Nordicwool Reviews 53

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

This company are constantly stating they are closing down. When eventually the socks arrived it turns out they were sent from China. They are not particularly good quality socks and are grossly un... See more

Rated 4 out of 5 stars

There was much confusion regarding the shipment tracking. It was misdirected and then said delivered, which would not have been to the correct address. The next day it was actually delivered to my hou... See more

Company replied

Rated 1 out of 5 stars

This company appears to be copying Nordic Socks, a much better company who produce a much better product. I fell for a sob story about a UK family business closing down - this is a lie; they are a Ch... See more

Company replied

Rated 4 out of 5 stars

I received my order in a timely fashion and am pleased with the socks, overall. I noticed from the beginning, though, that they stretch out almost immediately so they have been relegated to being sli... See more

Company replied

Company details

Written by the company

At NordicWool, we craft high-quality wool socks inspired by the beauty and resilience of Scandinavian design. Our socks are designed to keep you warm and comfortable, no matter the season. Made with a perfect blend of materials, each pair provides superior protection from the cold, while offering a cozy, snug fit. Step into the comfort of NordicWool and feel the warmth in every step, whether you're indoors or exploring the outdoors


Contact info

2.5

Poor

TrustScore 2.5 out of 5

53 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Quick shipping

Quick shipping, cozy, beautiful socks!

December 30, 2024
Unprompted review
Nordicwool logo

Reply from Nordicwool

Thank you for your great review! We're so happy to hear that you enjoyed the quick shipping and that the socks are cozy and beautiful. We appreciate your feedback!

If you need anything else, feel free to get in touch!

Lilly Williams,
NordicWool Founder

Rated 5 out of 5 stars

Very nice selection of socks

December 30, 2024
Unprompted review
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Reply from Nordicwool

Thank you for your kind words! We're so happy to hear you're pleased with our selection of socks. It's our mission to offer quality products that keep you warm during the colder months, and we're thrilled you've had that experience.

If you have any more questions or would like to try out new socks, don’t hesitate to reach out!

Lilly Williams,
NordicWool Founder

Rated 4 out of 5 stars

Socks are great, delivery very confusing!

There was much confusion regarding the shipment tracking. It was misdirected and then said delivered, which would not have been to the correct address. The next day it was actually delivered to my house. I apologize for my premature email asking for help finding my pkg. The socks are wonderful and all 3 of my daughters went home thrilled with their new socks.

December 28, 2024
Unprompted review
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Reply from Nordicwool

Thank you so much for taking the time to update us! We're so glad to hear that your socks arrived and that your daughters were thrilled with their new pairs! 😊

We completely understand how confusing shipment tracking can be at times, especially when there are misdirections. We're happy that everything was eventually sorted out, and we appreciate your patience in the process.

If you ever need any assistance in the future, don't hesitate to reach out. We're always here to help!

Thanks again for your kind words, and we look forward to serving you and your family again soon.

Warm regards,
Lilly Williams
Founder, NordicWool

Rated 5 out of 5 stars

Love these socks

These are very nice socks. Thank you for making them available to those of us who delight in wearing "woolly socks" in the cold weather.

December 26, 2024
Unprompted review
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Reply from Nordicwool

Thank you for your kind words! We're so glad you’re enjoying our woolly socks—they’re perfect for keeping cozy in cold weather.

Best regards,
Lilly Williams, NordicWool Founder

Rated 5 out of 5 stars

Good service

Good service. Timely delivery. Good communication. Nicely packaged

December 23, 2024
Unprompted review
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Reply from Nordicwool

Thank you for your feedback! I’m glad to hear you’re happy with our service and packaging.

Lilly Williams, NordicWool Founder

Rated 5 out of 5 stars

Great socks!

Great socks!

December 25, 2024
Unprompted review
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Reply from Nordicwool

Thank you for your kind words! I’m thrilled to hear you’re enjoying your socks.

Lilly Williams, NordicWool Founder

Rated 5 out of 5 stars

I really love the socks

I really love the socks. They are very nice. Love the colors and are very warm and comfortable

December 24, 2024
Unprompted review
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Reply from Nordicwool

Thank you for the wonderful feedback! I’m so glad to hear you’re loving the colors, warmth, and comfort of your socks. Enjoy wearing them, and thank you for supporting NordicWool!

Lilly Williams, NordicWool Founde

Rated 5 out of 5 stars

Quality & Value

The quality of the wool was as represented. The value of the sale was so fabulous I purchased 2 packages!!

December 23, 2024
Unprompted review
Nordicwool logo

Reply from Nordicwool

Thank you for your kind words! I’m thrilled to hear you’re happy with the quality and value. Enjoy your socks, and thank you for choosing NordicWool!

Lilly Williams, NordicWool Founder

Rated 4 out of 5 stars

Lovely but too small

The Sox are lovely and soft. Unfortunately, the sizing is off. I purchased large size but they are actually very small.

December 20, 2024
Unprompted review
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Reply from Nordicwool

Thank you for your feedback! I'm glad to hear you find the socks soft, but I’m sorry to learn about the sizing issue. Please feel free to reach out to us at contact@nordicwool.co so we can assist you further.

Lilly Williams, NordicWool Founder

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