The process with Normandy has become a lot better since they launched the Online quote and bind option. The part that is still lagging is that you can't actually bind, you have to send everything to U... See more
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See what reviewers are saying
I have never had such great response from underwriters in all my 14 years as an agent. They are easy to contact and knowledgeable, will answer any and all questions quickly. The billing dept is also... See more
Frank Primato, the marketing rep/underwriter is world class. Very few company reps seem to want to do their jobs anymore, and Frank is very attentive and always responds. Highly recommend if you wan... See more
Normandy is a great indy agent partner; have been since the days of only WC; now they are offering other lines of commercial insurance. The personal service we get is prompt, professional and friendly... See more
Company details
Written by the company
Normandy Insurance is a commercial carrier & brokerage that provides instant quotes, expert underwriting, and hands-on agent support. Since 2008, we’ve been helping agents across the country grow their book of business—without the hassle.
Contact info
4800 N Federal Hwy, Ste 302A, 33431, Boca Raton, United States
- 866-688-6442
- info@normandyins.com
- normandyins.com
4.5
Excellent
453 reviews
Replied to 25% of negative reviews
Typically replies within 24 hours
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Binding WC Coverage
The process with Normandy has become a lot better since they launched the Online quote and bind option. The part that is still lagging is that you can't actually bind, you have to send everything to UW once you bind, which is quote different than most carriers we work with. But the UW team is always pretty responsive and friendly, so that helos.
December 29, 2025
Quick responses always
Quick responses always, email or phone we can always get a live person!
November 24, 2025
I've been trying to get a WC quote for…
I've been trying to get a WC quote for over 2 weeks now....seems to be a pretty easy class code but still nothing....
October 23, 2025
Normandy is a great indy agent partner
Normandy is a great indy agent partner; have been since the days of only WC; now they are offering other lines of commercial insurance. The personal service we get is prompt, professional and friendly to say the least- the ppl I deal with from Laura, Shanell, Ryan, Pat, as well as the other UW & service reps- excellent! Proud to be a partner with Normandy Insurance.
October 27, 2025
Workers Comp Issues
Every time I submit a Workers Comp - y'all don't support that class. This has happened multiple times
October 23, 2025
In this world of constant changes and…
In this world of constant changes and harder underwriting - Normany is a breath of fresh air. Thank you for making this transaction easy, it is appreciated
October 23, 2025
After a couple of days
After a couple of days, I was able to get the accounting department to provide me with instructions on how to pay a past-due invoice.
October 22, 2025
Shirley is great to work with.
October 14, 2025
selective company
Hard to place cases. They also don't do single workers comp or workers comp policies. Seem very conservative, doesn't seem like they want new business.
October 11, 2025
The customer service is great and I…
The customer service is great and I always get a timely response from them when I need help!
September 30, 2025
Normandy is always my first choice.
Greta, Kristina and Solveig are great to work with and wonderfully responsive.
Normandy is always our first choice when trying to place coverage.
October 3, 2025
excellent service
October 6, 2025
Underwriters and Field Reps are…
Underwriters and Field Reps are knowledgeable in the market so you can feel confident coverage is being placed properly, they are experienced backed, offer quick turn around quote time, and give detailed explanation if cannot offer terms.
October 3, 2025
Great and helpful underwriter
Great and helpful underwriter. She is so easy to work with.
July 25, 2025
I did not hear back on a WC submission…
I did not hear back on a WC submission sent for Twisted Tree Services.
June 25, 2025
Reply from Normandy Insurance
Thank you for reaching out. Unfortunately, we have no record of receiving this submission from you. Please send it to applications@normandyins.com for review.
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