North Fashion Store Reviews 

1,135
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 683 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of the items, finding them to be well-made from good materials and often better than expected upon arrival. Reviewers also find the website easy to navigate and the ordering process user-friendly, with some expressing excitement about their purchases and the variety of available styles. However, some people were dissatisfied with the return policy, citing high return costs to Italy or China that often exceed the product's value, and a lack of clear information regarding country of origin or return procedures. There are also concerns about product quality, with some reporting poor fabric quality, inaccurate sizing, and colors not matching website descriptions. Additionally, some customers experienced issues with orders, including long delivery times and receiving only partial shipments.

What people talk about most

Product

People report ambiguous experiences with product quality, sizing, and material accuracy. Many reviewers... See more

Order

Consumers find the ordering process to be ambiguous, with many reviewers noting it was easy to place an order... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many expressing disappointment regarding fabric,... See more

Return policy

Clients share negative opinions on return policies, with many reviewers describing the process as a... See more

Website

Reviewers mention ambiguous feedback about the website, with many customers finding it easy to navigate,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve seen these outfits before online and thought they looked very cool and smart but still casual. I saw the blue outfit on a passing lady recently and it confirmed I had to had one myself. I’ve orde... See more

Rated 4 out of 5 stars

Quality of items were good when they arrived. Very friendly, helpful staff kept in touch. Had problems with one order when there was an issue (?technical) which resulted in 3 identical items await... See more

Rated 4 out of 5 stars

I loved the stock and was looking for a particular raincoat which you happened to have, I was, however, very disappointed to see it is a U.S. store and the dollars were not NZ$ or even Aussie $ but US... See more

Rated 4 out of 5 stars

I was intrigued by the style of clothing and that's why i ordered a 2 piece outfit, especially the price. I was confused that a blouse initially showed a lower price than what was then on the order .... See more


Company details

  1. Women's Clothing Store

Written by the company

NORTH offers unique pieces for the aspirational and revolutionary set.


Contact info

3.3

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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3.3

All reviews

(1,135)

676 reviews in the last 12 months

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Rated 1 out of 5 stars

Quality of garments is poor and

Quality of garments is poor and, sizing is off requiring need to exchange items. This process is costly and cumbersome. To learn that things have to be returned to Puglia for a large shipping fee has discouraged customers from returning something they cannot use or do not want. Website gives the illusion that you are dealing with US company. People ultimately decide to absorb the cost rather than fight the battle. Possible scam.

May 5, 2026
Unprompted review
Rated 4 out of 5 stars

I love the fit and the fabric

I love the fit and the fabric. The sash/belt that came with my order was not sewn all the way. Otherwise I would have given 5 stars. The amount of time to receive my order was much longer than expected but you probably don't have control of that.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, Web site very clear. Order arrived within a week and is better than expected. Feels really good quality and fits perfectly. Haven't actually worn it yet so don't know how it is going to look after a few washes? Absolutely no complaints so far.

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

RETURNS NEVER ARRIVE TO FALSE ADDRESS…

So as a follow up from my previous review, matters have declined even worse with this illegal company.
Postage paid, as per their so called terms for returning goods. The item was sent to their Italian address which, they supplied and also vetted the returns label. So I've followed the tracking and noted it cleared customs in Italy, package then handed over to local courier for final delivery. However, that didn't happen. I received an email saying undelivered and being returned to me. ADDRESS IN ITALY NOT KNOWN.
It's outrageous as I've also got another package on its way. So looks like I'm going to end up with £300 worth of inferior, wrong sized items. Cost for return postage in excess of £35.
Next package is currently in customs waiting for clearance, but I would bet this will also fail to find a legitimate address for delivery.
Now in the process of speaking to my lawyer, as i will SUE this company.
DO NOT PURCHASE ANYTHING FROM THIS COMPANY.
Order No's: BEA186126 - BEA186128 - BEA186578

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Parcel took ages to come and when it did was creased and of really poor quality not worth £42.00 I paid. Trying to return but seems a problematic system to navigate. Don't go near them

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

I saw an advert on FB and clicked on…

I saw an advert on FB and clicked on the link. The NFS website was easy to navigate. I used the size chart as I was ordering from the UK. A found what I was looking for easily and aced an order within a few days. I even received a discount code via email. Awaiting my delivery now.

June 2, 2026
Unprompted review
Rated 4 out of 5 stars

I was intrigued by the style of…

I was intrigued by the style of clothing and that's why i ordered a 2 piece outfit, especially the price. I was confused that a blouse initially showed a lower price than what was then on the order . I tried to immediately cancel the blouse but im not sure if this happened.

May 29, 2026
Unprompted review
Rated 2 out of 5 stars

$40 return shipping to Italy!

I ordered the two piece outfit. The fabric is a lovely linen, however, it looked like a burlap bag on me. I am 5 foot one and this is not my style. Both the pants and the top were baggy and sloppy looking. I found the instructions to request a return. This was a little frustrating as they did not get back to me for five days. I also tried calling and emailing. When they approved my return, which required sending pictures of the outfits, I found out they are in Italy! I paid $40 to return a $60 outfit.

May 30, 2026
Unprompted review

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