Norfolk Spirit Co. Reviews 

472
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight how easy the website is to use, making the entire ordering process completely hassle-free. Buyers also appreciate the exceptionally prompt shipping, noting that packages arrive quickly and in pristine condition. When it comes to the products themselves, people are consistently amazed by the rich flavors and smooth finish of the rum. Reviewers often describe these unique beverages as a delightful treat for the evening or a fantastic present for loved ones. Many individuals express their intention to repurchase, proving that this local business truly delivers on taste and customer satisfaction.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptionally smooth and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that orders arrive very quickly... See more

Quality

People report positive experiences with quality, highlighting exceptional, smooth, and delicious flavors that... See more

Order

Consumers express great satisfaction with the ordering experience, consistently highlighting the website and... See more

Service

Customers had positive experiences with service, frequently highlighting speedy delivery and an efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

REALLY tasty navy-strength rum, shipped in pouches that happen to lend themselves extremely well to refilling my hip flask. I would have never spent this kind of money on a bottle of rum if I hadn't h... See more

Rated 5 out of 5 stars

Simply a great company to order from . Always deliver quickly and the item arrives very well packaged . Attention to details in codes callin go me when I put the wrong post code on the form !... See more

Rated 5 out of 5 stars

I ordered two refill pouches of dark spice rum and a bottle of the cucumber liqueur- they arrived very promptly and beautifully packed. These are the favourites for my wife and me - so there were no... See more

Rated 5 out of 5 stars

Bought item as Christmas gift. Very fast and efficient delivery and when I had a tiny query - one prompt call resolved easily. Love to shop locally and with relatively small businesses. highly reco... See more


Company details

  1. Alcohol Manufacturer

Written by the company

In 2020 we set out to create one of England’s finest native rums, infused with the spirit of Norfolk. It needed to be accessible, smooth and sippable, enough to stir new passions. Norfolk Rum is entirely produced in England, triple-distilled in copper alembics, using only the finest botanicals and pure molasses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

472 reviews

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1-star

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4.9

All reviews

(472)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great rum.

Great rum and speedy delivery.
Also really nice helpful people.
My go to for the future

September 2, 2024
Norfolk Spirit Co. logo

Reply from Norfolk Spirit Co.

Thanks Alan for finding time to write your review...your custom and comments were very much appreciated...take care

Rated 5 out of 5 stars

Nicest Rum in Norfolk

Nicest Rum in Norfolk. Enjoy a tasting with you guys at all the local shows. Nice to top up on coconut and caramel rums today from the Sandringham Show.

September 7, 2024
Unprompted review
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Reply from Norfolk Spirit Co.

You certainly pick two of our most 'go to' liqueurs...thanks for your continued custom...you might be interested to learn that we are currently working on a Banana Liqueur which has gone down very well, with trials we've held...take care

Rated 5 out of 5 stars

I tried the coconut liquor today at…holkham

I tried the coconut liquor today at holkham food and drink festival, I have to say it’s the best drink I have tried for a long time
Susan

September 1, 2024
Unprompted review
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Reply from Norfolk Spirit Co.

Susan many thanks for your positive comments...since launching our coconut liqueur 2 years ago it has become one of our best seller...espcially when the sun comes out!!!...enjoy

Rated 5 out of 5 stars

Superb Handcrafted Rum

Strolling around at Cromer Carnival my friends pointed out that there was a rum stand. Rum is my drink of preference so off we went to find it.
Such lovely, friendly people happy to chat about their rums and hand out samples for all of them - my idea of paradise. The navy rum was favourite and when I go back to Northampton I will be ordering that together with the spiced rum or possibly the honey one.
Love the idea of the mini packs of rums or liqueurs too - great Christmas presents for friends and family.
Truly highly recommended

August 19, 2024
Unprompted review
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Reply from Norfolk Spirit Co.

Wow Susan what a wonderful review...i will pass your comments onto our team as positive feedback really is appreciated both for the service and rums we are offering...many thanks.

Rated 5 out of 5 stars

Fantastic customer service with prompt…

Fantastic customer service with prompt response and super fast delivery. Can’t yet comment on the rum as it is for a present but very happy with service and delivery

July 27, 2024
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Reply from Norfolk Spirit Co.

Lias...many thanks for your positive review...it was greatly appreciated...take care

Rated 5 out of 5 stars

Love the taste of the rum

Love the taste of the rum, coconut and dark spice,
Would recommend

July 26, 2024
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Reply from Norfolk Spirit Co.

Many thanks for your review...I hope we can continue to satify your taste buds...take care

Rated 5 out of 5 stars

Brilliant delivery of my favourite rum.

My delicious spiced rum arrived really quickly after ordering, and what a clever package. It came through the letter box easily, so I needn't have bothered being in for the delivery. Brilliant. thank you

July 18, 2024
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Reply from Norfolk Spirit Co.

Gaynor thank you so much for your brilliant feed-back on our new streamline pouches... which are made from sugar cane and are biodegradable which is very much in keeping with current 'green policy' trends...its good to learn that the delivery went smoothly and as planned...i sincerely hope you continue to enjoy our Dark Spice Rum...take care

Rated 5 out of 5 stars

Great rum!

Prompt delivery, lovely rum as usual and love the pods… great value for money thank you.

July 16, 2024
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Reply from Norfolk Spirit Co.

Many thanks Jon for finding time to write your review...i am delighted that you like our new pods (pouches)...enjoy

Rated 5 out of 5 stars

Delicious

I am a 70 year old lady and have been a rum drinker all my life. The is by far, THE nicest rum I've ever had. Thank you

July 11, 2024
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Reply from Norfolk Spirit Co.

Dianne my dad and you clearly are from the same quality 'stable'...same age and reaction to our rum collection...many thanks for yoir wonderful review...enjoy

Rated 5 out of 5 stars

Popped into Holt for quick visit

Popped into Holt for quick visit, walked round the Sunday fair and bumped into the rum stand, after myself and wife sampled various flavours we returned 20 mins later to purchase the honey and vanilla spiced rum, well pleased. Great flavours and great sales people, will certainly be getting more when we run out. Good luck for later.

July 7, 2024
Unprompted review
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Reply from Norfolk Spirit Co.

Many thanks Andy...your review was so welcome as the H/V rum is a new batch which had a little more honey in it than previously...enjoy

Rated 5 out of 5 stars

Birthday Present…

This was a Birthday Present for my Daughter in Laws 40 Birthday she had tasted it at Suffolk Show and loved it only place I could find it was direct to Company which I ordered and it came in time which was perfect as I ordered it at short notice .

June 26, 2024
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Reply from Norfolk Spirit Co.

So pleased that your Norfolk Rum present for your daughter in law arrived in time for her special birthday...i will send your comments onto our distribution partner, a family concern, who continue to provide us with a first class service...wish your DIL a happy Birthday from us all at Norfolk Rum...take care

Rated 5 out of 5 stars

The best rum i've tried so far!

Called at their stand when we went to Heveningham Hall Country Fayre, BIG MISTAKE!
I'm not usually a Rum drinker, my usual tipple is single malt Whisky, but after trying the dark spiced version I had to get some, so smooth & easy to drink with beautiful flavours.
A short while later we returned to the stall to get my Wife & her friend a bottle of the Coconut liqueur, whilst there I tried the Honey & Vanilla Rum, another BIG MISTAKE.
Apparently one bottle at a time is enough according to my Wife, I was dragged away like a 5yr old, stamping my feet, swinging my arms & muttering to myself.
I will be ordering some soon, just as soon as I find my debit card that she confiscated! 😞
Seriously though the Norfolk Spirit Company are on to a winner with this range & I can't wait to get hold of a bottle of a very special release currently in the pipeline!

June 30, 2024
Unprompted review
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Reply from Norfolk Spirit Co.

Colin wasnt it an amazing fayre set on such a beautiful estate...it was our first time at Heveningham and we will be back...i am so pleased, especially as a whiskey drinker, that you enjoyed our two spice rums as they demonstrate just how delicious rums can be if distilled to the highest possible quality...i am delighted to learn that my father introduced you to our exciting new addition to our collection...it is the first 'aged' rum we have produced, having sat in a oak barrel for 3 years...as soon as the lables are available we will be bottling and it will be ready to go to market...members of our rum club will be notified before it goes on general release...so if you havent done so already might be purdent to sign up immediately...thank you for such an amazing review...take care...PS hope your wife enjoys her coconut liqueur so much so that she gives you your credit card back!!!

Rated 5 out of 5 stars

Totally good experience

Easy to order. Arrived within a few days. Packaging robust and kept bottle safe. Totally good experience.

June 22, 2024
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Reply from Norfolk Spirit Co.

Thanks Annette...we will share your comments with our distribution partners...your position comments are very much appreciated....take care

Rated 5 out of 5 stars

fantastic product

fantastic product, well packaged and swift delivery, excellent all round, I will be back

June 23, 2024
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Reply from Norfolk Spirit Co.

Thanks Ian...your comments are grestly appreciated

Rated 5 out of 5 stars

A delicious range

A vast range, all with their unique flavors, I must say me and my colleagues were impressed with the neat flavorings on offer. Definitely one to consider for fellow rum drinkers!

June 26, 2024
Unprompted review
Norfolk Spirit Co. logo

Reply from Norfolk Spirit Co.

Hiya Rhodri...we are currently working on two fabulous new flavours which will be available later in the year...members of our rum club will be notified before we take them to market so if you havent already, its a good time to sign up...take care

Rated 5 out of 5 stars

OMG…well worth the purchase

OMG…. Whilst visiting The Warwickshire Game and Country Fair we were fortunate enough to trip across this stand and then stagger off, after a wonderful tasting session. Convinced we were only going to treat ourselves to one bottle, we actually left with three. Love to support small businesses and what a wonderful one this is. Great chats, stories and excellent produce. Your old man didn’t do a bad job with his “enticing” us in approach. Thank you.

June 22, 2024
Unprompted review
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Reply from Norfolk Spirit Co.

Hiya Mrs R...my dad told me that he had met some really lovely people at this weekends Warwickshire game show and from your wonderful reveiw I assume, in part, he was refering to you and your family...may I thank you so much for your custom...take care

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