Fantastic customer service. I ordered a ski erg that did not arrive after five days. I contacted the guys at Northern and promptly received a polite and professional response offering a simple solutio... See more
Company replied
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Review summary
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Reviews shaping this summary
I had an issue with a product I purchased around six months ago. I emailed fairly late in the evening and was responded to by John within 20 mins. John offered advice on how to potentially resolve my... See more
Company replied
Ordered a selection of hex weights - better value than looking for a preset range of weights and a brilliant price. Delivered perfectly and very rapidly, kept informed of progress too. Weights are per... See more
Company replied
I cannot recommend this company enough. The website is easy to use and the equipment I purchased 12.5 kg dumbells and poly box were excellent quality and at a very competative price. When I order... See more
Company replied
Company details
Written by the company
WE ARE NORTHERN. What started out as an ambition to bring high quality gym equipment to the UK fitness market, very quickly turned into much more. We really value bringing people together through training sessions, competitions and events, helping people hit their fitness goals, while being approachable and friendly – we call it ‘NORTHERN hospitality’. We underpin this with the traits you would expect of any good business – great customer service, fair pricing and a can do attitude when you need help. We’re always looking to improve so any comments, good or bad, would be more than welcome.
Contact info
Unit 3A Holloway Drive, M28 2LA, Manchester, United Kingdom
- team@northerngymequipment.com
- northerngymequipment.com
4.6
Excellent
376 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 76% of negative reviews
Typically replies within 1 week
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From start to finish. Highly recommended.
Fantastic products and customer service. I ordered two Kettlebells. They arrived promptly and were very reasonable in price compared to the rest of the market. I realised I had ordered the incorrect weight (my mistake). The refund process was streamlined and the person who was dealing with my refund (Armie) was really helpful. I highly recommend this company. From products, to customer service, to price....you will be treated right. I am very impressed.
June 1, 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for your fantastic review!
We're delighted to hear that you were pleased with both the quality of our kettlebells and the level of customer service you received. It's great to know that your order arrived promptly and that our pricing offered good value compared to the wider market.
We're especially pleased that the refund process was smooth and that Armie was able to assist you effectively. We'll be sure to pass along your kind words.
Your recommendation means a great deal to us, and we're grateful for your support. We look forward to serving you again in the future.
Fast service
Fast service, new to kettlebell so bought cheap ones, then decided to buy three from yourselves changed to competition ones unbelievable difference felt much better would definitely recommend
June 11, 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for your great review!
We're delighted to hear that you've had a positive experience with our fast service and that you're enjoying the Competition Kettlebells. It's great to know that you noticed the difference and found them more comfortable and enjoyable to use as you continue your kettlebell training journey.
We really appreciate your recommendation and are pleased that you chose Northern Gym Equipment for your upgrade.
Northern gym equipment is a fantastic…
Northern gym equipment is a fantastic company. The range of products on offer is vast, and they have great deals too. The postage was very fast, and the quality of their products is first class. Highly recommended company.
June 12, 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for your fantastic review!
We're delighted to hear that you were pleased with our product range, great deals, fast delivery, and the quality of the equipment. Providing high quality products and excellent service is what we strive for, so it's wonderful to know that your experience reflected that.
We truly appreciate your recommendation and your support. We look forward to serving you again in the future.
Great kit and quick delivery
June 21, 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for your review!
We're pleased to hear that you're happy with the equipment and the quick delivery. We work hard to provide quality products and a smooth delivery experience, so it's great to know we met your expectations.
We appreciate your support and look forward to serving you again in the future.
Awesome Service / Products
Awesome service, delivered so fast!!
Purchased 2 x Neoprene Dumbbells & Weighted Ball, fantastic products, love the soft feel as opposed to metal grating my hands. Stunning colours, makes it easier to switch out to correct weight during training!!
Thanks Northern Gym Team :)
June 6, 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for your fantastic review!
We're delighted to hear that you were pleased with the fast delivery and that you're enjoying your Neoprene Dumbbells and Weighted Ball. It's great to know that the soft grip is making your workouts more comfortable and that the colours help make switching between weights easier during training.
We really appreciate your kind words and support. We hope you continue to enjoy your equipment, and we look forward to serving you again in the future.
First class service
First class service from a great company. Quality products at a great price and fast delivery, what more do you want from a company. Will definitely use again in the future.
June 6, 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for your wonderful review!
We're delighted to hear that you were happy with the service, product quality, pricing, and delivery speed. Providing great value and a smooth customer experience is exactly what we strive for, so it's fantastic to know we met your expectations.
We truly appreciate your support and look forward to serving you again in the future.
Strong customer experience
The products that I received were the best quality possible and as described on the website. The postage was also quick and efficient and I was able to customise my delivery times and days to suit me. Overall, an extremely positive experience.
June 19, 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for your fantastic review!
We're delighted to hear that you were pleased with the quality of the products and that they met your expectations. It's also great to know that the delivery process was smooth and that the available delivery options helped make the experience more convenient for you.
We truly appreciate your support and are thrilled that your experience with Northern Gym Equipment was such a positive one.
Really good experience with Northern…
Really good experience with Northern Gym Equipment. The kettlebells are great quality, good wide handles which means you can get two hands in. Highly recommended.
May 27, 2026
Unprompted review
Reply from Northern Gym Equipment
We're pleased to hear that you've had a great experience with Northern Gym Equipment.
It's fantastic to know that you're happy with the quality of the kettlebells and that the wide handles are working well for your training needs. Your recommendation means a lot to us.
We appreciate your support and look forward to serving you again in the future.
Awesome product and great customer…
Awesome product and great customer service.
Prices are good vs alternatives. Will definitely be buying more!
June 18, 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for your fantastic review!
We're delighted to hear that you're happy with both the product and the customer service. It's great to know that you found our prices competitive and that your experience met your expectations.
We truly appreciate your support and look forward to helping you with your future fitness equipment needs.
I had a great experience with Northern…
had a great experience with Northern Gym,
I brought three different kettlebells, and on arrival one has split out of its packaging and must’ve got badly marked in the Delivery process. I contacted Northern Gym.
Who got back to me straight away and offered me a couple of different solutions which I was happy with. Who got back to me straight away and offered me a couple of different solutions. exchange or a discount which I took a discount. I’ll definitely use again as the kettle bells with great quality and I was happy with the service. Keep up the good work.
May 18, 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for taking the time to leave such a detailed review!
We're sorry that one of the kettlebells arrived with damage caused during transit, but we're pleased we were able to resolve the issue quickly and provide a solution that worked for you.
It's great to hear that you're happy with the quality of the kettlebells and the service you received from our team. Customer satisfaction is extremely important to us, so feedback like yours means a lot.
Thank you again for your support and kind words. We look forward to serving you again in the future.
Great communication
Great communication, fast shipping and sturdy equipment. Thankyou
June 3, 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for your fantastic review!
We're delighted to hear that you were happy with the communication, fast shipping, and the quality of the equipment. It's great to know that your experience met your expectations.
We truly appreciate your support and look forward to serving you again in the future.
Quality products and fast delivery
June 5, 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for taking the time to leave us a review!
We're delighted to hear that you're happy with both the quality of our products and the speed of delivery. Providing great equipment and a smooth customer experience is what we strive for.
We really appreciate your support and look forward to serving you again in the future.
Super fast delivery and well packaged
Super fast delivery and well packaged. Love the dumbbells. Great grip and hexagonal shape means that they stay put when placed on the floor.
June 2, 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for your great review.
We’re really pleased to hear that your order arrived quickly and was well packaged, and that you’re enjoying your dumbbells. It’s great to know you’re happy with the grip and the hex design, and that they stay stable when placed on the floor.
We truly appreciate your support and are glad you chose Northern Gym Equipment.
First class service
First class service . Very pleased with the equipment. High quality kit!
June 10, 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for your great review.
We’re really pleased to hear that you’re happy with the equipment and that the quality met your expectations. It’s great to know you had a first class experience with us.
We truly appreciate your support and are glad you chose Northern Gym Equipment.
Northern Gym Equipment are a lovely…
Northern Gym Equipment are a lovely business to order from. Speedy, efficient and caring.
June 1, 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you so much for your kind words.
We’re really pleased to hear that you had a positive experience and found our service speedy, efficient, and caring. That’s exactly the standard we aim to deliver for every customer.
We truly appreciate your support and are grateful you chose Northern Gym Equipment.
Kettlebells are excellent quality
Kettlebells are excellent quality. They are comfortable to hold and feel balanced with the right space between the bell and the horn. Even better, they were on a buy 2 get 1 free offer! They were delivered really quickly and I'm already looking at my next purchase.
June 13, 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for your fantastic review.
We’re really pleased to hear that you’re happy with the quality and feel of the kettlebells, especially the comfort and balance when training. It’s also great to know you were able to take advantage of our offer and that delivery was quick.
We truly appreciate your support and are glad you’re already considering your next purchase with us.
Thank you for choosing Northern Gym Equipment.
The staff went above and beyond to help…
The staff went above and beyond to help me receive my order when my address appeared incomplete for the courier to deliver. Thank you
June 12, 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for your kind review.
We’re really pleased to hear that our team was able to step in and assist when there was an issue with the delivery address. We always aim to go above and beyond to make sure our customers receive their orders smoothly, so it’s great to know this was reflected in your experience.
We truly appreciate your support and are glad you chose Northern Gym Equipment.
Great value & great customer service.
I have made several purchases from Northern over the past year or so and have been impressed by the value & quality of the equipment. On a recent purchase there was a delay due to courier error. I contacted Northern and explained the situation to John. He kindly liaised with admin / courier etc and remedied the matter.
The post purchase customer service was excellent. Thank you John.
Would definitely recommend. Great value and great service.
June 10, 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you so much for your continued support and for taking the time to share your experience.
We’re really pleased to hear that you’ve been impressed with the value and quality of our equipment across your purchases over the past year. We’re also sorry for the delay caused by the courier error, but glad John was able to step in, coordinate with the courier and admin team, and get everything resolved for you.
It’s great to know that the post purchase service met your expectations, and we truly appreciate your recommendation and kind words.
Thank you for choosing Northern Gym Equipment. We look forward to serving you again.
Amazing
Great service, products are amazing and of really good quality... the price is very good... ive bought dumbells, kettlebells, ez bar, plates, medicine balls and stands... looks really good in home gym... thank you
June 12, 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you so much for your great review.
We’re really pleased to hear that you’re happy with the quality of the equipment and the value for money, and it’s fantastic to know your home gym is coming together nicely with your dumbbells, kettlebells, EZ bar, plates, medicine balls, and stands.
It means a lot to us that everything looks great in your setup and is supporting your training at home. We truly appreciate your support and kind words.
Thank you for choosing Northern Gym Equipment.
High Quality Kettlebells
High Quality Kettlebells at a very reasonable price at 3 for 2.
Kettlebells had a decent finish, it's not the best finish if you're a perfectionist, mine arrived with a couple blobs of runny paint, some scuffs and scratches and the handles are ever so slightly coarse. It does the job at the end of the day, hopefully it will take a beating.
Very fast delivery, packaging wasn’t quite as protected as I’ve seen from competitors.
June 1, 2026
Unprompted review
Reply from Northern Gym Equipment
Thank you for taking the time to leave your review and for your honest feedback.
We’re really pleased to hear that you’re happy with the value of our kettlebell offer, the pricing, and the fast delivery. It’s also good to know the kettlebells are performing well for your training needs.
We do appreciate your comments regarding the finish and packaging. While our products are designed to be functional and durable for regular use, we understand that minor cosmetic imperfections can be disappointing. Your feedback is valuable and will be shared with our team as we continue to improve both product presentation and packaging standards.
Thank you again for choosing Northern Gym Equipment and for your recommendation. We truly appreciate your support.
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