating. It’s great to know you find them stylish and fun to wear, especially at a great price!

I’m also glad to hear that your delivery was prompt. Your satisfaction means a lot to us!

If you have any more thoughts or need assistance, feel free to reach out. Enjoy your cozy socks!

Warm regards,

Lilly Williams
Founder, Nordic Wool

Rated 5 out of 5 stars

Love the socks

Love the socks. Great price. Service efficient. Delivery timely.

January 10, 2025
Unprompted review
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Reply from Nordicwool

Thank you for your concise and positive feedback! I’m delighted to hear that you love the socks and found the price great. It’s wonderful to know that our service and delivery met your expectations.

If you have any further thoughts or need assistance, please don’t hesitate to reach out. Enjoy your socks!

Warm regards,

Lilly Williams
Founder, Nordic Wool

Rated 5 out of 5 stars

Great colors, softness & warmth

Excited to receive my socks & though I thought they would be thicker. I'm happy with them so far, as an overall comfortable & beautiful colors!

January 12, 2025
Unprompted review
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Reply from Nordicwool

Thank you for your enthusiastic feedback! I’m glad to hear that you’re happy with your socks and find them comfortable with beautiful colors. I appreciate your note about the thickness, and we’re always looking to improve our products based on customer input.

Enjoy your socks, and thank you for choosing Nordic Wool!

Warm regards,

Lilly Williams
Founder, Nordic Wool

Rated 5 out of 5 stars

A Satisfied Customer

The socks arrived quickly. At first I was disappointed because the socks weren't as heavy as I thought they'd be. But I've worn 3 pairs so far, and they kept my feet warm, and the temperatures have been below 32° F. The only thing left is for them to be washed. If they wash and dry well, I'll be a "happy camper!"

January 8, 2025
Unprompted review
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Reply from Nordicwool

Thank you for your thoughtful feedback! I’m glad to hear that your socks arrived quickly and that they’ve kept your feet warm in the chilly temperatures. I appreciate your initial concern about the weight, and it’s great to know they’re performing well for you.

I hope they wash and dry to your satisfaction! If you have any further thoughts after washing, I’d love to hear them.

Warm regards,

Lilly Williams
Founder, Nordic Wool

Rated 4 out of 5 stars

Good enough!

Love them! They're adorable. Unfortunately they are rather thin and drafty for wool winter socks. I live in a cold climate and was hoping they'd be warmer.. but for the deal I was given, they'll definitely do!

January 11, 2025
Unprompted review
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Reply from Nordicwool

Thank you for your lovely feedback! I’m thrilled to hear that you find the socks adorable. I appreciate your note about them being thinner than expected for winter socks. We aim to provide a balance of style and warmth, and your input is valuable as we continue to improve our products.

I’m glad to hear that they’ll still work for you, especially at the deal you received! If you have any further thoughts, please feel free to share.

Warm regards,

Lilly Williams
Founder, Nordic Wool

Rated 5 out of 5 stars

Great socks

Great socks! They are well-made, cozy, and warm. I love all of the cute patterns and colorways to choose from. I ordered the size medium as a size 8W, and feel they are every so slightly too big, but thats not a great issue.

January 7, 2025
Unprompted review
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Reply from Nordicwool

Thank you for your wonderful feedback! I’m thrilled to hear that you love the socks and find them well-made, cozy, and warm. It’s great to know you appreciate the cute patterns and colorways as well!

I appreciate your note about the sizing. If you ever have any questions or need assistance with future orders, feel free to reach out.

Enjoy your socks!

Warm regards,

Lilly Williams
Founder, Nordic Wool

Rated 5 out of 5 stars

My adult girls love the cozy

My adult girls love the cozy, high quality and pretty socks

December 30, 2024
Unprompted review
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Reply from Nordicwool

Thank you for your lovely feedback! I’m delighted to hear that your adult girls love the cozy, high-quality, and pretty socks. It’s wonderful to know they’re bringing joy to your family!

If you need anything else or have more feedback to share, feel free to reach out.

Warm regards,

Lilly Williams
Founder, Nordic Wool

Rated 5 out of 5 stars

Oh my goodness

Oh my goodness, my feet are very happy and super warm! Highly recommend!

January 6, 2025
Unprompted review
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Reply from Nordicwool

Thank you for your fantastic feedback! I’m thrilled to hear that your feet are happy and super warm! Your recommendation means a lot to us.

If you have any more thoughts or need assistance, don’t hesitate to reach out. Enjoy your cozy socks!

Warm regards,

Lilly Williams
Founder, Nordic Wool

Rated 1 out of 5 stars

Buyers beware

Buyers beware . This looks like a scam. Copying official site Nordic Socks. Emotional Facebook ads saying the company is closing down yet only reviews on trust pilot are from December 2024.

January 6, 2025
Unprompted review
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Reply from Nordicwool

Thank you for sharing your concerns. I’m genuinely sorry that your experience has led to such doubts. I want to clarify that NordicWool is a real, global company committed to offering high-quality socks designed for warmth and comfort.

Regarding our Facebook ads and website messaging, we strive to share an authentic story about our brand’s origins, but I understand how it could have been confusing. I assure you, we are not trying to mislead anyone, and we value transparency with our customers.

We’ve been working hard to build trust, and I’d love the chance to address any further questions you may have. If you have any issues with your order or need assistance, please reach out directly at account@nordicwool.co.uk, and I’ll ensure we resolve it.

Your satisfaction is our priority, and we hope to earn your trust moving forward.

Lilly Williams,
NordicWool Founder

Rated 5 out of 5 stars

Timely and good quality

Came at a reasonable time. They seem to be good quality. No complaints

January 3, 2025
Unprompted review
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Reply from Nordicwool

Thank you for your feedback! I’m glad to hear that your socks arrived on time and that you find them to be of good quality. It’s great to know you have no complaints!

If you have any further thoughts or questions, feel free to reach out. Enjoy your socks!

Warm regards,

Lilly Williams
Founder, Nordic Wool

Rated 5 out of 5 stars

Absolutely love these socks

Absolutely love these socks. They are extremely cute and very warm.

January 2, 2025
Unprompted review
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Reply from Nordicwool

Thank you for your lovely feedback! I’m thrilled to hear that you absolutely love the socks and find them extremely cute and very warm. Your satisfaction means the world to us!

If you have any more thoughts to share or need assistance, feel free to reach out. Enjoy your cozy socks!

Warm regards,

Lilly Williams
Founder, Nordic Wool

Rated 5 out of 5 stars

Love these socks!

Love these socks!! I gave a pair to my friend too and she was pumped. So cute! Soft too!

January 5, 2025
Unprompted review
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Reply from Nordicwool

Thank you for your fantastic feedback! I’m so glad to hear that you love the socks and that your friend is excited about hers too! It’s wonderful to know you find them cute and soft.

If you have any more thoughts to share or need assistance, feel free to reach out. Enjoy your cozy socks!

Warm regards,

Lilly Williams
Founder, Nordic Wool

Rated 5 out of 5 stars

Communicative, timely, good quality

Nordic Wool was communicative and items arrived promptly. I love my socks!

December 29, 2024
Unprompted review
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Reply from Nordicwool

Thank you for your wonderful review! We’re so glad to hear that you had a positive experience with our communication and prompt delivery. It’s great to know that you love your socks!

If you need anything else, feel free to get in touch!

Lilly Williams,
NordicWool Founder

Rated 5 out of 5 stars

Nice socks

Nice socks very comfortable.

January 2, 2025
Unprompted review
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Reply from Nordicwool

Thank you for your feedback! We're glad to hear that you find the socks comfortable. Your satisfaction means a lot to us!

If you need anything else, feel free to reach out!

Lilly Williams,
NordicWool Founder

Rated 5 out of 5 stars

Amazing

Amazing! Socks are adorable and so warm!

January 2, 2025
Unprompted review
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Reply from Nordicwool

Thank you for your amazing review! We're thrilled to hear that you love the socks and that they’re keeping you warm. Your feedback really brightens our day!

If you ever need more, don’t hesitate to reach out!

Lilly Williams,
NordicWool Founder

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