North Fashion Store Reviews 

1,129
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 683 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of the items, finding them to be well-made from good materials and often better than expected upon arrival. Reviewers also find the website easy to navigate and the ordering process user-friendly, with some expressing excitement about their purchases and the variety of available styles. However, some people were dissatisfied with the return policy, citing high return costs to Italy or China that often exceed the product's value, and a lack of clear information regarding country of origin or return procedures. There are also concerns about product quality, with some reporting poor fabric quality, inaccurate sizing, and colors not matching website descriptions. Additionally, some customers experienced issues with orders, including long delivery times and receiving only partial shipments.

What people talk about most

Product

People report ambiguous experiences with product quality, sizing, and material accuracy. Many reviewers... See more

Order

Consumers find the ordering process to be ambiguous, with many reviewers noting it was easy to place an order... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many expressing disappointment regarding fabric,... See more

Return policy

Clients share negative opinions on return policies, with many reviewers describing the process as a... See more

Website

Reviewers mention ambiguous feedback about the website, with many customers finding it easy to navigate,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve seen these outfits before online and thought they looked very cool and smart but still casual. I saw the blue outfit on a passing lady recently and it confirmed I had to had one myself. I’ve orde... See more

Rated 4 out of 5 stars

Quality of items were good when they arrived. Very friendly, helpful staff kept in touch. Had problems with one order when there was an issue (?technical) which resulted in 3 identical items await... See more

Rated 4 out of 5 stars

I loved the stock and was looking for a particular raincoat which you happened to have, I was, however, very disappointed to see it is a U.S. store and the dollars were not NZ$ or even Aussie $ but US... See more

Rated 4 out of 5 stars

I was intrigued by the style of clothing and that's why i ordered a 2 piece outfit, especially the price. I was confused that a blouse initially showed a lower price than what was then on the order .... See more


Company details

  1. Women's Clothing Store

Written by the company

NORTH offers unique pieces for the aspirational and revolutionary set.


Contact info

3.3

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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3.3

All reviews

(1,129)

670 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid this company.

Delivery took 13 days instead of the promised 5-8, and the products were a complete disappointment. The quality is poor, the sizing is absurdly inaccurate (one item far too small, the other ridiculously large), and the print colours are nowhere near what’s shown on the website.

This brand presents itself as a premium, all-natural boutique, when in reality, it feels like a cheap drop-shipping operation - misleading delivery times, shadiness surrounding where they’re actually based, and laughably inflated prices for such low-quality goods.

To top it all off, customers are expected to pay for expensive overseas returns. Save your money and shop elsewhere.

July 1, 2026
Unprompted review
Rated 2 out of 5 stars

Update from a previous review written…

Update from a previous review written on day 20 post order: Item delivered on day 24 post order.The 'linen' blose is remarkable for no manufacturing label- tag and no country of origin but it did have a tag for size, washing instruction and fabric content. I question that garment is 100% linen based on fabric thinness, feel, and barely any wrinkling after wash. The workmanship is okay. I definitely overpaid and glad I used PayPal to protect PHI. I continue to think North Fashion engages in deceptive-scam practices on several levels (starting with info on the website). Buyer Beware!

June 30, 2026
Unprompted review
Rated 1 out of 5 stars

The sizing is all over the place

The sizing is all over the place, top fit was ok, the pants were way to small, I could send them back at my expense and get a voucher for an exchange. Or a discount for a new order if I don't return the order. I can't wear what I ordered. bigger size still wouldn't work.

May 8, 2026
Unprompted review
Rated 1 out of 5 stars

The quality of the dress is terrible

The quality of the dress is terrible, and the refund policy doesn't contribute to a good customer experience. The customer shouldn't have to pay for shipping. No company refunds a percentage of the product price; they refund 100%. The customer service, tracking, quality, and refund policies are awful. I don't recommend buying from this website or company. Their policies are completely dishonest.They show up nice dresses under Canadian brand name and why the refund goes back to Asia under customer responsibility

June 26, 2026
Unprompted review
Rated 1 out of 5 stars

The quality of the dress is terrible

The quality of the dress is terrible, and the refund policy doesn't contribute to a good customer experience. The customer shouldn't have to pay for shipping. No company refunds a percentage of the product price; they refund 100%. The customer service, tracking, quality, and refund policies are awful. I don't recommend buying from this website or company. Their policies are completely dishonest.

June 26, 2026
Unprompted review
Rated 2 out of 5 stars

Beware of sizing guide

I ordered a 2-piece outfit and a blouse. I wear a size 10 and I carefully reviewed the sizing guide for the U.S. where I live. This indicated I needed a large which seemed odd since I could also wear a small top. I thought about this quite a bit and know that manufacturer's sizing can be different than others. So I ordered the large. Boy, the blouse was absolutely huge on me. The end of the cuffs almost came to my fingertips. The top for the 2-piece was also too big. I bought this in the U.S. and to return it I have to send it back to Italy!! Communication between customer service was good but not all information was provided to mail back to Italy. BEWARE OF SIZING!!!

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Navy blue blouse set with cute

I bought a navy blue set, size perfect, sewn for me, even the length of the pants was perfect, I am very happy with the purchase, fast delivery. I will definitely use your company more often, as well as share that with my friends and recommend you. Thank you and best regards, Anna

June 25, 2026
Unprompted review

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