Norfolk Spirit Co. Reviews 

472
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight how easy the website is to use, making the entire ordering process completely hassle-free. Buyers also appreciate the exceptionally prompt shipping, noting that packages arrive quickly and in pristine condition. When it comes to the products themselves, people are consistently amazed by the rich flavors and smooth finish of the rum. Reviewers often describe these unique beverages as a delightful treat for the evening or a fantastic present for loved ones. Many individuals express their intention to repurchase, proving that this local business truly delivers on taste and customer satisfaction.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptionally smooth and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that orders arrive very quickly... See more

Quality

People report positive experiences with quality, highlighting exceptional, smooth, and delicious flavors that... See more

Order

Consumers express great satisfaction with the ordering experience, consistently highlighting the website and... See more

Service

Customers had positive experiences with service, frequently highlighting speedy delivery and an efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

REALLY tasty navy-strength rum, shipped in pouches that happen to lend themselves extremely well to refilling my hip flask. I would have never spent this kind of money on a bottle of rum if I hadn't h... See more

Rated 5 out of 5 stars

Simply a great company to order from . Always deliver quickly and the item arrives very well packaged . Attention to details in codes callin go me when I put the wrong post code on the form !... See more

Rated 5 out of 5 stars

I ordered two refill pouches of dark spice rum and a bottle of the cucumber liqueur- they arrived very promptly and beautifully packed. These are the favourites for my wife and me - so there were no... See more

Rated 5 out of 5 stars

Bought item as Christmas gift. Very fast and efficient delivery and when I had a tiny query - one prompt call resolved easily. Love to shop locally and with relatively small businesses. highly reco... See more


Company details

  1. Alcohol Manufacturer

Written by the company

In 2020 we set out to create one of England’s finest native rums, infused with the spirit of Norfolk. It needed to be accessible, smooth and sippable, enough to stir new passions. Norfolk Rum is entirely produced in England, triple-distilled in copper alembics, using only the finest botanicals and pure molasses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

472 reviews

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4.9

All reviews

(472)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

Visited their stand that was offering…

Visited their stand that was offering free tasting samples in Jarrolds months ago and brought the coconut rum. Was pleasantly surprised to see their stand again recently at Holt market, so of course I had to sample again! I brought my second bottle of coconut rum and tried the suggested pairing with pineapple for a summery pina colada Norfolk style. I’ll be honest, its at its best just poured over ice. My friend brought a bottle of the honey and vanilla, so he better watch out before I start on his too!
Thank you for making such a wonderful tipple.

June 2, 2024
Unprompted review
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Reply from Norfolk Spirit Co.

Karen we really do appreciate it when customers find time to review our business...so many thanks...i note that between you and your friend you have the main ingredience for a Norfolk Breeze a cocktail a barbadian mixologist made for my parents when they visited his home island in February...the recipy is as follows...3 parts Coconut Liqueur, 1 part Honey/Vanilla Rum, 3/4 part sweet sugar syrup, 3/4 part fresh lime...add a few cubes of ice, shake vigourly and pour...its delicious...enjoy

Rated 5 out of 5 stars

Rumtastic!

We are delighted with our purchase of Navy Strength Norfolk Rum. Just wonderful to sip on a couple of ice cubes in the recent evening sunshine! Delivery was very quick and efficient too. Thank you!

June 12, 2024
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Reply from Norfolk Spirit Co.

Fiona many thanks for your review...we took several months working on our Navy Strength rum before taking it to market, primarily because we had to be sure that at 57% ABV we could acheive the same smoothness that is attributed to our collection...your and the comments of others give us confidence that we have acheived our objective...you might be interested to learn that we will soon be bottling our first 'aged' barrel which has been stored for 3 years...feedback from rum lovers who have tried it would suggest that even at 62%ABV it maybe extremely popular...we will be announcing when it is available to Norfolk Rum club members in due course...take care

Rated 5 out of 5 stars

Amazing quality

Amazing quality. Super fast delivery. Excellent customer service.

June 6, 2024
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Reply from Norfolk Spirit Co.

Thanks Tom...your comments are greatly appreciated

Rated 5 out of 5 stars

Well packaged and wonderful rum

My rum arrived really well packaged and quicker than expected. I had a sup of the coconut liquor last night and it was sublime. I shall enjoy it over ice and as part of the pina colada suggested in the page info.

May 23, 2024
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Reply from Norfolk Spirit Co.

Many thanks Phillippa for your extremely positive review...it took us a number of mouths to get the coconut liqueur right before taking it to market but patience has been duly reward as it is, certainly when the sun comes out, by far our best seller...enjoy

Rated 5 out of 5 stars

We love this Rum!

We love this Rum… by far the best we’ve ever tasted. Friendly, informative staff too ( we bought it from a county show.) Really happy with our purchase.
Cathy

May 29, 2024
Unprompted review
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Reply from Norfolk Spirit Co.

Hiya Cathy...my father told me he had met some really nice people at the Suffolk County Show and I have to assume because of your wonderful review, that you were one of them...thank you so much for your custom and for finding time to write such positive remarks about our rums...I was pleased to learn that the two 'old' boys (one being my father) running our stand were giving out friendly and informative information...take care

Rated 5 out of 5 stars

Best tasting Coconut Rum from ‘Norfolk Spirit Company’

Luv, luv luv the best tasting Coconut Rum for my Spring/Summer Pina Colada’s on a warm sunny afternoon/evening….taste just as good in the Autumn and Winter too, shame about the weather! Good price too when the discounts on.

May 22, 2024
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Reply from Norfolk Spirit Co.

What a wonderful review and so right about the weather...but hey it sounds like you have found the perfect toxic to get you by...we are sooo pleased with our Coconut liqueur which took many months of tasting trials before we felt confident enough to launch it...it is now our biggest seller and as you have discovered, when mixed with a quality Pineapple juice makes a delicious and refreshing Pina Colada...take care

Rated 5 out of 5 stars

Prompt delivery

Delivery was speedy, this is a gift so I haven't tasted it the bottle looks nice and its well package

May 20, 2024
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Reply from Norfolk Spirit Co.

Thank you Caroline for your review...delighted that of distribution partners continue to provide an excellent service and will pass on your comments to them...hopefully the recipient of your gift will invite you to join then in a tipple so that you can experience first-hand how good hand crafted rums can be...take care...Richard

Rated 5 out of 5 stars

Went to Beccles food and drink festival…

Went to Beccles food and drink festival today specifically to collect a bottle of my favourite spiced rum that I get once a year. The same man from last year was on the stall and recognised me. He had the nicest smile and is so warm and friendly, a definite asset to the company. It's nice to have that personal touch where they remember their customers. Best rum around. Thankyou

May 25, 2024
Unprompted review
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Reply from Norfolk Spirit Co.

Lou what a lovely review and I will certainly pass your observations to our 'smiley' team member...with such dreadful weather conditions it is heartening to learn that visitors to our stand received a warm and friendly welcome today but please be mindful that our reaction to customers is very much governed by their attitude towards us. And from the tone of your review I suspect yours was first rate. I am delighted that you enjoy our award winning dark spiced rum...it is quite soecial even if I say so myself...take care

Rated 5 out of 5 stars

Locally distilled in Norfolk

Locally distilled in Norfolk, fabulous tasting Rums, my absolute favourite is the Coconut, when Pineapple juice is added then straight away I am on a tropical island drinking Pina Coldada. But all the rums are lovely!

May 16, 2024
Unprompted review
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Reply from Norfolk Spirit Co.

Simon...The great thing about the Norfolk version of a Pina Colada is that its not made with cream and therefore besides being refreshingly delicious, its arguably more healthy...if consumed in moderation of course...take care

Rated 5 out of 5 stars

Beats Barbados.

Just come back from Barbados but didn't buy any rum, not a patch on your Norfolk Spiced Rum, did a rum tasting at Mount Gay but left unimpressed.

May 8, 2024
Unprompted review
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Reply from Norfolk Spirit Co.

Philio, Having visited distilleries in both Barbados and Mauritius in the last 12 months my parents concluded that our Dark Spice stood up very well against the local equivalent. Indeed in Mauritius, a rum master was very surprised to learn that our rums were extremely young, being so smooth, which is normally associated with barrelled 'aged' rums...if you have read our first newsletter you will be aware that we are about to bottle a 3 year old rum which has been stored in an oak barrel...initial feedback from a few who have sampled it would suggest that we could have another 'winner' to add to our collection...thank you for posting your review...take care

Rated 5 out of 5 stars

I love the fact that this is made here…

I love the fact that this is made here in Norfolk, England. The rum coconut liquer is a barbecue favourite.To sit in the garden, with a Pina Colada, made from this is bliss.

May 16, 2024
Unprompted review
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Reply from Norfolk Spirit Co.

Helen sounds like you have found your perfect 'go to' summer's drink...you wont be surprised to learn that our Coconut Liqueur simple flies off the shelves when the sun shines with many saying they add a squeeze of lime to counter balance the sweetness of Norfolk's version of a Pina Colada...let us know what you think...cheers

Rated 5 out of 5 stars

Great Experience!

Always on time, great packaging!

May 7, 2024
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Reply from Norfolk Spirit Co.

Thanks Nathan...your continued custom and review is greatly appreciated...take care

Rated 5 out of 5 stars

The best discovery at Ely Food, Drink & Craft Fayre

We’re SO glad we found the Norfolk Rum stall at the Ely Food, Drink & Craft Fayre! We were drawn to it by the A-board that mentioned our favourite drink – a Dark & Stormy. (I was even wearing my Dark & Stormy hat – a souvenir from a rum-soaked stay in Bermuda.)

The young man behind the counter was really friendly, super-helpful, and very knowledgeable. He suggested we try the Norfolk Dark Spice Rum. It was absolutely, utterly delicious.

This young man was also a master mixologist – he rustled up a PERFECT mini-Dark & Stormy in a matter of seconds. Just a sip, and we were back on the beach.

We came away with a lovely big bottle of Dark Spice. Which, of course we sampled as soon as we got home. It was just as amazing as it had tasted in the sun in front of the Cathedral. We’ll certainly be ordering some more.

Highly, highly recommended.

May 5, 2024
Unprompted review
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Reply from Norfolk Spirit Co.

Many thanks Nigel for your wonderful review...James only helps us out from time to time but we value his enthusiasm and I am sure he will be delighted to learn that he has developed a new skill although I'm not convinced he will know what a mixologist is...a 'dark and stormy' is collectively our go to summer drink and as James will have pointed out our Dark Spice Rum goes extraordinary well with Bundaberg Ginger Beer...and remember to be more then generous with your lime and add plenty of crushed ice...Enloy

Rated 5 out of 5 stars

fast and efficient

fast and efficient, great service

April 30, 2024
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Reply from Norfolk Spirit Co.

Thanks Helen we appreciate your feedback.

Rated 5 out of 5 stars

I visited the stand at Watton food…

I visited the stand at Watton food festival and chatted to some very friendly, very informative men, sampling some spiced Norfolk Rum, delicious for elevensies! I was recommended to enjoy it with ginger beer, lime and ice which I did today in the sunshine. Needless to say I think I have found my go to drink for the summer. Great company and great produce, I look forward to sampling a lot more

May 4, 2024
Unprompted review
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Reply from Norfolk Spirit Co.

Liam thank you for sharing what sounds like a perfect Sunday...our version of a 'Dark and stormy' has become collectively our go to summer drink including my dad and Patrick, who you met at Watton. We have tried various ginger beers but Bundaberg is by far the best partner for our Dark Spice Rum, because it is smooth and less 'gassy' then most of the others we have tried. Tesco's, Mottison's and Sainsbury's stock it, but you have to search a bit to find it. It comes in a 4 bottle pack...and of course don't forget plenty of crushed ice and a generous squeeze of lime...my mouth is watering thinking about it...take care

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service - answered my questions so quickly!!! Will definitely order again

April 26, 2024
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Reply from Norfolk Spirit Co.

Natalie thank you for finding time to write your review...good customer service is an essential part of our philosophy as it is something we too expect when dealing with other companies...we know it is a highly competitive market out there and to succeed you have to go the extra mile otherwise customers will rightly go elsewhere...I hope we at Norfolk Rum will continue to provide you with the service you deserve...take care

Rated 5 out of 5 stars

Norfolk Rum perfect after a big ol’ Norfolk Run!

This spiced rum hits the spot, it tastes glorious and the bottle artwork is beautiful, maybe biased as a meteorologist. Picked some up at Worstead Farmer’s Market and enjoyed much of the bottle with the family the next day celebrating the girls smashing the Norfolk Marathon. Keep up the good work guys!

April 27, 2024
Unprompted review
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Reply from Norfolk Spirit Co.

Janek if you check our web site I think my father posted a picture and story of you and your family...if you would like a copy of the photo please let me know and I'll get one over to you...we at Norfolk Rum congratulate your two girls on smashing the Norfolk Marathon and cannot think of a better way to celebrate their amazing feat then consuming a bottle of Norfolk's finest...I wish you all well and hope you will come visit us again sometime...thanks for your comments...take care

Rated 5 out of 5 stars

Great tasting dark spiced rum and…

Great tasting dark spiced rum and friendly chat about it at Burnham Market farmer's market!

Delicious as a dark and stormy with ginger beer and lime but very smooth to drink neat too!

April 20, 2024
Unprompted review
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Reply from Norfolk Spirit Co.

Hiya Grewy...you met my dad yesterday, ironically when I told him I was going to start a rum business he showed little interest...3 years on we can't keep him off our stands!!! He probably mentioned our rum club but if he didn't by signing up from time to time you will be able to take advantage of our offers...for the record a Dark and Stormy is our go to summer drink...thanks for writing your review and welcome to Norfolk's finest...take care

Rated 5 out of 5 stars

The coconut rum truly something special

The coconut rum was truly something special. Have it on its own chilled with ice for easy drinking. I've not been this impressed by a rum in a very long time.

April 1, 2024
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Reply from Norfolk Spirit Co.

Wow Lisa thank you so much for your amazing review...if you like Pina Colada's then try it with Tropicana Pineapple juice...4 - 1 ratio...its a refreshing version without the heaviness of the Coconut cream...have a lovely weekend...take care

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