We purchased 2 air mattresses from NorthPeak for an upcoming raft trip through the Grand Canyon. The materials appear to be durable and the inner pump system worked well. Took about 2 minutes to infla... See more
Company replied
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Review summary
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Based on these reviews
These mattresses are no joke, no deflation at all, buy two and they pin together for a great sleep if you are a big person! Also recommend camping lithium fan, worth its weight in gold since tents ge... See more
Company replied
I love the inflatable mattress! We bought three but they are so wide we could only fit two I a 3 man tent. It didn't matter at all. Even just clipped together and sleeping on the seem between two othe... See more
Company replied
What a great experience purchased online Northpeakgear perfect transaction super fast post top of the range air mattress already slept on it 3 times .Ive got to say I slept like a baby all night. I w... See more
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4.5
Excellent
262 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Happy with the product that was…
Happy with the product that was delivered.
December 10, 2025
Unprompted review
Reply from Northpeakgear
Rod — appreciate that.
Simple and solid is what we’re after.
— North Peak Gear
Everything I asked for and then some
Everything I asked for and then some
December 8, 2025
Unprompted review
Reply from Northpeakgear
Gene — that’s what we like to hear.
When it exceeds expectations, we’ve done our job. Appreciate you sharing.
— North Peak Gear
I bought this camping mat for indoor…
I bought this camping mat for indoor use. I like the convenience of the foot pump, the immediate deflation and the storage as well as the size of the mat when not in use, very compact thoroughly enjoy the product. It is as comfortable as they say it is if you have no problem, sleeping on an air mattress.
December 1, 2025
Unprompted review
Reply from Northpeakgear
Bill — great to hear it’s working well even for indoor use.
Convenience and compact storage are huge advantages in multi-use setups. Appreciate the review.
— North Peak Gear
Reply from Northpeakgear
Ange — thank you.
Built to be reliable and simple to use. Glad that’s coming through.
— North Peak Gear
stunning mattress
stunning mattress, it took a little longer to inflate them than shown in the video. very good product - price and value are well balanced.
November 5, 2025
Unprompted review
Reply from Northpeakgear
Doreen — thank you.
We aim for strong value-to-quality balance. Inflation time can vary slightly depending on pressure preference, but we’re glad it’s delivering overall.
— North Peak Gear
Very comfortable
I've just used my new mat during a cycling event. I needed to upgrade my gear. They were delivered promptly. I slept so well, I'm happy.
December 4, 2025
Unprompted review
Reply from Northpeakgear
Kathleen — cycling event testing is legit.
Stoked you slept well and it delivered under real conditions. Appreciate the feedback.
— North Peak Gear
good stuff!
the kid's loved the pump, they inflated it with their hands. the noise can be eliminated if you create a good sized sheet that fits with an elastic band. looks durable, haven't tried it yet on the field, I wanna see if it withstands branches and prickly twigs. will let you know!
November 28, 2025
Unprompted review
Reply from Northpeakgear
Tina — great tip on the fitted sheet.
Durability and real-world testing are exactly what it’s built for. Let us know how it handles those branches and twigs.
— North Peak Gear
The product is great and the delivery…
The product is great and the delivery was fast!
November 28, 2025
Unprompted review
Reply from Northpeakgear
Gordana — simple and strong.
Glad both the product and delivery hit the mark.
— North Peak Gear
A great team of people!
I loved the customer service and prompt delivery. No question was too big or small or silly, so thankyou! I'm very pleased with the product and although I haven't had the chance to use it yet, it certainly seems to be great quality and I'm very much looking forward to having a play!
October 31, 2025
Unprompted review
Reply from Northpeakgear
Jen — that’s what we aim for.
No question too small, and no delays in support. Appreciate you trusting us.
— North Peak Gear
Great Quality
Shipping was slow and not trackable, but when it did arrive it was in perfect condition and a great quality mattress.
November 27, 2025
Unprompted review
Reply from Northpeakgear
Ashley — thanks for the honest feedback.
Holiday congestion and international shipping can sometimes affect tracking visibility, but we’re glad it arrived in perfect condition and met expectations on quality.
— North Peak Gear
Reply from Northpeakgear
Glad it arrived quickly and delivered on comfort.
Appreciate the support.
— North Peak Gear
So far great
Sleeping pad came on time, customer service was responsive and helpful, and on two trips so far the pad was great. It's comfortable, folds up and fits in the bag well.
Doesn't seem as moisture resistant as I'd like and the foot pump isn't very efficient, but as long as the durability proves true to their claims, still perfectly worth it for me
November 1, 2025
Unprompted review
Reply from Northpeakgear
Will — thanks for the thoughtful review.
Moisture management can depend on surface conditions and layering. A light sheet or ground layer can help in damp environments.
Durability is a key design focus, and we’re glad it’s delivering on your trips so far.
Appreciate the feedback.
— North Peak Gear
A waste of money
Long waiting, cheap quality. Definitely a waste of money.
Customer service really polite but not really professional.
November 9, 2025
Unprompted review
Reply from Northpeakgear
Hi Gabriele,
We’re genuinely sorry your experience began with such a long international shipping delay — especially while your package was held in customs. We understand how frustrating that uncertainty can feel.
For transparency, your order was dispatched on time, but it was delayed during international transit and customs processing. Throughout the process, our team provided tracking updates and worked with the carrier while it cleared inspection.
When your package was finally delivered and you informed us that the complimentary pillow was missing, we immediately arranged a full replacement shipment — including an additional pillow as a goodwill gesture — at no cost to you.
We always aim to resolve issues fully and fairly, and while delays outside our control can happen in international shipping, we stand behind our products and our customers.
If there is anything further we can assist you with, our support team remains available and ready to help.
— North Peak Gear
Bought 2 mattresses
Bought 2 mattresses. They are strong and well suited to my six foot frame. relatively easy to pump up and easy to deflate. they are heavier than I expected but happy to trade off the weight in the pack for a good nights sleep while hiking
November 20, 2025
Unprompted review
Reply from Northpeakgear
Ian — thanks for the solid review.
Great to hear they’ve been strong, fit your frame well, and that you were happy to trade a bit of pack weight for proper sleep on the trail. That’s exactly the compromise most serious hikers choose.
Appreciate you taking the time to share.
— North Peak Gear
Surprisingly good value for money
Surprisingly good value for money, better than expected. Really good thermal insulation, comfort, easy to handle and transport. Light but sturdy, simply cant find any drawback
May 16, 2025
Unprompted review
Reply from Northpeakgear
Igor — that’s an unreal review.
Comfort, insulation, easy handling, light and sturdy with no drawbacks is exactly what we aim for. Thanks for backing us.
— North Peak Gear
I’m loving this ultralight air mattress…
I’m loving this ultralight air mattress after using it on a one night campout. It’s very comfortable and seems very sturdy. So far, so good!
November 8, 2025
Unprompted review
Reply from Northpeakgear
Ryan — love hearing that.
A one-night trip is usually enough to know if a mat’s legit. Glad it felt sturdy and comfortable straight away.
— North Peak Gear
Good value
Pros: The mattresses are large and we are impressed by the level of comfort.
Dealing with the Customer Service team was fantasic and very proactive.
Cons: They didn't turn up in the advertised delivery timeframe which was disappointing as we bought them for a particular trip. Would have been fantastic if we had them as it would have made our sleeping conditions much more comfortable.
January 8, 2025
Unprompted review
Reply from Northpeakgear
Susan — thanks for the balanced feedback.
We’re stoked you loved the comfort and that our team was proactive, and we also agree: missing the advertised timeframe for a specific trip is frustrating. Appreciate you calling it out — it’s feedback we take seriously.
— North Peak Gear
Great Experience
Easy to deal with - great product, switched out a colour for me mid order. Highly recommended
October 9, 2025
Unprompted review
Reply from Northpeakgear
Ian — easy win.
Glad the colour change was sorted mid-order and the product delivered. Appreciate the recommendation.
— North Peak Gear
Same can be find on Temu be aware of…
Same can be find on Temu be aware of that before buy it .
Despite a good communication that's nothing but Dropshipping scam .
Be ashame North Peak Gear to use this methode to make money on people . Saying that it's from Australia , that you plant a tree each mattress , a pinch greenwashing on top of that , blablabla ...
I'm not even sure you been hiking once .
Cheers
November 18, 2025
Unprompted review
Reply from Northpeakgear
Hi Aubry,
We strongly disagree with the characterisation in this review, but we respect your right to ask questions.
North Peak Gear is a registered brand with active customer support, warranty coverage, and thousands of fulfilled orders globally. We are not affiliated with Temu or other third-party marketplaces, and we do not sell through those platforms.
It is common for visually similar products to appear on large mass marketplaces at lower prices. However, similarity in appearance does not mean identical construction, materials, durability, or quality control.
Marketplace versions typically do not include:
• Structured batch-level quality control
• Verified material specifications
• Warranty protection
• Replacement support
• Dedicated customer service
• Accountability if something fails months later
When customers purchase from North Peak Gear, they receive a product that has been quality-checked, backed by warranty, and supported by a responsive team.
We regularly ship from Australia and internationally through established logistics partners. We also contribute to verified reforestation initiatives — one tree is funded for every order placed. That commitment is genuine and ongoing.
We understand that consumers expect transparency and accountability. We welcome scrutiny, and we stand behind both our products and our environmental commitments.
If you would like any specific verification details, our team is happy to provide them directly.
— North Peak Gear
Very satisfied arrived quickly
Very satisfied arrived quickly, best pad said what it was no gimmicks easy to blow up for this novice to all things camping
July 2, 2025
Unprompted review
Reply from Northpeakgear
Michelle — love that.
Best pad, no gimmicks, and easy inflation for a beginner is exactly what we want to hear. Thanks for the review.
— North Peak Gear
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