Northpeakgear Reviews 262

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and durability, often highlighting its comfort and ease of use, especially the built-in foot pump for quick inflation and deflation. Many appreciate the compact size for packing and storage, making it ideal for various outdoor activities. The overall user experience is frequently described as excellent, with many finding the mattresses surprisingly comfortable and supportive, even for side sleepers or larger individuals. However, some customers experienced slower than expected delivery times, with a few mentioning issues with tracking or receiving items later than anticipated. A minority of people were dissatisfied with the product's price, suggesting similar items could be found cheaper elsewhere, and a few noted minor issues like a different color received or a small leak.

What people talk about most

Product

Reviewers highlight positive aspects of the product, particularly its comfort and ease of use. Many customers... See more

Quality

People report positive experiences with quality. Many customers are pleased with the durability and comfort... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers experienced quick... See more

User experience

Customers had positive experiences with user experience. Many reviewers praised the ease of setup and pack... See more

Price

Consumers find price to be ambiguous. Many reviewers consider the products to be reasonably priced, offering... See more

Based on these reviews

Rated 5 out of 5 stars

We purchased 2 air mattresses from NorthPeak for an upcoming raft trip through the Grand Canyon. The materials appear to be durable and the inner pump system worked well. Took about 2 minutes to infla... See more

Company replied

Rated 5 out of 5 stars

These mattresses are no joke, no deflation at all, buy two and they pin together for a great sleep if you are a big person! Also recommend camping lithium fan, worth its weight in gold since tents ge... See more

Company replied

Rated 4 out of 5 stars

I love the inflatable mattress! We bought three but they are so wide we could only fit two I a 3 man tent. It didn't matter at all. Even just clipped together and sleeping on the seem between two othe... See more

Company replied

Rated 5 out of 5 stars

What a great experience purchased online Northpeakgear perfect transaction super fast post top of the range air mattress already slept on it 3 times .Ive got to say I slept like a baby all night. I w... See more

Company replied


4.5

Excellent

TrustScore 4.5 out of 5

262 reviews

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Rated 5 out of 5 stars

The mats met our needs for comfort and…

The mats met our needs for comfort and durability during a short trip. Look forward to using them more in the future.

November 1, 2025
Unprompted review
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Reply from Northpeakgear

Daniel — appreciate it.

Glad they met your needs for comfort and durability on the trip, and hope they get plenty more use.

— North Peak Gear

Rated 5 out of 5 stars

mattress is awesome

mattress is awesome. the pillows less so. doesnt even hold air.

November 17, 2025
Unprompted review
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Reply from Northpeakgear

Ben — thanks for flagging that.

That’s not normal and we would absolutely replace a pillow that didn’t hold air. If you haven’t already, email support@northpeakgear.com
with your order number and we’ll get it sorted.

— North Peak Gear

Rated 5 out of 5 stars

Best mattress ever tested

Best mattress ever tested. Fullstop. Almost as comfortable as the bed at home. Easy to inflate and deflate. Compact when stored in its bag.

November 15, 2025
Unprompted review
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Reply from Northpeakgear

Stefano — that’s huge.

“Almost as comfortable as the bed at home” is the goal. Glad it inflated/deflated easily and packed down properly for you.

Appreciate the review.

— North Peak Gear

Rated 5 out of 5 stars

We were looking for some sleeping mats…

Wanted sleeping mats for hiking. I'd compared a few different mats and these ones were some of the smaller packed sizes that were cost effective. We needed 4 so got a bundle deal which made them affordable. Packed weight is quite heavy (nearly 1kg). We've only used it for one night so far. I didn't like the foot pump and had to use my hands instead of my feet and this took a few minutes. I will be investing in a portable pump as after a full days hiking, having to do this would suck. I found it quite comfortable to sleep on. One thing I personally don't like is the built in pillow. I ended up turning it around. It would be good if you could get a mat without that feature. I liked the width of the mat and didn't roll off the edges. Still a little noisy, but not too bad.
Overall for the budget, these will work well and am pleased with the purchase. Will be using them in January for a multi day hike, so we'll see how they go then.

November 8, 2025
Unprompted review
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Reply from Northpeakgear

Rene — thanks for the detailed breakdown.

Totally fair on the pump preference — lots of hikers pair it with a micro pump for faster setup after a long day. Also good feedback on the built-in pillow; flipping it is a common fix for people who prefer their own pillow setup.

Hope the multi-day hike in January went well and the mats held up exactly how you needed.

— North Peak Gear

Rated 5 out of 5 stars

Good size for above average height (6’…

Good size for above average height (6’ ish, not sure about taller), nice to be able to clip them together, pumped up as expected. Would order again

November 1, 2025
Unprompted review
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Reply from Northpeakgear

Tony — love it.

Good size, clip-together feature doing its job, and you’d order again — that’s what we want to hear. Thanks.

— North Peak Gear

Rated 5 out of 5 stars

Very happy with our mattresses we use…

Very happy with our mattresses we use them for when we go on road trips on our motor bike. Comfortable and great product.

August 1, 2025
Unprompted review
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Reply from Northpeakgear

Lea Anne — perfect use case.

Motorbike trips demand compact gear and real comfort. Glad they delivered for you.

— North Peak Gear

Rated 5 out of 5 stars

Awesome sleeping pad, reasonably priced

I got a pair of these for bike packing. I have no bike packed with them yet, but I've used them and laid on them, and they are solidly comfy. They roll up quite small and they're pretty light, so I think they will work great for the intended purpose I got them for!

The foot pump works great and I love that the pads snap together!

September 13, 2025
Unprompted review
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Reply from Northpeakgear

Clayton — appreciate the review.

Great to hear they felt properly comfy and packed down small for bike packing. And the snap-together feature is a game changer for couples.

— North Peak Gear

Rated 4 out of 5 stars

Long shipping process but great product

I had a hard time getting my shipment but love the strength, depth and lengths of these mats. One thing I would love the company to add is a silicone mat or layer on top cause it is so easy to slide off these mats while sleeping! I'll be the first to buy this upgraded product! Keep me posted!

September 12, 2025
Unprompted review
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Reply from Northpeakgear

Cameo — thanks for the feedback and the idea.

If you’re finding it a bit slick, a fitted sheet or a grippy sleeping bag liner usually fixes that immediately and stops any sliding. We appreciate the suggestion on a top layer — noted.

— North Peak Gear

Rated 4 out of 5 stars

Bought the camping mat.

Bought the camping mat and gave it the benefit of the doubt.

Pros:
- It's massive - good for tall and broad folks.
- It's comfy, even for side sleeping.
- clipping together is a very nice touch for couples camping**
- delivery (UK, Central Scotland) was quick and well packaged.

Cons:
- it is a long way from Ultralight, heavier than advertised.
- the footpump is a total gimmick, very ineffective, way worse than advertised.
- it is not quiet to sleep on, it isn't as loud as some mats but it certainly isn't quiet.
- my tracking number didn't work, but it did still arrive.

Overall, not bad for a budget option. But it is a budget option.

** Edited 27/2/26 since NPG replied: you're welcome. On taking them out in the field, I think the the NRV on my mat might be faulty, as my SO found the footpump surprisingly effective (only slightly slower than my pump sack). However - the clip together feature was a let down as the clips do not alternate, meaning you clip together top-to-tail. Would be fine if it wasn't for the footpump valve placement and the integrated pillow pad. Hope this helps guys!

November 4, 2025
Unprompted review
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Reply from Northpeakgear

Thanks for the detailed and fair review.

You’re right that “ultralight” means different things to different hikers — we prioritised a wider, thicker, more supportive build, which adds a bit of weight compared to minimalist pads. For faster inflation, a micro pump is the best move.

Appreciate you giving it a proper assessment and calling out the comfort and size.

— North Peak Gear

Rated 5 out of 5 stars

Super comfy mattress and true to their…

Super comfy mattress and true to their word, it seems indestructible. Really pleased with my purchase and the customer service / communication

October 17, 2025
Unprompted review
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Reply from Northpeakgear

Colleen — that’s what we love to hear.

Comfort + durability + solid support is the standard we aim for. Appreciate the review.

— North Peak Gear

Rated 1 out of 5 stars

LOST AIR, THEY WOULDN'T HELP AT ALL

The sleeping padnnot only didnt work at all, literally lost air within 40 minutes. But then they required me to send multiple video and pictures “proving” that my claim was real. I tried over and over and they continued to push me through stupid loopholes. I simply ended up throwing it away. They are scammers and will drive you insane. Literally shop anywhere else. I have been back and forth with them for months now. I gave up.

September 20, 2025
Unprompted review
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Reply from Northpeakgear

Hi Sameer,

We’re genuinely sorry that your first experience with the mattress was disappointing — especially given the circumstances you described while working on wildfire deployment. We absolutely understand how frustrating it would be to have gear fail when you rely on it.

For transparency, when a product is reported as defective, our standard warranty process requires a short video or photo showing the issue so our team can confirm the cause and prevent fraudulent claims. In this case, the videos provided did not show a visible leak or valve issue, which is why additional footage was requested.

We understand that this felt inconvenient given your situation, and we regret that the process added to your frustration.

Despite not receiving confirmation of a visible defect and without the item being returned, we ultimately sent you a brand-new replacement mattress at no cost as a goodwill gesture. Our intention was simply to ensure you were not left without a solution.

We are not a scam operation, and we do not ignore legitimate defects. We honour our warranty policy consistently and fairly across all customers.

If you would still prefer to discuss an alternative resolution, our support team remains available to assist.

— North Peak Gear

Rated 5 out of 5 stars

Needed the pad for a hunting trip

Needed the pad for a hunting trip, showed up on time as stated. Very easy to inflate, although not sure I understand the internal pump that well. Used it for 7 days straight, provided great comfort and did not deflate. When it was time to go, deflated easy and rolled up easy. Excellent mat for the money and weight. Good r-factor rating as well.

October 19, 2025
Unprompted review
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Reply from Northpeakgear

Mike — that’s a proper test.

7 days straight with no deflation, easy pack-down, and good warmth rating is exactly what it’s built for. Appreciate the review.

— North Peak Gear

Rated 5 out of 5 stars

Good quality

Good quality, good delivery time.
Has stayed inflated for 2months at home.
Portable blower made inflation super easy.
Good light compact mattress

September 19, 2025
Unprompted review
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Reply from Northpeakgear

Joe — that’s awesome proof.

Staying inflated for that long at home says a lot. Glad the portable blower made setup easy and that it stayed compact and light.

— North Peak Gear

Rated 5 out of 5 stars

Great Customer Services

Positively surprised.
The contact with the company was phenomenal. Very nice, competent and quick to answer my questions. Shipping is also very fast, I didn't expect it.
I only tested the mattress at home, but I hope that I will enjoy sleeping on it outdoors as much.

August 19, 2025
Unprompted review
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Reply from Northpeakgear

Ren — thank you.

We’re glad the support and shipping exceeded expectations. Hope it performed outdoors just as well as it did in your home test.

— North Peak Gear

Rated 4 out of 5 stars

Took a couple of weeks to arrive

Took a couple of weeks to arrive, takes a long time to inflate with built in pump. Stayed inflated after use with minor top up required and was reasonably comfortable. Free pillow was tiny

September 1, 2025
Unprompted review
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Reply from Northpeakgear

Angeline — appreciate the honest review.

Inflation speed can definitely be improved with a small cordless pump (great move). And fair note on the pillow size — it’s designed as an ultralight bonus rather than a full-size camp pillow.

Thanks for the feedback.

— North Peak Gear

Rated 4 out of 5 stars

Great customer service

Recently bought camp mattresses and pillows. Delivery times could have been a little clearer but didn't take overly long. When they arrived though, there was an issue with incorrect pillows supplied. I immediately contacted by messenger chat and had a response withing minutes. I received replacement pillows just two days later. I have used my mattresses and pillows whilst camping on canoe expeditions for approximately twelve nights now with no issues, and no deflations during the night. I always use a Flextail pump to inflate them, although the built in pump on the mattresses has also been used without issue.

August 21, 2025
Unprompted review
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Reply from Northpeakgear

Steve — this is exactly the kind of real-world feedback that matters.

12 nights on canoe expeditions with no overnight deflations is huge. Also glad we fixed the pillow mix-up quickly — that’s how it should be handled.

Appreciate the detailed review.

— North Peak Gear

Rated 4 out of 5 stars

It's not as good as I expected …

It's not as good as I expected it to be...
I couldn't get the foot pump working so I just used a leaf blower. The complimentary pillow is a complete waste of time.
I do like the packed up size, very compact.

September 3, 2025
Unprompted review
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Reply from Northpeakgear

Damian — thanks for the review.

If the foot pump technique didn’t click, using a blower is definitely the fastest option. Glad you still liked the compact pack size — that’s a major advantage for travel and storage.

— North Peak Gear

Rated 5 out of 5 stars

Comfortable and compact mattress.

The mattress was delivered in good tine. It is reasonably compact and comfortable for sleeping. The built-in foot pump made inflating the mattress easy

September 1, 2025
Unprompted review
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Reply from Northpeakgear

Anne — love it.

Glad it arrived on time and that the built-in pump made inflation easy for you. Appreciate the review.

— North Peak Gear

Rated 4 out of 5 stars

Mattress is ok

Took 10 days to arrive. Email advised that it was to be delivered, and it was.
Only tested at home for now.
Built in pump takes quite a while to inflate, so I am using a small cordless pump which works well.
Seems comfy enough, and held air for several days.

July 12, 2025
Unprompted review
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Reply from Northpeakgear

Thanks for the honest feedback.

Cordless pump is a great pairing if you want faster setup. Glad it held air over several days and felt comfortable.

— North Peak Gear

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