The process with Normandy has become a lot better since they launched the Online quote and bind option. The part that is still lagging is that you can't actually bind, you have to send everything to U... See more
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See what reviewers are saying
I have never had such great response from underwriters in all my 14 years as an agent. They are easy to contact and knowledgeable, will answer any and all questions quickly. The billing dept is also... See more
Frank Primato, the marketing rep/underwriter is world class. Very few company reps seem to want to do their jobs anymore, and Frank is very attentive and always responds. Highly recommend if you wan... See more
Normandy is a great indy agent partner; have been since the days of only WC; now they are offering other lines of commercial insurance. The personal service we get is prompt, professional and friendly... See more
Company details
Written by the company
Normandy Insurance is a commercial carrier & brokerage that provides instant quotes, expert underwriting, and hands-on agent support. Since 2008, we’ve been helping agents across the country grow their book of business—without the hassle.
Contact info
4800 N Federal Hwy, Ste 302A, 33431, Boca Raton, United States
- 866-688-6442
- info@normandyins.com
- normandyins.com
4.5
Excellent
453 reviews
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rebecca McAteer
Rebecca McAteer have been very helpful with a great customer service. Thank you.
October 5, 2023
Great service and honest company
August 31, 2023
Even though you were unable to help
Even though you were unable to help, the underwriter jumped right in to either try and give an immediate response.
July 28, 2023
WE are always treated with the greatest respect.
WE are always treated with the greatest of politeness and professionally. Not one person that we work with has failed to ask how I am and have a great day. Most of all, if they do not know the answers they find someone who can help,
July 25, 2023
Every time I reach Normandy I have very…
Every time I reach Normandy I have very positive interactions with the payment reps they are super helpful and very professional. Dennis is always eager to assist with the audits. Always willing to provide solutions for the audit payments.
July 25, 2023
This company is incredible
This company is incredible. Very responsive, quick with accurate answers, and simple to work with. I highly recommend them.
July 28, 2023
I had great customer with Dennis
I had great customer with Dennis. He was an absolute pleasure to work with and exhibited the kindest customer care!
July 25, 2023
Normandy's Underwriting team is very…
Normandy's Underwriting team is very efficient in getting our business bound and provide a wide variety of services.
June 26, 2023
Love working with this company!!
Love working with this company and the special programs make it even better!!
June 30, 2023
Normandy payments
This month Normandy started charging a processing fee for credit cards. Before that it was one of the advantages of using Normandy.
June 26, 2023
She did a great job.
June 8, 2023
From Underwriters (vito) to our sales…
From Underwriters (vito) to our sales rep everyone has been absolutely wonderful.
June 5, 2023
Excellent!!!
June 5, 2023
My experience was great from how…quick the services was given back to me
My experience was great from how quickly I received information in a timely manner.
May 3, 2023
Helpfulness of the employees
April 28, 2023
Traci was great to work with
Traci was great to work with. She set expectations upfront, worked quickly and effectively between me and the underwriter at the carrier, and got the deal done.
April 4, 2023
Dennis Sanchez understood the problem…
Dennis Sanchez understood the problem of my company, he guided me and offered help, looking for the way forward, very kind
March 28, 2023
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