North Fashion Store Reviews 

1,166
TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 697 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the ordering process straightforward and the website easy to navigate, leading to excitement for their purchases. Some people were pleased with the product quality and design, with items often meeting or exceeding expectations upon arrival. However, many people were dissatisfied with the return policy, citing high costs and a convoluted process for international returns to Italy. Some customers also noted issues with product quality, describing fabrics as poor or not as advertised, and experienced inconsistent sizing. Additionally, some felt the website was unclear regarding the company's origin and shipping times, with orders sometimes delayed.

What people talk about most

Product

Consumers find product quality and sizing to be ambiguous, with many expressing disappointment. Some... See more

Order

Customers had ambiguous experiences with order, with many finding the ordering process easy and... See more

Quality

Users describe ambiguous interactions with quality, with many reviewers expressing disappointment, citing... See more

Return policy

Customers consistently note negative experiences with the return policy, often finding it complicated and... See more

Website

Reviewers highlight ambiguous aspects of website experiences, with many finding the website easy to use,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve seen these outfits before online and thought they looked very cool and smart but still casual. I saw the blue outfit on a passing lady recently and it confirmed I had to had one myself. I’ve orde... See more

Rated 4 out of 5 stars

Quality of items were good when they arrived. Very friendly, helpful staff kept in touch. Had problems with one order when there was an issue (?technical) which resulted in 3 identical items await... See more

Rated 4 out of 5 stars

I was intrigued by the style of clothing and that's why i ordered a 2 piece outfit, especially the price. I was confused that a blouse initially showed a lower price than what was then on the order .... See more

Rated 4 out of 5 stars

Very easy to order from this website. Good range of clothing at reasonable pricing. Looking forward to receiving my order and hoping the clothes are true to size. Fingers crossed.


Company details

  1. Women's Clothing Store

Written by the company

NORTH offers unique pieces for the aspirational and revolutionary set.


Contact info

3.3

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(1,166)

703 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

North fashion,I lift my hat for their…

North fashion,I lift my hat for their kind politeness and forever help, I was refunded a voucher to purchase goods that would fit me, they gave me the assistance I needed leaving me a very satisfied customer. They did not shun me away but took me under their wing,and supported me. Im so looking forward to my new purchase. I explained my size and anything else that would be of good choice. I will definitely buy from their website as I know they will be helpful. Keep up your good work ladies we need more kind helpful people like you in our times. Gid bless you.🙏🏿

June 9, 2026
Unprompted review
Rated 1 out of 5 stars

Quality of garments is poor and

Quality of garments is poor and, sizing is off requiring need to exchange items. This process is costly and cumbersome. To learn that things have to be returned to Puglia for a large shipping fee has discouraged customers from returning something they cannot use or do not want. Website gives the illusion that you are dealing with US company. People ultimately decide to absorb the cost rather than fight the battle. Possible scam.

May 5, 2026
Unprompted review
Rated 4 out of 5 stars

I love the fit and the fabric

I love the fit and the fabric. The sash/belt that came with my order was not sewn all the way. Otherwise I would have given 5 stars. The amount of time to receive my order was much longer than expected but you probably don't have control of that.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, Web site very clear. Order arrived within a week and is better than expected. Feels really good quality and fits perfectly. Haven't actually worn it yet so don't know how it is going to look after a few washes? Absolutely no complaints so far.

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

RETURNS NEVER ARRIVE TO FALSE ADDRESS…

So as a follow up from my previous review, matters have declined even worse with this illegal company.
Postage paid, as per their so called terms for returning goods. The item was sent to their Italian address which, they supplied and also vetted the returns label. So I've followed the tracking and noted it cleared customs in Italy, package then handed over to local courier for final delivery. However, that didn't happen. I received an email saying undelivered and being returned to me. ADDRESS IN ITALY NOT KNOWN.
It's outrageous as I've also got another package on its way. So looks like I'm going to end up with £300 worth of inferior, wrong sized items. Cost for return postage in excess of £35.
Next package is currently in customs waiting for clearance, but I would bet this will also fail to find a legitimate address for delivery.
Now in the process of speaking to my lawyer, as i will SUE this company.
DO NOT PURCHASE ANYTHING FROM THIS COMPANY.
Order No's: BEA186126 - BEA186128 - BEA186578

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Parcel took ages to come and when it did was creased and of really poor quality not worth £42.00 I paid. Trying to return but seems a problematic system to navigate. Don't go near them

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

I saw an advert on FB and clicked on…

I saw an advert on FB and clicked on the link. The NFS website was easy to navigate. I used the size chart as I was ordering from the UK. A found what I was looking for easily and aced an order within a few days. I even received a discount code via email. Awaiting my delivery now.

June 2, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look