Northside Rentals Reviews 

Rental went extremely well, until Northside cleared the vehicle at off hire, which was a day early, recording no issues and sending photos and emails confirming account closure. Then 8 hours later charge us for windscreen replacement - additional $1500? Now we are wasting our time chasing up their issues??

Hired a car for a week from Busselton
Car was brand new and very comfortable to drive
Kelsie the representative from Busselton was excellent and will use Northside Rentals on my next trip to WA

I had a great experience with Northside Rental Car! The service was friendly, professional, and hassle-free. The car was clean and well-maintained, and the whole rental process was smooth and easy. Great customer service and excellent value for money. Highly recommend Northside Rental Car to anyone looking for a reliable and stress-free car rental experience!

Excellent company/staff!
Had a minor issue with vehicle and was sorted and given a new car within an hr.
Couldn’t have asked for more!

5 star service from the team at Busselton rentals. Hired a 1T van for the day, friendly helpful staff, easy process, affordable price. Was running a few minutes late to return the van and team member Zac very kindly stayed behind to wait for me to return- so appreciated and highly recommend these guys!!! 5 stars.

Picked up and dropped off at location, no problems. Assisted with online paperwork.

Really friendly and satisfying to deal with.

Great service.
Fantastic staff.
Thank you Northside Rentals for your professionalism.

DO NOT USE NORTHSIFE RENTALS

Renting a van, get there and ”our van has a flat tire” så they’ll sort us another one!
Other customers come in and their ”trucks have a flat tire” aswell!
Waiting for over an hour, eventually they give us a truck that was not the one we ordered for the day!
Asked them if they can deduct some of the money because of the long wait and not even given the correct van, but no, not even a sorry for the wait!
Would recommend going to any other rental business!
Thanks for nothing

We required a 12 seater van for a 95year old mother and her friends and received some excellent advise on the most suitable options from RJ which turned out to be spot on
Van was clean and comfortable and not a mine spec van
Thank you
Will definitely use Northside again
Neil

I collected the hire vehicle which was in excellent condition. The staff at Greenwood were very helpful, and I will be using them again as my preferred hire company.

Excellent customer service Boyd picked-up and dropped us off at 🚉

Great easy pickup and drop off. Friendly staff. All good

We hired a Toyota hilux single cab tray top manual vehicle for 6 days while in Broome in July 2026. The car looked a bit rough but drove really well which surprised us because the daily rate was very good value, doing less than 100 kms per day. The shuttle service to & from our accommodation was excellent & friendly. The reception staff were friendly & helpful. We’ll use Northside again on our next visit to Broome.

I recently hired a car from Northside Car Rentals Kalgoorlie Office. The process was easy and the people were great to deal with. I hired the vehicle from Northside mainly because they offered a way to return the vehicle to their yard on Sunday morning as I was catching the Prospector Train on Sunday afternoon. In looking to hire a vehicle in Kalgoorlie, what I found was that all the Big 4 Car Hire Companies have taken a leaf out of the book of the Big 4 Banks and really failed to offer any Customer Service over the weekend out of normal trading hours. One company did offer to accept a vehicle return but only at the Kalgoorlie Airport and only when there would be personnel at the Airport Booking Out Vehicles. A big thank you to Northside Car Rentals for providing an excellent after hours service.

Easy pickup process, fantastic little truck with God-sending tail lift, value for money ($270 for 3 days), and most importantly, friendly service!

I would definitely recommend Northsides to anybody!!

My wife and myself have been coming to visit our daughter and family most years for the past 10 years. We always rent from Northside Rentals as they provide us with a good vehicle and excellent service at competitive price. We have never experienced any problems or hitches with the cars or the service so have no hesitation in recommending them to all.

Easy to book online and very good rates (recommended by local family who have used them before).
Friendly staff and not much hanging around with paperwork (or maybe it’s all changed since i last hired a car)
Loved that i got the photos of the car at pick up and drop off, no having to remember if anything had changed.
Mazda cx3 was great (looked new to me) for 2 of us with luggage (boot shelf came out to allow cases to be stood up).
Would definitely use again and recommend.

One of the best car hire experiences I have ever had. Did not have any problems and when we had to change our plans due to a cyclone they were very helpful and obliging. Security deposit returned without issue. Thank you Northside Rentals.

Rental process was easy and fast. Staff members on sites we pleasant and extremely helpful