Northern Nomad Reviews 99

This company clearly needs shut down. Really wish I had come here sooner but there professional looking website with quality items didn't strike me as suspicious. I placed my order 3 weeks ago , money... See more

Placed an order on 15/09 still waiting for confirmation that the order has been shipped. After reading these reviews seems I’m not alone in this, had some good correspondence but now have gone silent.... See more

Please Avoid this company. Like one of many customers here I did not check the reviews before ordering and very frustrated with my self!!! - Failed to despatch within 5 working days. - Commu... See more

I ordered a jacket on 28th Sept. Payment was taken out of my account same day. After repeated delivery date requests. The jacket arrived yesterday (7th. October). Very poor quality, way too small for... See more

I had an initial problem with my order but the customer service was excellent! They kept in touch and sorted it out. My raincoat arrived and it's lovely, stylish and well made. Very good quality and... See more

Lovely jacket. Very long time before item sent to courier and for delivery. Tracking service always comes up with message 'this site may contain malware' so unable to use.

I ordered a dress from NN before I read the trustpilot reviews (silly me!) and then I panicked when I saw the blanket of 1 stars and the poor reviews. I contacted the company via email and asked to ca... See more

Just as everyone else explains. You order the item; in my case a jacket, you pay the purchase price & delivery and then nothing arrives. You chase it, you get ‘Flanneled’ (by Karl). The Comms are... See more

Ordered a month ago a cashmere sweater. No updates, no sweater and it's getting cold. I assume this is either fraud or snail mail postage from the other provinces. I will contact trading standards i... See more

At this point I'm not sure this company even deserves the one star! I am still waiting for my 'human support' after three non responses to my three emails chasing my order for which I never received s... See more

The times listed on the website for despatch are massively incorrect, it's been 2 weeks without any update on my order. On the 3 occasions I've tried to contact their customer support about my order I... See more

Grand Daughters saved pocket money for coats. Ordered first week in September. No coats arrived. Emails full of promises but still no coats. Looks like the girls have lost their pocket money. Tried ac... See more

One star is way too much! Beware of this company! Northern Nomad has effectively stolen my money! I placed an order on the 28th of September, money straight out of my account and to this day two and a... See more

Ordered a jacket on 20 September. Despite my enquiries, this was not delivered and about 19 October I requested a refund. This was agreed but not forthcoming despite further enquiries. I put the matte... See more

I ordered a woman's coat and when I chased delivery, was informed it hadn't been dispatched yet. When I then asked for a refund, I was advised by Karl to return the coat and they would arrange a refu... See more

Appalling customer service, I wish I’d seen the reviews before ordering a jumper on 17/08/25. It finally arrived on 13/09/25 after several chasing emails. It was very poor quality and looked completel... See more

I ordered a coat before reading reviews. I then cancelled the order the same day. All on the 3rd October. Although initial response was good they have now stopped responding. Took two weeks to acknowl... See more

The delivery was too late which resulted in me not being able to return the product. After the order was made it went quiet until I had to send an email asking for an update for my package, the same h... See more

Very long wait time. Goods are from China and do not reflect quality displayed on website. My garment is definitely NOT Cashmere as advertised and came with no product or wash labels. Very disappoi... See more

This is not a real company, they are a scam. Ordered items on 22nd September, reached out multiple times for updates on shipping. Got generic responses from 'Karl' who is working with 'the team'... See more

Horrendous! I Really wish I'd read these reviews before ordering, but it was a pair of shoes at £35 so didn't think too much of it. Firstly, it took almost 2 weeks for the order to deliver which wasn'... See more

Only gave 1 star as had to give something to be able to write a review. Absolute scammers. Didn't send the order, they replied to my queries with apologies for delays. Then loads of nonesense about de... See more

Not worth the one star. Another fly by night scammer. After being promised a refund from an order I fell for I am now waiting for a cash back from Mastercard. Am also reporting this idiot to weights &... See more

If i could 0 stars i would, they said it should arrive in around 10 business days and has not even been dispatched yet or began the shipping process. Ordered september 27th now October 10th and no pro... See more

Please can you reply to my emails.Terrible. Placed and order nearly two weeks ago and still awaiting order confirmation. I have reached out to them 9 times via email, the first couple of for response... See more

I waited an eternity for my delivery, and when it arrived it was the wrong item, bearing no resemblance to what was ordered. I emailed regularly and was replied to with generic answers. Having now re... See more

Please NEVER use this company. I ordered a backpack and heard or received nothing. After some time I contacted the company and got AI generated replies. I asked for a refund - nothing. Fortunately... See more

AVOID!!! I ordered a half-shoe from this company and I had waited over a month but it hadn’t even shipped yet. It wasn’t until my email that the dispatch status changed to shipped. I keep getting rep... See more

I would score 0 if it let me. Ordered two coats, money taken immediately. Contacted to ask if coats had been dispatched. Communicated with a robot to be told the coats had been dispatched. Still... See more

I ordered a coat for my daughter on 21st September, confirmation of order confirmed but no delivery date or no tracking details etc. After reading these reviews I have asked to cancel on 23rd and they... See more

Ordered a Jumper & monies taken from account same day. Order still not been posted after 5 days. After reading other comments have asked for refund as I doubt if I shall receive what I ordered?

Ordered a coat and I was wary and stupidly i didnt check reviews. It says 6-10 days shipping. I waited 10 days then messaged them. I had a response saying they hadn't even shipped it yet and its 6-10... See more

DO NOT BUY FROM THIS COMPANY I placed an order for a coat, the order never came. After many many emails of trying to cancel the order and get my money back, they have stopped replying to my emails. I... See more

I ordered a coat on 19/9/25 and still have not received it. I have 'reached out' to them multiple times via email and their online form, however if/when I do receive a reply - they tell me it has b... See more

Awful company. STAY CLEAR. Purchased some loafers on 7/07/25 and it took 11 days for them to be dispatched! It then took a further 13 days for them to arrive (They came from China ) Which i was no... See more

Scam I ordered 2 supposedly cashmere sweaters exactly like the ones on your site but you were using a different name then never got the goods or cash back

I wouldn’t even bother giving them 1 star. It’s a scam. I ordered a jacket which was meant to be dispatched 3-5 working days (near 4 weeks ago). I chased them several times then seen these reviews. I’... See more

DO NOT BUY FROM THIS COMPANY. Item arrived 5 weeks after ordering with no response to emails asking where it was. Finally When it arrived, it was poor quality. I sent over 20 chaser emails to which I... See more

Poor quality shoes received. Store doesn’t respond to return requests. Then claims the return period starts from date of order when the shoes take 14days to be delivered from china.

I ordered a jacket from Northern Nomad on 30.09.25, it claimed that delivery would be between 6-10 working days. This time frame has well a truly passed and when tracking it says it still has... See more

Utter rubbish took my money quick enough after 3 weeks contract them over refund heard nothing back, After getting the bank involved did I get a response only to be told it will take 10 to 15 busin... See more

I ordered my coat 22/09/25 and the delivery status still has not changed from order placed. I tried contacting there number and I’m pretty sure they have blocked my number, I do not recommend

Horrendous! I ordered a coat for my daughter. It took nearly a month to arrive and when it did it was scrunched up in the packaging. The material was cheap, it had non of the Zara labels which are ad... See more

Ordered a jumper 3 weeks ago still waiting keep asking me for order number which I didn't receive. Tuck the money out of my bank within seconds.

Order placed on 18th August and I am still waiting for my item to be dispatched. Comms from NN was initially apologetic and good but now have gone silent. Working on a full refund - I can live in hope... See more

Ordered a raincoat on 2nd August and 19 days later it’s still not arrived. Not happy as I’ve had to chase every time. Keep getting told it’s on its way…Don’t recommend ordering from this company

Fraudulent company - steals your money with order - gives a load of crap excuses for delays - fails to deliver goods - don’t touch it

emailed this company 3 times already,i eventually got a reply to say my order would be dispatched 3-5 working days that was 3 weeks ago and im still without the jacket,AVOID this company like the plag... See more

Utterly horrendous!. Purchased some shorts my Son desperately wanted for our holiday, Delivery time stated they would be with us in time, price was a bit extreme however I purchased them a... See more

Ordered a jumper 16 September tuc my money 38 pounds no jumper no refund it is now 9 Nov don't deal with this scam outfit .