Northern Garms Reviews 

623
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I have ordered 5 pair of the joggers including the cargo trousers and I couldn't be happier with the fit and style. I had a small problem with 2 pair of trousers which the company took care of for me... See more

Rated 5 out of 5 stars

Absolutely fantastic service from start to finish from Jules & her team!! So happy with the quality of our new branded clothing 👏

Rated 4 out of 5 stars

Garms are super comfy, and although one item was mistakenly the wrong size, the gents at northern garms had responded to my inquiry email within the hour. Less then 24hrs later, proper size item w... See more

Company replied

Rated 1 out of 5 stars

i paid for block hoody that look amazing after washing on its own on right temp i dried it hanging in airing room then putting the top on the name of the company peeeling off be carful bying from th... See more

Company replied

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3.9

Great

TrustScore 4 out of 5

623 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 48 hours

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3.9

All reviews

(623)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

High quality stylish goods as…

High quality stylish goods at reasonable prices. Excellent customer service who respond quickly. Overall fantastic value!

Buy with confidence.

March 3, 2025
Unprompted review
Northern Garms logo

Reply from Northern Garms

Hi Ben

Thank you so much for feedback and taking the time.

We appreciate it, Enjoy your new items

Rated 5 out of 5 stars

Great gear this and a great brand

Great gear this and a great brand. I have bought quite a bit in a short timescale and i will continue to do so. Carry on the good work!

February 21, 2025
Unprompted review
Northern Garms logo

Reply from Northern Garms

Hi Daniel

Appreciate the feedback

We do offer premium delivery which is 1-2 working days so if your ever in a hurry this is the option for you.

Enjoy your new items

Rated 5 out of 5 stars

I accidentally checked out the wrong…

I accidentally checked out the wrong size, Gavin at Customer service team sorted it out for me super quickly with no fuss, awesome service 👍

February 22, 2025
Unprompted review
Northern Garms logo

Reply from Northern Garms

Hi Amy

Always happy to help, If you ever need anything we are always here.

I hope you loved your new item

Rated 5 out of 5 stars

Excellent quality

Excellent quality! Super quick delivery, perfect!

February 5, 2025
Unprompted review
Northern Garms logo

Reply from Northern Garms

HI AJH

Thank you so much for your feedback

We offer a premium delivery option to make sure this gets to you super quick.

Im glad you love your item, Hope to see you again soon.

Rated 5 out of 5 stars

First class company

First class company

January 31, 2025
Unprompted review
Northern Garms logo

Reply from Northern Garms

Thank you so much for taking the time to leave us a review Frank

Appreciate it, Enjoy your new item

Rated 5 out of 5 stars

Top notch quality clothing excellent…

Top notch quality clothing excellent value and great customer service 10/10 first class all round

January 31, 2025
Unprompted review
Northern Garms logo

Reply from Northern Garms

Thank you so much for your feedback

We strive to give the best possible service to our customers.

Enjoy your new items

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, quality is what they say best, very comfortable and soo cozy

February 13, 2025
Unprompted review
Northern Garms logo

Reply from Northern Garms

Hi Haashim

Thank you so much for your feedback

I am so glad you love your item, We offer the premium delivery option so you can get your item even quicker

Rated 5 out of 5 stars

Very friendly and helpful customer…

Very friendly and helpful customer service when i was sent an incorrect pair, couldn't be any better!

February 17, 2025
Unprompted review
Northern Garms logo

Reply from Northern Garms

Hi Monty

We are always here to help where we can, Even when things do go wrong.

But appreciate your 5 star review.

Rated 5 out of 5 stars

Excellent high end quality.

I don’t get any of the bad reviews, the clothing is spot on, the material quality very high end, the sizing is exact, I usually wear a Nike xxl and ordered NG xxl and the fit was perfection, exactly how I wanted it, they sit nice without a baggy feel. My first order was the Sherpa hoody and 2 sweatshirts, I could stock my whole wardrobe with NG clothing, get your first order in and you’ll be back ordering again and again.

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Brand/Favourite Find in Years…

Thanks so much for great service and for the fab hoodie received yesterday. It was bought for my husband who now thinks he’s super trendy (probably older than your usual demographic but he is cool for his age!). I stumbled across you following an internet search and I’m so pleased I did. As proud Northerners, wearing your clothes with the brilliant branding is the best.

I've placed 3 orders this week and I know they are just the first of many.

Superb service, fantastic products and value.

THANK YOU

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

perfect fit cargos

I literally wear shorts everywhere and these are the first trousers I've bought in years, they fit absolutely fantastic, really slimming in the leg, great length nice material, I will def be buying some other pairs 😊 love them, would definitely recommend

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

Genuine return customer, cracking company

I can’t understand the few bad reviews to be honest, the hoodies are cosy, a cracking fit and very nice quality IMO. recently moved on to the joggers and cargo pants (which fit perfectly, hard to find these days) every order is received within a few days and any queries are answered on the day by amazing customer service (think it was gavin who was very responsive with a return) anyway, I’ll always be back to this place, quality, 👌🏼 p.s to all other companies…. This is how to run a business 💪🏻

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

Good Product, Good Experience

Bought a lovely pair of joggers from this company, they didn't quite fit me but lovely material, looked great. I had to send them back but I'll be ordering a larger size pending availability. Refund notice was swift, comms good. Nothing but good things.

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

Best brand

Been buying northern garms joggers for years, nice colours and designs and very comfortable. I prefer the lighter coloured joggers great for exercising and when your on the go been buying these in place or usually sports brands and the products last. Recently purchased Sherpas - nice wear in the colder weather and look and feel great.

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Their garments are lovely.
I also recently had a problem with my return and my husband had thrown away the posting receipt. This didn't matter to Gavin he went out of his way to locate this and sent replacements very quickly. Excellent customer service.

January 28, 2025
Unprompted review
Rated 2 out of 5 stars

Very poor quality of manufacturing

I brought two items from this company. Both Sherpa hoody’s, both ripped within wearing them 3 to 4 times. The quality of the manufacturing is really poor.

January 27, 2025
Unprompted review
Northern Garms logo

Reply from Northern Garms

Hi Andrew

Thank you for your 2 star review.

We have offered a credit for the issue with your sherpa due to the timeframe since purchasing.

We are always here to help our customers and a credit was issued as a good will gesture.

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