The process with Normandy has become a lot better since they launched the Online quote and bind option. The part that is still lagging is that you can't actually bind, you have to send everything to U... See more
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See what reviewers are saying
I have never had such great response from underwriters in all my 14 years as an agent. They are easy to contact and knowledgeable, will answer any and all questions quickly. The billing dept is also... See more
Frank Primato, the marketing rep/underwriter is world class. Very few company reps seem to want to do their jobs anymore, and Frank is very attentive and always responds. Highly recommend if you wan... See more
Normandy is a great indy agent partner; have been since the days of only WC; now they are offering other lines of commercial insurance. The personal service we get is prompt, professional and friendly... See more
Company details
Written by the company
Normandy Insurance is a commercial carrier & brokerage that provides instant quotes, expert underwriting, and hands-on agent support. Since 2008, we’ve been helping agents across the country grow their book of business—without the hassle.
Contact info
4800 N Federal Hwy, Ste 302A, 33431, Boca Raton, United States
- 866-688-6442
- info@normandyins.com
- normandyins.com
Replied to 25% of negative reviews
Typically replies within 24 hours
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The website is very easy to use
Great Service
Great Team!
The team was very helpful in finding me a reasonable coverage for my hard to place risk and the binding experience was very smooth.
The agent portal is the worst
The agent portal is the clunkiest, most unfriendly site I've visited in years. Can't get anything done on it. I always have to call in to get what I need.

Reply from Normandy Insurance
OUTSTANDING communications and…
OUTSTANDING communications and immediate assistance. Superb staff there, pleasure to do business with them.
Wish buying insurance was always this easy.
Normandy Insurance Company made buying insurance enjoyable and easy from start to finish.
they have always respond on time and…
they have always respond on time and very helpful
Quoting and Binding
The quoting process was very detailed and thorough, and the binding process is super quick! It's nice getting bind confirmation/policy confirmation within the same day.
Easy to submit and bind coverage
quick quote from Vito
FAST AND RELIABLE SERVICE
NORMANDY has alWAYS offered superlative…
NORMANDY has alWAYS offered superlative asap service to us. I RECOMMEND THEM HIGHLY.
excellent thannnnnnk you.
Exceptional Customer Service
Excellent customer service. Went above and beyond to help our agency.
Easy of obtaining a quote.
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