Northern Trade Windows Reviews 159

Very pleasant and professional and did a really good job.

I can not rate Northern Trade Windows highly enough. From the first call to the Sales team (Steven) to the visit from Chris (sales rep) and the installation (Andy) itself everything has been brilliant. Everything was so smooth and quicker then expected and the Windows & doors are simply fantastic. I would definitely use Northern Trade Windows again.

didnt get what we ordered ,good installation but poor sales, installation took longer than what was agreed with salesman,asked for gold handle on door ,got silver put on ,asked for like for like door panels but insalled clear glass instead of frosted,constant phone calls for balance to be paid,paid it then two weeks after asking again for balance,dont bother with this company

I am very happy with all aspects in dealing with Northern trade windows . I had 3 windows replaced and the team worked methodically without any problems. The installation team were pollite and worked very well together resulting in a very nice job.

Fantastic service fantastic price would definitely recommend very professional

Fantastic price and fantastic windows , I would highly recommend them. The staff are excellent and service brilliant!

We have just had all the back of our house windows replaced. From the initial visit for a quote to the surveyor calling to measure up to the actual fitting of the windows, it was 5 stars all the way. Friendly and efficient,clean and tidy. Excellent work. We have used NTW before for our doors and patio doors and could not recommend them highly enough. Great job all round.

Very attentive at all stages. They were able to accommodate with ease, the fitting of a cat flap and encapsulating an original leaded window. Friendly down to earth bunch.

Helpful and pleasant. Efficient service. Good job done and very pleased with my new windows. Reasonable price too!

I have had 11 windows and 2 composite doors supplied and fitted by NTW supplied and fitted in June 2024.

The items are of great quality and customer service is excellent. I would highly recommend this local company.

Initial contact with the company was speedy and informative. When the fitters arrived the old windows were removed and replaced with the new ones. The installation was completed in one day. No complaints a job well done

Had our windows and doors done, positive experience from start to finish. All the team were attentive and extremely helpful! Brilliant company

Brilliant

Fast service, helpful, brilliant quality 10/10 for NTW

Had my windows and doors done! Fantastic service and fantastic products!

As loyal customer having had all windows double glazed and a new main door, I needed a broken glass panel replacing.
There was some reluctance to change just the panel.
The panel was installed and the fitter did a very good job.
Disappointing customer service.

When the fitters arrived one of the windows was the wrong size. One of the fitters said I should tell him not to continue until the measuremnents for all the windows were checked. I rang the company and someone came out and was very aggressive demanding to know why I had stopped the fitters with the other windows. I became more assertive and his attitude changed. He promised to ring me later or first thing in the morning with a revised plan. He did neither so I rang the company. He rang me back about half an hour later. The remainder of the windows would be fitted the following Monday with the glass for the ensuite on Thursday. He also said the 2 fitters had been let go. On the Monday one of the fitters who had been "let go" returned and, to be fair did a good job. I then received a phone call saying the glass in the ensuite would be fitted Friday despite me having told them we were goiu
ng on holiday on Friday and had been promised Thursday. He rang off and phoned back saying it would be Thursday after all. The original fitter came on Thursday and did a good job. I was then given his phone to speak to the company about payment of the balance. I asked for a reduction but was refused and paid the full balance. To be fair, in the end, everything was completed and the windows and installation are of high quality.

Excellent service from the start, Chris the Salesman, Luke in the Office, Matt the Estimater and the Lads that fit the Windows .First class workers a Credit to themselves and NTW. The Price was right what more can you Ask
for. Thank you. KEEP UP THE GOOD WORK.

5-star review from us, Polite, Very helpful, found us the perfect products, they fitted decent windows and a good secure door as promised at a very reasonable price, I cant fault anything they have done, they kept the workspace tidy and cleaned up afterwards, arrived on time, and were quite quick workers.
Highly Recommended, will be using them again with other projects.

Had amazing experience at Northern Trade Windows. From sales, to survey then to the installation i cannot fault them, friendly staff from start to finish.

Quick turnaround for quote / measuring up.
Were flexible with when they fitted the door, did the fitting quickly.
New conservatory doors look great fit the rest of the older conservatory really well.
Fitters were really professional and explained the installation.
Really recommend NTWs and am so glad they've been able to make the house feel safe again.
Thank you.