excellent experience.We visited the showroom and were impressed by he freindly informative staff. They gave the price timescales for delivery and installation The fitters were very pleasant and profes... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
North East Bifolds installed 3 large aluminum door sets over three floors professionally, to high standards. They arrived on time, were friendly with good humour, and completed the work effici... See more
Company replied
North East Bifolds helped us transform our last project with superb 6 meter bifolds. Great quality, price and customer service . Would highly recommend Tony, Chris & Team .. Paul Barrow
Company replied
We are so pleased with our new bifold doors. They look great, are strong, secure and of exceptional quality. After fitting we noticed some slight damage to the inside of one of the panes of glas... See more
Company replied
Company details
Written by the company
Aluminium Manufacturers of Bifold / Sliding doors, Windows, Entrance doors, Garage Doors, Roof Lanterns, Residential internal doors
Contact info
North Crescent, SR7 8RD, Seaham, United Kingdom
- 0191 5813987
- sales@northeastbifolds.co.uk
- northeastbifolds.co.uk
4.8
Excellent
154 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and competitive
Great service and competitive. Chris and the team responded to questions and any snagging and delivered a 1st class job.
April 23, 2025
Reply from North East Bifolds Ltd
Hi Wayne,
Thank you for reviewing us and rating us 5 stars.
Really pleased to hear your comments. Much appreciated.
I always use north east big folds satisfied customer as…
I always use north east big folds as they are competitive price wise while product and service are first class
April 2, 2025
Reply from North East Bifolds Ltd
Hi Gary,
Thanks for the 5 star rating and review! Appreciate your repeat custom.
Price was great and whole ordering…
Price was great and whole ordering experience was very easy. Installation by North East Bifolds also looks perfect.
Thanks!
April 2, 2025
Reply from North East Bifolds Ltd
Hi Steven,
Thanks for your comments. Pleased to hear you had a great experience with us.
Reply from North East Bifolds Ltd
Hi Graeme,
Thank you for the 5 star review.
Much appreciated.
Reply from North East Bifolds Ltd
Hi Thomas
Thank you very much for your review and 5 star rating!
Great service from start to finish
Great service from start to finish. Phil was extremely patient and helpful when we visited the showroom. We are absolutely delighted with our new doors and windows they have transformed our home!
March 19, 2025
Reply from North East Bifolds Ltd
Hi Anne,
Thank you for your lovely review. We are pleased to hear you
are delighted with your doors and windows.
Phil really appreciates your kind comments!
Many Thanks
Reply from North East Bifolds Ltd
Hi Gary,
Thanks very much for taking the time to leave a review.
Appreciate your comments!
We have used North East Bifolds since…
We have used North East Bifolds since they started up and would not go anywhere else!
They are really helpful and the product is brilliant.
March 4, 2025
Unprompted review
Reply from North East Bifolds Ltd
Hi,
Thanks for the great review!
We really appreciate it and look forward to working
with you again on your next project.
First class service from start to…
First class service from start to finish.
Speed of response and professionalism from the team was amazing, and the quality of the windows and doors is second to none.
March 5, 2025
Unprompted review
Reply from North East Bifolds Ltd
Hi,
Thank you for sharing your feedback and rating us 5 stars.
We are really pleased you are happy with our service and your
products!
Superb front to end service from Chris…
Superb front to end service from Chris Tony and the team at North East Bifolds. Fantastic products from a fantastic company. Highly recommend
5 🌟
February 5, 2025
Unprompted review
Reply from North East Bifolds Ltd
Hi Martin,
Thank you for your lovely comments. Your positive feedback and
recommendation is really appreciated! Thanks for the 5 Stars too.
Very helpful service
Very helpful service every time. Super fast turnaround and always a great product. I wouldn’t go anywhere else for my aluminum doors and windows.
March 5, 2025
Unprompted review
Reply from North East Bifolds Ltd
Hi Mark,
Thank you for your 5 star feedback.
We look forward to working with you again on your
next project!
The 2 men that fitted the windows went…
The 2 men that fitted the windows went beyond what they needed to do and were very friendly .
February 25, 2025
Reply from North East Bifolds Ltd
Hi Simon,
Thank you for taking the time to review us.
We are pleased to hear of your positive experience and will
relay your comments back to Paul and Eric who worked on
your project. Many thanks!
Very helpful and hassle free service.
February 20, 2025
Reply from North East Bifolds Ltd
Hi Brad,
Thank you very much for the review and sharing
your experience with us.
It is really appreciated.
Outstanding
First class manufacturer - and best of all, local.
Quotation was not only quick and easy, but very reasonable. After going to the showroom to look at the options, the team came out to measure up accurately.
Emails and queries were responded to immediately, nothing was too much trouble. On the day of fitting the team arrived slightly earlier than the appointed time, and the doors installed quickly and efficiently. After fitting I emailed to ask whether another handle could be fitted - they came later that morning to fit one. All in all, an outstanding team and excellent customer relations.
February 20, 2025
Reply from North East Bifolds Ltd
Hi Barbara,
Thank you very much for this amazing review.
You have been a pleasure to work with and we are really
pleased you are happy with your bifold door and our service!
I will share your kind comments with the rest of the team.
Reply from North East Bifolds Ltd
Hi Martin,
Thanks for the review, and giving us a rating of 5 stars!
Much appreciated.
Reply from North East Bifolds Ltd
Hi,
Thank you very much for taking them time to leave
a review, and rate us 5 stars!
A Great Company & Great Products
Always have a great experience. Very efficient and reliable company and will continue to use and 100% would recommend
February 3, 2025
Reply from North East Bifolds Ltd
Hi Alan,
Thank you for leaving this review, and your
repeat custom. We really appreciate it!
This company is extremely helpful
This company is extremely helpful, courteous and professional.
They are proficient and really quick to help out when a repair was needed to another companies work.
February 3, 2025
Reply from North East Bifolds Ltd
Hi Gillian,
Thank you for taking the time to leave a review.
We are happy to help..
Appreciate the 5 star rating, thanks again.
A nice tidy job
A nice tidy job. Fitters had high attention to detail and all looks in great order.
January 14, 2025
Reply from North East Bifolds Ltd
Hi Peter,
Thank you for the review and rating us 5 stars!
Much appreciated.
Reply from North East Bifolds Ltd
Hi Mark,
Thank you very much for your review.
We really appreciate the 5 star rating!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.