I have ordered 5 pair of the joggers including the cargo trousers and I couldn't be happier with the fit and style. I had a small problem with 2 pair of trousers which the company took care of for me... See more
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Absolutely fantastic service from start to finish from Jules & her team!! So happy with the quality of our new branded clothing 👏
Garms are super comfy, and although one item was mistakenly the wrong size, the gents at northern garms had responded to my inquiry email within the hour. Less then 24hrs later, proper size item w... See more
Company replied
i paid for block hoody that look amazing after washing on its own on right temp i dried it hanging in airing room then putting the top on the name of the company peeeling off be carful bying from th... See more
Company replied
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Replied to 81% of negative reviews
Typically replies within 48 hours
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This is my first experience with this company
This is my first experience with this company and the carriers were very slow to up date their site. Customer services came back to me very quickly and my hoodie actually arrived within four days. The hoodie is lovely and soft and very warm. Love it.
Brilliant..
Brilliant service.. Cargos are the best I have ever bought. They are so good I have thrown all my current pairs out and ordered about 10 pairs in mixed colours and other bits. They are really smart and comfortable. I would love to see this brand do really well because from what I have experienced and worn so far they deserve it. This isnt some crappy AI generated review, try a pair and you will see for yourself.
Sent me the wrong colour then would…
Sent me the wrong colour then would only offer a promo code off a new order despite accepting they sent the wrong colour
UPDATE: Reply below is simply FALSE - their voucher offer for a mistake they made is not legal and I'll be sending all items back and reclaiming via my bank.
Simply not legal practice to think sending the absolute wrong item it's ok to offer future discount. But more the ATTITUDE is the problem to stop future custom, and fabric quality.

Reply from Northern Garms
Amazing quality and worth the price. They last forever!!!
I have bought 2 hoodys from northern garms. I bought both roughly about 4 yrs ago and they are still fully intact, even after a thousand washes. They are both comfy, but the one is a sherpa and is MY ABSOLUTE FAVORITE. I just gor a white sherpa and I cannot wait to get it.

Reply from Northern Garms
Perfect fit
I like the fit of the cargos and trousers. They're tapered just how I want the fitting to be. Combine with an oversized T shirt, and it's good to go. Top notch style and designs come along and sometimes I got to force my other hand not to tap 'PAY NOW'.

Reply from Northern Garms
Labels peeled of after first wear…
Labels peeled of after first wear before washing wasn't offered any compensation for the defect.

Reply from Northern Garms
Top Company
I loved the garms and the pricing was super reasonable especially with offers etc. The thick hoodies are the warmest I’ve ever found. I use them to keep warm at my desk, among other things. Super cool company, totally professional dealing with the wrong item getting sent out etc. T-shirts look great, will be getting some too. Everything is presented fantastically on the website. Highly recommend!
Easy website to use and fast shipping.
Easy website to use and fast shipping.
Bought shorts on this shop. Quality and fit is bang on. 100% recommend buying from NG 👌👌
Refunds are rubbish
Refunds are rubbish. You get store credit instead of your money back scam artists

Reply from Northern Garms
Worst experience ever
No words can describe the dissatisfaction, unprofessional and substandard Customer service & product I received poor material worn 5 times a ripped promised packaging to return it that never came I emailed again received the exact same email promising packaging, I’ve requested a refund and now my emails are being ignored… DO NOT BUY

Reply from Northern Garms
Probably the best service I’ve ever…
Probably the best service I’ve ever received, efficient personable and prompt!
Bigger companies should take a leaf out of their book
Quality product and fit great
Well done !

Reply from Northern Garms
Premium clothing
Premium clothing , always in trend , prefect fitting .
Any queries answered in a timely manner
Great Brand !

Reply from Northern Garms
Sherpa hoodie is incredible
Sherpa hoodie is incredible, so comfy. It’s a must buy!
Hidden gem in men’s clothing
You know when you buy something online and it turns up looking nothing like the pictures?
Yeah.. not the case with Northern Garms. The fit is absolutely spot on. The cargos are hands down the best I’ve come across, and the sherpas are next level quality. I used to be all about Reiss (with the odd piece elsewhere), but honestly, this has completely changed the game for me.
Genuinely impressed.

Reply from Northern Garms
Garms are super comfy
Garms are super comfy, and although one item was mistakenly the wrong size, the gents at northern garms had responded to my inquiry email within the hour.
Less then 24hrs later, proper size item was on its way.
People can easily make mistakes, and they showed true chivalry in makin things right.
Will be a returning customer, cheers fellas

Reply from Northern Garms
Non-Existent Customer Service
Unfortunately I’m having to leave this review as I am getting absolutely zero response from this company via email or instant message. A pair of trousers that I ordered incurred a frayed hole after only one wear, evidently down to a defective product - was more than happy to discuss a simple way to resolve the issue, however the lack of response has been appalling. As a customer who has spent thousands with this company, the lack of customer service is genuinely shocking.

Reply from Northern Garms
Sizing is way too small
Absolutely shocking, ordered cargos in xxl and the sizing is way off they are far too small, they don't offer refunds either so will be going straight in the bin, what a waste of money.

Reply from Northern Garms
Great products
Great cargos, great cut. They fit where this style of cargo should, just like the ones show on the models on the app. T-shirt ordered great too. Excellent customer service. App installed. Already got more in my basket 👍

Reply from Northern Garms
Sown Cargo Joggers
Sown Cargo Joggers - Great Item - Great Price - Excellent service with fast delivery.
Item fits perfectly and comfortable to wear.
Thanks NG

Reply from Northern Garms
Pretty Average
Pretty average I'd say. I've been trying out all sorts of different brands lately - Legend London, Bee Inspired, Blakely, Northern Garms, Tailored Athlete, Adidas, Nike etc & I've bought cargos from most of them.
Regarding my cargos from Northern Garms (Jacob Cargo Trouser), while they look ok, the quality isn't comparable to the others. The zips JUST DON'T WORK. They're too stiff & yet flimsy. Mine has literally ripped in half (I'd share the photo proof if I could).
On the same order, I bought a hoodie which was originally £50 - It was on offer for half price & I think the half price should've been the RRP.
Quality is ok at best.

Reply from Northern Garms
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