I have ordered 5 pair of the joggers including the cargo trousers and I couldn't be happier with the fit and style. I had a small problem with 2 pair of trousers which the company took care of for me... See more
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Absolutely fantastic service from start to finish from Jules & her team!! So happy with the quality of our new branded clothing 👏
Garms are super comfy, and although one item was mistakenly the wrong size, the gents at northern garms had responded to my inquiry email within the hour. Less then 24hrs later, proper size item w... See more
Company replied
i paid for block hoody that look amazing after washing on its own on right temp i dried it hanging in airing room then putting the top on the name of the company peeeling off be carful bying from th... See more
Company replied
3.9
Great
623 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 48 hours
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Placed an order in error
Placed an order in error. It was cancelled in minutes after I contacted them immediately. Waited over a week for the refund and was only partially refunded. Contacted them and apparently they don't refund the bank transfer cost.
October 20, 2024
Unprompted review
Reply from Northern Garms
Hi Darren
Thank you so much for your feedback.
Since this review we have completed a full refund. The system actually processed the refund minus any fees incurred due to the error on ordering but this has now been rectified.
Awful scamming company
Awful scamming company, I have watched my boss fight with this company for days getting no where.
They are refusing to refund for his items and also sent DPD round to his house in a aggressive manner.
I have never seen a company act like this before and does not seem legal the way they acting.
Please paying customer avoid this company
October 17, 2024
Unprompted review
Reply from Northern Garms
This is not a genuine review as stated in the message "I Watched My Boss"
Definitely happy with my purchase.
Definitely happy with my purchase.. Delivery, was timely...Fit and feel is comfortable, warm being 6'5 and 185 lbs. XL was a great fit in arms and length in overall fit. If you are considering this for a holiday gift maybe DONT HESITATE ! .... A perfect gift for any outdoors man or great just to be cozy and comfortable around the house... Highly recommend 👌🏾
October 5, 2024
Unprompted review
Reply from Northern Garms
Hi Kevin,
Thank you for your review and your custom.
Great to see you're pleased with your purchase.
We hope to see you again soon!
Hannah
Great customer service
Great customer service
Dealt with my return with perfection
Also good quality cargo
Very impressed!!
Thanks
October 7, 2024
Unprompted review
Reply from Northern Garms
Hi Haroon,
Thank you for your review. We're so pleased you had a great experience with us and we ticked all the right boxes.
Thank you for your custom and we hope to see you again soon.
Thanks,
Hannah
Don’t usually by from Facebook but…
Don’t usually by from Facebook but really liked look. Got an ice colour hoodie. Most comfortable clothing I ever bought. Never take it off at home. Good fit and v good quality. I will get another in cream.
September 20, 2024
Unprompted review
Reply from Northern Garms
Hi Simon,
Thank you for your review and your custom.
Its great to see you happy with your order.
We hope to see you again soon!
Hannah
Cancelled my order because of my…
Cancelled my order because of my previous review. Awful company
October 6, 2024
Unprompted review
Just received my 1st order and am…
Just received my 1st order and am extremely impressed with the quality and customer service from company I had an issue with delivery caused by myself that was quickly and efficiently sorted will definitely be ordering again and would highly recommend
September 26, 2024
Unprompted review
Reply from Northern Garms
Hi Alan,
Thank you for your great review. I'm glad we got the issue sorted for you.
Thank you for your custom and we hope to see you again soon!
Hannah
I ordered a Sherpa hoody for my hubby…
I ordered a Sherpa hoody for my hubby yesterday, paid for express delivery, was delivered today by DPD. Hoody is lovely, looks really nice, fits perfect and is good quality. Will definitely order again
September 25, 2024
Unprompted review
Reply from Northern Garms
Hi Steff,
Thank you for your great review. Great to see you are both happy with your Hubby's new sherpa!
Thank you for your custom and we hope to see you again soon!
Hannah
Delivery issue
I recently purchased an item which was lost at the courier I contacted Northern garms about this and they have swiftly dealt with the issue and sent a replacement the contact and customer service was absolutely fantastic when dealing with this matter
August 21, 2024
Unprompted review
Reply from Northern Garms
Hi Christian,
Thank you for your feedback. I'm glad the hiccup was resolved for you.
Thank you for your custom and we hope to see you again soon!
Hannah
Very happy with every single order
Very happy with every single order. Perfect fit and very comfortable. Highly recommended.
August 5, 2024
Unprompted review
Reply from Northern Garms
Hi Lukasz,
Thank you for your review.
We're so pleased you are happy with your orders.
Thank you for your custom and we hope to see you again soon,
Hannah
Don’t offer a refund on discounted or…
Don’t offer a refund on discounted or sale items, so you have to basically aim and shoot and hope their size fits , they offer a store credit instead of which is useless as their clothes are tight fitting not regular fit as per description , I ordered their biggest size joggers and couldn’t get past my calves as a moderately muscular guy , so now I’ve just wasted £26 with a store credit which can’t be used as their clothes can’t fit me
August 28, 2024
Unprompted review
Great Garments quality and 🥲 they fit…
Great Garments quality and 👌🥰 they fit really well - I’m a small and I often find that the small sizes are often too big for me from other companies 😊👍
I love the designs of the cargo and bottoms and have purchased over 5 of the cargo and track trouser's.
I highly recommend Northern Garms products.
Great customer service with two out of stock garments quickly and promptly resolved, Well done 👍
Keep up the good work and Ill be back for more - very happy customer 😊😊😊😊
August 13, 2024
Unprompted review
Reply from Northern Garms
Hi Udesh,
Thank you for your great review!
Its great to see you happy with your orders and the experience you have had with us.
Thank you for your custom and we hope to see you again soon!
Hannah
Great brand great quality
Great brand great quality, I have many different items now 7 joggers 1 cargo 2 Sherpa and will be many more adding to my collection, if you haven’t bought anything yet then don’t hesitate I’m a medium and very fussy when comes to clothing and fit but none of the items have ever failed to fit perfectly, the wash quality is perfect and haven’t faded which we are all worried about but honestly can’t be more happy with all my items.
August 12, 2024
Unprompted review
Reply from Northern Garms
Hi Michael,
Thank you for your review and your custom!
Great to see you building yourself a collection!
We hope to see you again soon!
Enjoy!
Hannah
Great Product
The product i purchased was great quality and fitted fantastic, superb value for money. Great Company
July 16, 2024
Unprompted review
Reply from Northern Garms
Hi David,
Thank you for your great review!
Its good to see the experience you had with us was a positive one!
Thank you for your custom and we hope to see you again soon!
Hannah
Very stylish and comfy
I bought 3 different cargo pants. All were true to size and the fit is great. The material is very flexible so it won't restrict your movement. Customer service was also friendly and quick to reply to my emails.
August 8, 2024
Unprompted review
Reply from Northern Garms
Hi Kay,
Great to see we ticked all the right boxes for you, and you are happy with your orders!
Thank you for your custom and we hope to see you again soon!
Hannah
Absolute quality sizing has been…
Absolute quality sizing has been perfect even went for the mystery packages and got another 2 pair of cargo pants which was a total bargain , got 3 hoodies on the way so looking forward to them arriving
August 3, 2024
Unprompted review
Reply from Northern Garms
Hi Martin,
Thank you for your review and your custom!
Its great to see you have had great shopping experiences with us and we look forward to seeing you again soon!
Hannah
Absolutely addicted to this website
Absolutely addicted to this website, loving the Cargos,Hoodies and Joggers. Don’t know how many times I’ve ordered but it’s been a lot.. Definitely recommend Northerns Garms
Great quality, awesome prices and prompt delivery and to mention great customer service
July 25, 2024
Unprompted review
Reply from Northern Garms
Hi Hugh,
Thank you for your feedback and your custom!
Great to see we ticked all of the right boxes for you.
We hope to see you again soon!
Hannah
I have bought 2 pairs of cargo shorts &…
I have bought 2 pairs of cargo shorts & they are simply amazing great colour great size would recommend 100&
July 13, 2024
Unprompted review
Reply from Northern Garms
Hi Alan,
Thank you for your review!
Great to see you are loving your new shorts.
Thank you for your custom and we hope to see you again soon!
Hannah
Brilliant company
Easy website to use,sizes are spot on,the quality is brilliant,speedy delivery very good value for money so far I have ordered 4 items and they are top draw.
July 23, 2024
Unprompted review
Reply from Northern Garms
Hi Stuart,
Great to see your experience with us was a positive one!
Thank you for your custom and we hope to see you again soon!
Hannah
I'm a 34 waist found sizing not so good…
I'm a 34 waist found sizing not so good very disappointed with my joggers definitely won't be purchasing again...
July 15, 2024
Unprompted review
Reply from Northern Garms
Hi Tim,
Sorry you were not entirely satisfied with your purchase.
We do recommend you know your measurements as accurately as possible, refer to our size guide and also the item description to ensure the best fit.
Thanks,
Hannah
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