Norsegarde Reviews 158

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers had a great experience with this company. Customers are consistently satisfied with the products, often describing them as beautiful, well-made, and of good quality, with many appreciating the intricate details and unique designs. The customer service is frequently highlighted as exceptional, with people praising the quick responses and professional assistance in resolving issues. Many also report fast delivery, with items arriving promptly and well-packaged. However, some customers experienced issues with product quality, noting items that broke quickly, had sharp edges, or appeared cheap. There were also occasional concerns about delivery times, with some orders taking longer than expected or being shipped from unexpected locations like China.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design, with many expressing extreme happiness... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising fast shipping and... See more

Order

Customers consistently note ambiguous experiences with order, with many praising the ease of ordering, prompt... See more

Customer service

Reviewers mention positive feedback about customer service, with many describing it as exceptional, very... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Customer service was great at resolving an incorrect item being sent and replaced it free of charge. Lovely products and decent quality, only a star less as the jewellery arrives in a nice custom bag... See more

Rated 4 out of 5 stars

I am very appreciative of the crucifix figure, it is a very fine piece. The leather chain is also fine. However, two days after I had received the necklace I was wearing it and it broke. I went to a j... See more

Rated 4 out of 5 stars

I love the item. The pendant is bigger than I expected, but that is not a problem. I ordered a separate leather cord as it wasn't clear that it came with its own chain, but now I have a choice. All in... See more

Rated 4 out of 5 stars

I am overall satisfied with the bracelet. The delivery was fast. The only thing that prevents me from putting 5 stars is the fact that feathers on ravens’ heads were too sharp and I cut myself with t... See more



Contact info

4.0

Great

TrustScore 4 out of 5

158 reviews

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Replied to 46% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Norsegarde

Delivery took 21 days to Czech Republic, the package was fine, received the product I ordered. 100% satisfaction

October 29, 2020
Unprompted review
Rated 5 out of 5 stars

Good quality, good costumer service

Got in contact with Alex after the order was send but the tracking code didn't seem to be working. Turns out the order was being send on my way and it was just the tracking website that seemed to have a problem with my code. Order took about 20 days to arrive but with free worldwide shipping that's really not something I can complain about. Product quality was great and their sterling silver product come in a nice little wooden box with a little pouch.

January 23, 2020
Unprompted review
Show reviews in all languages. (158 reviews)

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