Northern Soul Scents Reviews 1,075

Fantastic quality wax melts with very unique scents. One melt is strong enough to fragrance the whole house but they aren't over powering or sickly. I have a drawer full of them as I won't buy melts from anywhere else now, they last so much longer than other ones I've tried 8-12 hours instead of 3-4 if you're lucky

Very poor customer service. 2 emails sent and no reply.
Item orded several days ago, 2-3 working days and no delivery.
Parcel still hasn't arrived.
Avoid.

Love their scents

I was very taken with their advertising - unusual scents and cool packaging. So I went and spend quite some money on a selection of the wax melts and unfortunately I am rather disappointed. For the money they cost I'd have expected the scents to be unusual and appealing. But out of the seven scents I bought none of them is particularly great, in fact they all smell more or less the same... a bit like cheap soap. I have had cheaper wax melts smelling far better. The three stars are only for the quick delivery and the quirky packaging. The scents deserve two stars at most.

Such lovely and unusual scents. The best wax melts anywhere.

I have brought numerous wax melts over the years from different companies but I can hands down say that these are the best scents I have ever had by far. I have set up a subscription and when the new ones arrive the smell of them are absolutely divine. I would not go anywhere else for my wax melts now. I would highly recommend this company.

Just received the new spring wax melt bundle. Only tried two so far, twilight garden and exotic incense. Both lovely fragrances. Great company.

Amazing! I have ordered from Northern Soul Scents a few times, their customer service department are really helpful (I forgot to update my address when I moved), but they are approachable and the scents are deliciously unique. Highly recommend, Coffee and Newspapers, and Bookshop,

I bought Forest Floor wax melts and have bought them for years - they are absolutely gorgeous and I am beyond upset and disappointed that they are being discontinued 😢

All the oils I had smelt beautiful

So so glad my daughter told me about the amazing scents from the Northern Soul Scents wax melts. I ordered several different packs and absolutely love them all, they are just so beautiful. This company is now my go to and I will never buy from anywhere else. I can’t wait for the new diffuser reeds and refills to be added. My home has never smelt so welcoming!

Amazing smell.woodstock it is.im trying graveyard next.ive used it everywhere.and in the bath.

So far I’ve loved everything to do with NSS from the wax melts I’ve ordered in various different gorgeous scents to the ‘small business’ vibe you get from them.
They’ve just emailed to say they’re planning a big rebrand/restructure which always makes me feel rather wary - if it ain’t broke, don’t fix it. Just please don’t mess with your original vibe too much!

These are the best wax melts I have purchased and they are very reasonably priced for the excellent quality unlike some wax melts that are barely fragranced these smell Devine will definitely keep purchasing

Fabulous scents. All the family have their favourites.......Graveyard Walk for granddaughter, Thunderstorm for daughter and Coffee and Newspaper for me!
So pleased that the carrier has been changed so more certainty for quicker delivery

Bought lots of products from NSS. Signed up for the Subscription Boxes and when I moved house there was a bit of confusion about the change of address. It does appear that this was my fault, I had changed my address for deliveries but not for the subscription. Anyhooooo, I got in touch with Jody and without any quibble, she changed my address and sent a replacement out. Excellent customer service and highly recommended, both the Company and the products. ⭐️⭐️⭐️⭐️⭐️

My first time ordering from this company and I was not disappointed absolutely stunning quality of product and quality packaging.

I did not receive exactly what I ordered.
What I did receive are lovely, but it has been frustrating as the missing items were important for a present.
I have had zero response from several attempts trying to sort this via email & customer contact form.
Such a shame.....

Ordered the starter pack with the forest burner absolutely beautiful and the wax melts are divine have already placed my second order think I am already addicted to your wax melts

Love how this company are always on hand if you need help.
Beautiful fragrances I have not smelt one I do not like