Nord Labs Gaming Reviews 306

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the improved comfort and extended battery life provided by the products, making their VR sessions more enjoyable and longer-lasting. The user experience is generally positive, with people finding the accessories easy to fit and use, enhancing their overall VR experience. However, some people were dissatisfied with the product quality and delivery service, noting issues like products not working as advertised, batteries overheating, or items arriving damaged or not at all. There are also concerns about the company's business practices, with some customers reporting difficulties with customer support and express shipping not delivering faster.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with some customers praising the comfort, ease of use, and... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers praising the product's comfort,... See more

User experience

People report positive experiences with user experience, with many finding the strap comfortable, easy to... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some experiencing significant issues such as items... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The comfort strap is definitely better than the original (what looked like some sort of undergarment strap), has greater battery life - that is a must. Also, the prescription lenses are a great idea f... See more

Rated 4 out of 5 stars

I can say as a person who is always looking to benefit on gadgets that can be used more than just one thing like playing games. I really use this most as a production gear to work and I have used it a... See more

Rated 4 out of 5 stars

As advertised, the extra weight of having the battery pack does afford a more comfortable experience. The shipping time was not too bad, however better packaging is needed. The box it came in was crus... See more

Rated 3 out of 5 stars

first I was very satisfy with the unit, very comfortable, but after finding out that the battery did not last as advertise ( no more than 1 hrs and half). I was requested to submit picture with date a... See more

Company replied


Company details

  1. Computer and Accessories Store

Written by the company

Since 2018, Nord Labs Gaming has been trusted & reliable as the go-to VR accessory brand.


Contact info

3.7

Average

TrustScore 3.5 out of 5

306 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 46% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 1 out of 5 stars

Had a problem with a cooling fan for…

Had a problem with a cooling fan for quest 2 they replied asking for infovi showed them then they asked again for more information like I was lieing so this company is a no for me they don't wanna help.

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

I enjoy being able feel that your there…

I enjoy being able feel that your there but the only down side is when you do the street view some times it hard to see what and we're it is as it all blurred apart from that it all good fun .
Ho I still can't play my xbox games on it no matter what I try .

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

So far loving the adjusted comfort…

So far loving the adjusted comfort strap and the extended battery life. I was pretty fatigued at times without the strap so it deterred me from using my headset. Ow I use it much more thanks to this accessory.

January 22, 2025
Unprompted review
Rated 4 out of 5 stars

Nordquestvr is awesome…

Nordquestvr is awesome it extends the life of the battery and has cool RGB lighting the head strap is comfortable and simple to put on, and has a nice adjuster to fit great on ur head.

The only con is the cushion part can easily disconnect from the strap and would have to be reconnected but it's simple to fix

All in all it's a great device for ur quest 3 or s3 and makes u look cool at the same time.

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Battery Pack Resolution

The support and experience of kind and professional customer service! Everyone on the team was extremely kind and helpful and with a few photos were able to resolve my issue expeditiously. Thank you Nordquestvr team! You guys rock! I definitely look forward to doing business with you all for my future VR accessory needs. TRB

January 29, 2025
Unprompted review
Rated 1 out of 5 stars

I paid and order has not been received, waiting over 2 months now.

I ordered/paid in full for my items in the beginning of December, there was a mix up with the shipping on their end. Their carrier couldn't ship to my po box which i have never had a problem with. Carrier sent items back. I have contacted nordquest mutiple times and got responses asking for my address, which is on my order form but I did also send them it again. I have now sent them 3 emails asking if they have a shipping ID or if it has been shipped and I get no response anymore. So I guess they get a zero star for taking payment but not rendering goods. I just want my money back or the items O paid for over 2 months ago.

December 6, 2024
Unprompted review

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