Norstat Reviews 3,442

OK, so Panelbase is good, the only issue is that I have found the surveys take a lot of information and then you are screened out at the end, so basically they are getting the information without payment, there are some very good survey sites out there and this comes near the top and the best bit is they pay cash and not vouchers and payments are very fast, if there wasn't the screening out issue it would have been 5 stars from me.

This is just another survey site that barely ever gives you surveys that you can actually complete. They either offer a measly reward like £0.50 for 30 mins or just immediately say you're not eligible. Even if you do the surveys as soon as they're offered, you still we be told that you don't meet the requirements. Also, many times I spent 5-7 minutes answering questions only to then get screened out. It is ridiculous to make people spend such a long time only for them to get rejected. Only good thing is that you can take your money out as cash instead of a gift card etc.

Joined panelbase a couple of weeks ago. They send quite a few surveys and the rates they pay are decent. I got my first product review today so looking forward to receiving that. So far so good, if it continues like this then its worth doing. And the surveys are enjoyable too.

Received the £3 joining 'reward' in my account which was the only good thing about this so far but since then, nothing. I've been screened out of virtually all available surveys and still not received credit from last week on one I managed to qualify for.

Very quick payment when amount reached. Just wish there was more Surveys’s on mobile as I very rarely use laptop. Great company to deal with

Good experience considering difficult times payments received by post in reasonable time frame. Post was signed for, contents as expected. No problems

I HAVE BEEN WITH PANELBASE FOR SOME TIME,IN MY OPINION A GREAT SITE, HIGHLY RECOMMENDED, NEVER HAD A PROBLEM.

Great survey site,get screened out of surveys a few times,and let's face it what survey sites don't screen you out. Always pay quickly and plenty of interesting surveys. My fav on Panelbase is Focus Project which you have to use your webcam to view some adverts or just browse certain sites like Youtube or Ebay and you could be paid from £2.50 to £7.50 depending on how long you use browse.Very handy.

As survey sites go, Panelbase is a better option than many. It offers money rewards and not the daft points system of others, and there are regular surveys to try albeit that you'll only get to complete about 20-30% of them as you'll naturally be unsuitable to many.

The problems I have had, hence the 3 star review, lie in the customer service department and their absolutely consistent failure to resolve a single issue raised.

I have had several problems with surveys failing, in more than one case right near the end after being on it for 20+ minutes. They then pay nothing despite it being out of my control and them even conceding it being a problem at their end.

Every time, without fail, I hear from various customer service people saying how the issue is passed to a 'Project Manager' and that they will be in touch.

It is, in some cases, several weeks since I was told that. I have not once had any contact from a 'Project Manager' so not a single issue has ever been resolved. I put 'Project Manager' in inverted commas because I no longer believe such positions/people exist at Panelbase. It's a title given to what I'd call 'a fob-off'.

It's such a shame they treat their survey takers with such neglect.

If you're into surveys, give Panelbase a go but don't expect any help from them on anything.

Highly recommended site. Very professional. The surveys are appealing and enjoyables. The rewards arriving quickly. The team from Panelbase runs like clockwork.

Great site with easy to complete and interesting surveys. Also the reward vouchers are sent quickly.

Great survey site. Plenty of surveys received and rewards processed quickly and efficiently. One of the best survey sites around.

Frequent surveys not all suited but a lot are to you, adds up reasonably quickly and payment quick. I just had love to shop vouchers just in time for christmas!

REALLY GOOD SURVEY SITE HIGHLY RECOMEND GOOD PAYOUT

Good survey site. Yes there are plenty of screen outs, but I'm used to that on survey panels. Withdrawal process cannot be faulted. Customer service has been excellent when I have had a few issues.

I used to like Panelbase, but they've gone downhill lately. My main problem is that they have started to pay less than before - about £4 per hour, which is less than an apprentice gets, and less than half the minimum £8.72 for over 25s. But even this varies because many surveys take longer than advertised if you're to do them properly. The focus group discussions are too rare to balance this out and many of their clients don't contact you even if you qualify. Compare this with PopulusLive who pay £1 per 5 minutes! Panelbase also screens you out a lot and don't provide any compensation for the time you spend filling in questions until then - in comparison, PanelOpinion give you 5p, Swagbucks 1SB (not much, but it's something) - that they include you in a draw will never mean anything for most. They also have a fairly high minimum withdrawal limit of £10 and take about a week or more to pay (compared with Prolific, which is an instant PayPal transfer of min. £5). Their website looks like it's from 20 years ago and badly needs a facelift. Their support service is decent and usually on the side of the user, but that is not much given the above. Avoid unless you are desperate or have mountains of free time and patience.

One of the best survey sites that I have subscribed to although I do seem to get screened out on many occasions without knowing why.being given a reason would be polite. However genaeral overall experience is very good

I searched for jobs through Google and I saw an advert for working from home, no experience needed and £14 - £19 per hour.
Haha, £1.35 for 30 min survey is like £2.70 an hour.
The time to complete a survey is always longer and this is only if they do not screen you out.
I spent, I don't know, 2 hours entering all the details about anything in my life. I doubt it I got anything for all that time.
May be their excuse would be that the advertised £14 - £19 an hour was not their idea but that does not help anyone that does these surveys.