Northern Soul Scents Reviews 

1,083
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers had a great experience with this company. Customers frequently share that the various handmade wax melts and room sprays smell amazing, last a remarkably long time, and offer truly great value for money. People also deeply appreciate the beautiful packaging and the careful craftsmanship put into creating genuinely unique, natural seasonal scents that fill the home. However, some people mentioned frustrating issues with shipping delays, missing items, or receiving their packages reliably through the chosen delivery couriers. A few other customers were also disappointed by the overall scent strength, noting that the fragrance faded much too quickly after lighting the wax.

What people talk about most

Product

Consumers find product to be positive, highlighting the gorgeous, long-lasting fragrances and unique aromas... See more

Quality

Customers report positive experiences with quality, highlighting that the wax melts and products are... See more

Order

Reviewers highlight positive aspects of ordering, expressing general satisfaction with the process. Customers... See more

Delivery service

Clients share ambiguous opinions on delivery_service. While some consumers report fast dispatch times, good... See more

Value for money

Users describe satisfaction with value for money, noting that the products are priced reasonably for the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love how this company are always on hand if you need help. Beautiful fragrances I have not smelt one I do not like

Rated 4 out of 5 stars

I've been getting these wax melts for awhile. They are great value for money, and have a great smell.

Company replied


Company details

  1. Candle Store
  2. Flavours, Fragrances and Aroma Supplier

Written by the company

High quality home fragrance products, lovingly handmade in the Lake District. The home of beautiful and unusual scents. All of our packaging is either recyclable or biodegradable and all of our raw materials are 100% vegan and cruelty free.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(1,083)

68 reviews in the last 12 months

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Rated 5 out of 5 stars

These wax melts are beautiful

These wax melts are beautiful, by far the BEST I have ever purchased. The packaging is first class easy to open and the smell when you first open that packet is phenomenal!! The scents are so different to the usual that are on the market, and yes, they may be a little more spenny than other brands but the smell lasts so much longer and can fill a whole floor level. 5⭐️⭐️

September 21, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulously long lasting

My daughter first bought me ‘graveyard walks’ as a present and I loved them so much that I ordered 5 packs of them. The aroma lasts longer than any wax melts I have ever had and I can still smell their scent the day after. I also tried ‘thunderstorm’ which Northern Soul enclosed in my order as a free gift. They are also wonderful. I highly recommend both of these. (I’ve put an approx. date of experience as I cannot remember the exact date)

August 25, 2025
Unprompted review
Rated 2 out of 5 stars

Didn't live up to expectations

I've had this company on my radar to try for a while and was excited to receive my order of a few different wax melt scents as autumn approaches. Disappointingly, after being lit the scent dissipates incredibly quickly and just smells like plain wax after an hour or so. They've also got very poor throw and I can't smell them unless I stand right next to the melter, which defeats the object. Some of the scents are pleasant but they're not all as described to my nose. Dispatch and delivery is also quite slow.

Obviously they're popular, so I don't know if I've been unlucky with bad batches of several scents, but I don't understand the hype and unfortunately won't be purchasing again. Plenty of other small businesses out there making better melts for cheaper prices.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

This company's wax melts are the best…

This company's wax melts are the best I've ever bought. I ordered the sample bag and so far I've loved Forest Floor and Bonfire. The still smells beautiful this following day.
My order arrived quickly. I contacted the company to add another item which was done without any bother. Brilliant company to buy from and I'll be using them in future. Definitely worth my five stars!

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

Thunderstorm

As always, good service and high quality products. I think that Thunderstorm may be my new favourite melt...a really lovely scent.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Repeat customer

I’m a repeat customer and have always had a positive experience ordering. Even when something was missed from an order (my fault entirely as I ordered alongside the Christmas advent wax melts), it was rectified easily. Amazing scents and great service always!

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Have just ordered another batch of…

Have just ordered another batch of unusual wax melts. Mt all time fave being grandads allotment. Takes me right back to sitting in my Dear Dad's green house watching him pot tomatos.
They are hand made and lovely individually packed in wax paper. My treat to myself

August 11, 2025
Unprompted review
Rated 4 out of 5 stars

Very easy ordering

Very easy ordering , attractively packed - haven’t lit them yet as they’re a present , but they smell great unlit - very different fragrance

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

The most amazing scent of Graveyard Walks

The most amazing scent of Graveyard Walks. I admit to buying it for the unusual name. So glad I did as it is my favourite. Bookshop and Thunderstorm are also fabulous. Perfect if you are tired of the everyday floral, moody, dark, and mysterious.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful in every way! Love them!

Purchased a selection of wax melts & am so impressed with them. They arrived quickly, perfectly packaged with no plastic in sight. They fill the whole of my downstairs with beautiful scents from just 2 burners & 2 melts, and they last longer than other melts I’ve tried. Thunderstorm is my fave & I will definitely buy more for myself & as gifts for family/friends. Love them, thank you 🥰

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Just a beautiful product.

Great friendly easy to deal with company. Absolutely love the product . Delivery was on time with beautiful packaging.

The wax melts smell amazing will definitely be buying again for me and for friends.

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

Trying the oils for the 1st time

Trying the oils for the 1st time, absolutely beautiful aromas are emitted. As I am a newcomer to the oils, I will definitely be ordering more in the future to go along with the melts. I find this company, although being small is doing a grand job in my eyes.

June 15, 2025
Unprompted review
Rated 5 out of 5 stars

High Quality Melts

I've used wax melts from that many companies I've lost count but these are something else, yes they aren't cheap but they are worth every penny, personal favourites are Thunderstorm, Harbour side and Graveyard Walks.
I use an electric warmer and the scent from each cube lasts for around 16 hours, I cannot recommend these melts enough.

July 2, 2025
Unprompted review

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