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North Fashion Store Reviews 

1,192
•
TrustScore 3.5 out of 5

3.4

Women's Clothing Store
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Review summary

Created with AI, based on recent reviews

Evaluating 716 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the appealing product designs and perceived good quality of items. People generally find the website easy to navigate and the ordering process straightforward, often noting smooth transactions and helpful order changes. Consumers are frequently pleased with purchases, finding clothes well-made and true to descriptions. However, some people were dissatisfied with the return policy, citing difficulties, high international shipping costs, and unclear procedures. Reviewers also reported issues with product quality, such as poor fabric, inaccurate sizing, and items not matching descriptions. Concerns were raised about the website being misleading regarding company origin and shipping times.

What people talk about most

Product

Clients share ambiguous opinions on product quality and sizing. Many customers praise the beautiful designs,... See more

Order

Customers consistently note ambiguous experiences with order, with many finding the ordering process easy and... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers praising the well-made clothes, good... See more

Return policy

People report negative experiences with the return policy, often finding the process complicated and costly.... See more

Website

Users describe ambiguous interactions with website, with many reviewers finding the website easy to use,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have yet to receive my order but have had constant e.mails about my experience which is very frustrating I have already completed several surveys. If the products are as good as they look i will... See more

Rated 4 out of 5 stars

I’ve seen these outfits before online and thought they looked very cool and smart but still casual. I saw the blue outfit on a passing lady recently and it confirmed I had to had one myself. I’ve orde... See more

Rated 4 out of 5 stars

I was intrigued by the style of clothing and that's why i ordered a 2 piece outfit, especially the price. I was confused that a blouse initially showed a lower price than what was then on the order .... See more

Rated 4 out of 5 stars

Quality of items were good when they arrived. Very friendly, helpful staff kept in touch. Had problems with one order when there was an issue (?technical) which resulted in 3 identical items await... See more

Company details

  1. Women's Clothing Store

Written by the company

NORTH offers unique pieces for the aspirational and revolutionary set.

Contact info

3.4

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(1,192)

731 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Garments are great

Garments are great. Just what I was looking for ! Colours are vibrant and fabulous for summer. Can’t wait to enjoy my sets. Comfortable, well made, great quality and fun.

May 12, 2026
Unprompted review
Rated 2 out of 5 stars

Local currency and option to update order please

I would prefer products are displayed in my local currency.
I also wish there was a way to update an order without having to create an additional order for a missed item. I had to pay an additional shipping cost even though I know it will be included with the original order. Doesn’t seem fair.

May 12, 2026
Unprompted review
Rated 1 out of 5 stars

This place deserves FEWER THAN ZERO…

This place deserves FEWER THAN ZERO STARS! I ordered one outfit for $50, size XL. I received a confirmation email. Less than 5 min later, I received a second confirmation email with a $51 XS outfit added. There were no phone numbers to call. I emailed and got an immediate reply saying it would be fixed. I received that email every day, but I was charged $101. When the package arrived 2 weeks later, I refused it. They will not pick it up at the post office. I disputed the transaction with my credit card company and I received a threatening email saying they will not accept refused packages. AVOID THIS TERRIBLE COMPANY!

April 7, 2026
Unprompted review
Rated 4 out of 5 stars

Placing order

I was fully satisfied placing my order. It has not arrived yet so cannot comment quality or delivery service as yet.

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service!

Fantastic customer service from North, who responded quickly to my concern (which turned out to be my mistake, not theirs) and sorted it out quickly and gracefully. I think they're great!

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Been a long time coming! Quality, affordable, clothing

I appreciate good quality clothing that is true to size. The 4 outfits I purchased are perfect - the material is good quality and easy to wash with no iron required. I have had numerous compliments when wearing them.

Even though I’m in my 70s I don’t like frumpy, bulky and ageing outfits. My outfits are perfect and the bonus? All tops and bottoms of all 4 are inter-changeable so give me numerous “looks”

May 11, 2026
Unprompted review

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