Northern Garms Reviews 

623
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I have ordered 5 pair of the joggers including the cargo trousers and I couldn't be happier with the fit and style. I had a small problem with 2 pair of trousers which the company took care of for me... See more

Rated 5 out of 5 stars

Absolutely fantastic service from start to finish from Jules & her team!! So happy with the quality of our new branded clothing 👏

Rated 4 out of 5 stars

Garms are super comfy, and although one item was mistakenly the wrong size, the gents at northern garms had responded to my inquiry email within the hour. Less then 24hrs later, proper size item w... See more

Company replied

Rated 1 out of 5 stars

i paid for block hoody that look amazing after washing on its own on right temp i dried it hanging in airing room then putting the top on the name of the company peeeling off be carful bying from th... See more

Company replied

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3.9

Great

TrustScore 4 out of 5

623 reviews

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Asks customers to review

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Replied to 75% of negative reviews

Typically replies within 48 hours

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3.9

All reviews

(623)

33 reviews in the last 12 months

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Rated 1 out of 5 stars

Store Credit Only

Wouldn't bother. Don't offer refunds - store credit only.

July 12, 2024
Unprompted review
Northern Garms logo

Reply from Northern Garms

Hi Fraser

We do offer refunds on full price items. Please check our T&C for reference.

https://www.northerngarms.co.uk/pages/returns

Rated 5 out of 5 stars

When I wear my trousers in the states

When I wear my trousers in the states, people have been checking me out because majority of men wear jeans. I’m very comfortable wearing them in my home and public. Definitely buying more.

July 3, 2024
Unprompted review
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Reply from Northern Garms

Hi Juan,

Thank you for your review and your custom.

Its great to see you happy and confident in your new jeans.

We hope to see you again!
Hannah

Rated 5 out of 5 stars

Great service very friendly and helpful…

Great service very friendly and helpful
Great quality clothes bought the Sherpas for my son and son in law they love them to
Had a question about something and they answered within 12 hours
Great service
Great clothes

July 8, 2024
Unprompted review
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Reply from Northern Garms

Hi Anthony,

Thank you for your review!

Great to see a few of you are enjoying your sherpas.

Thank you for your custom and we hope to see you again soon!
Hannah

Rated 5 out of 5 stars

Ey Up!

Good quality products. Bought the ‘ ey up’T-shirts as birthday gifts for family who live in Majorca and and South Wales! Staff very helpful with excellent customer service skills. A pleasure to be a customer. I wish the business every success. Thank you.

July 5, 2024
Unprompted review
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Reply from Northern Garms

Hi Lynda,

Thank you for your review and your custom!

Great to see you had a good experience with us!

Hope the fam enjoy their tees!

Hannah

Rated 5 out of 5 stars

Quality

Fast delivery, good quality. Got a deal of two Sherpa hoodies for the price of one, will be buying more from these guys!

June 21, 2024
Unprompted review
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Reply from Northern Garms

Hi Joey,

Thank you for your review and custom!

Enjoy your sherpas!

We hope to see you again soon!
Hannah

Rated 5 out of 5 stars

Love the items from Northern garms I…

Love the items from Northern garms I have multiple tracksuits love the syle and fit amazing

June 18, 2024
Unprompted review
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Reply from Northern Garms

Hi Richard,

Great to see you happy with your tracksuits!

Thank you for your review and your custom; we hope to see you again soon!
Hannah

Rated 5 out of 5 stars

Northern garms northern gems

I ordered some trousers they arrived within a couple of days. Quality was great they look good on. I shall be ordering all versions of the trousers and shorts

June 11, 2024
Unprompted review
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Reply from Northern Garms

Hi Sion,

Thank you for your review and your custom.

Its great to see you happy with your orders from us.

We hope to see you again soon!
Hannah

Rated 5 out of 5 stars

Great quality gear

Great quality gear, second time buying from here. Gear washes well and very comfortable. I had an issue whereby I put the wrong delivery address in. I mailed and the response was rapid even though it was early morning. Overall delighted with the product and service

June 4, 2024
Unprompted review
Northern Garms logo

Reply from Northern Garms

Good Morning,

Thank you for your review and your custom!

Great to see the experience you had with us was a good one.

We hope to see you again soon!
Hannah

Rated 5 out of 5 stars

Wow what a good product ?

Wow what a good product ?

May 25, 2024
Northern Garms logo

Reply from Northern Garms

Hi Dhiren,

Thank you for your review and your custom.

Its great to see you happy with your purchase.

Thank you for shopping with us and we hope to see you again soon!
Hannah

Rated 5 out of 5 stars

Lovely quality sweat pants and fast…

Lovely quality sweat pants and fast delivery too thank you

May 25, 2024
Northern Garms logo

Reply from Northern Garms

Hi Matthew,

Thank you for your review.

Its great to see we ticked all the right boxes!

Thank you for your custom and we hope to see you again soon.
Hannah

Rated 5 out of 5 stars

Such good quality

Such good quality, I got 3 fleeces and 2 joggers and loved them all which is rare. I never leave the house in joggers but can’t take these off, changed man.

May 23, 2024
Unprompted review
Northern Garms logo

Reply from Northern Garms

Hi Craig,

Thank you for your review and your custom!

Great to see you so happy with your orders from us and we hope to see you again soon!

Enjoy!
Hannah

Rated 5 out of 5 stars

Shorts fit

Shorts fit, great quality. There were problems with the delivery but the customer service was very helpful.

May 27, 2024
Unprompted review
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Reply from Northern Garms

Hi Marcel,

Thank you for your review.

Great to see you happy with your purchase and that your experience with us was a positive one.

We hope to see you again soon!
Hannah

Rated 5 out of 5 stars

Always a brilliant service and product…

Always a brilliant service and product from Northern Garms, keep up the excellent work guys !!

Craig North Notts.

May 19, 2024
Unprompted review
Northern Garms logo

Reply from Northern Garms

Hi Craig,

Thank you so much for your review and your custom.

Its great to see we ticked all of the right boxes!

We hope to see you again soon!
Hannah

Rated 5 out of 5 stars

I have been trying to find good quality…

I have been trying to find good quality material for joggers that are tight fit for years, really struggled as there is a lot of rubbish out there. Ordered the black cargo madrid joggers. The word i would use is incredible, finally found some good joggers excellent material. For anybody wondering about sizes, Im 5'10 weigh 78kg, got the small size, perfect cropped size and tight. Couldnt be better !
oh and delivered on time.

May 16, 2024
Unprompted review
Northern Garms logo

Reply from Northern Garms

Hi Trevor,

Thank you for your great review!

Its great to see you happy with your order and your experience with us; brilliant you have now found your perfect joggers!

Thank you for your custom and we hope to see you again soon!
Hannah

Rated 5 out of 5 stars

Quality and style

Very impressed with northern Garms clothing. Sizes are bang on and the style of clothing is exactly on point to what I was looking for.
Bought a few tracksuits from here and all 3 are exactly as pictured, I waited to do this review to see how they were after a few washes and all of them kept there colour and shape well.
I use to go Nike and adidas but northern Garms in my opinion have a better style of tracksuit and overall I think the quality is much better. Also just to add the postage is always early and packed well

May 14, 2024
Unprompted review
Northern Garms logo

Reply from Northern Garms

Hi Tom,

Thank you for your feedback! Its great to see we ticked all of the right boxes and you had a good experience with us.

Thank you for your custom and we hope to see you again soon!

Thanks,
Hannah

Rated 5 out of 5 stars

Order 3 hoodies excellent quality very…

Order 3 hoodies excellent quality very weighty witch I love, and very warm

April 9, 2024
Unprompted review
Northern Garms logo

Reply from Northern Garms

Hi Danny,

Great to see you're happy with your hoodies.

Thank you for your review and your custom; we hope to see you again soon!
Hannah

Rated 5 out of 5 stars

Fit is tip top keep it coming

Fit is tip top keep it coming

April 24, 2024
Northern Garms logo

Reply from Northern Garms

Hi Lucian,

Thank you for your review! Its great to see customers happy with their orders!

Thank you for your custom and we hope to see you again soon.

Hannah

Rated 5 out of 5 stars

Great wear

Great wear, will be buying more. Great comfort and fast delivery. Great company

April 11, 2024
Unprompted review
Northern Garms logo

Reply from Northern Garms

Hi Toby,

Great to see we ticked all the right boxes!

Thank you for your review and your custom!

Hannah

Rated 5 out of 5 stars

Top products, crackin’ service!

Top quality products. Fab customer service. Great to support small, independent businesses who do their best to provide an excellent service. I’ve bought about 5 items from them now and never had cause to complain!

April 17, 2024
Unprompted review
Northern Garms logo

Reply from Northern Garms

Hi Laura,

Thank you for your great review.

Its great to see you happy with your orders and the service you received from us.

We hope to see you again soon!
Hannah

Rated 5 out of 5 stars

Amazing Customer Service

You never really know what a company's like to deal with until something goes wrong. Unfortunately my order got lost, you know, stuff happens, no biggie.

What is important is how it was rectified, which in the case of Northern Garms involves an immediate response via email, and next day delivery for a replacement order.

In less than 24hrs of letting them know there was an issue I had a knock at my door containing the replacement order. First class.

Oh... and the Sherpa hoodies? Still the best I've found on the internet.

April 17, 2024
Unprompted review
Northern Garms logo

Reply from Northern Garms

Good Morning, Dims,

Thank you for your feedback.

Unfortunately, ye, stuff like parcels going missing can happen, but we are pleased you're more than happy with how the issue was solved for you.

Thank you for your custom and we hope to see you again soon!
Hannah

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