Northside Rentals Reviews 216

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and professional service, often highlighting the helpfulness and friendliness of the staff. Many people found the prices to be very reasonable and competitive, offering good value for money. The quality of the vehicles is frequently described as good, with many being clean, well-maintained, and performing reliably. However, some customers also noted issues with the condition of the product, specifically mentioning vehicles that appeared dirty, had significant damage, or were not well-maintained. A few other people also felt that the provided vehicles had problems such as an expired registration, missing essential items like child anchor points or a manual, or a tail lift that was too narrow or lacked angle adjustment.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers consistently praise the excellent and... See more

Staff

People report positive experiences with staff, consistently praising their friendliness, helpfulness, and... See more

Price

Consumers find price to be positive. Many reviewers consistently praise the competitive and reasonable rates,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the condition of the... See more

Product

Clients share ambiguous opinions on the product. Many customers were satisfied, describing vehicles as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Northside Rentals experience was efficient and professional. They where most helpful when we misjudged the distance between our apt and their premises and they came and pick us up from roadside and... See more

Rated 5 out of 5 stars

Good quality hybrid car for a very reasonable daily rate. Smooth registration and checking-in service. Efficient shuttle drop-off service to Perth Airport upon return of the rental car. Highly recomme... See more

Rated 5 out of 5 stars

Easy to book online and very good rates (recommended by local family who have used them before). Friendly staff and not much hanging around with paperwork (or maybe it’s all changed since i last h... See more

Rated 5 out of 5 stars

Our vehicle had only done 35,000 kms, so was perfectly reliabe and economical. The staff were very pleasant. The free Broome airport shuttle was quick and had lots of space for our luggage. Onlin... See more


Company details

  1. Car Rental Agency
  2. Truck Rental Agency

Written by the company

Northside Rentals offer best weekly car hire deals in Perth from $25 a day. We have branches in Perth, Busselton, Broome and Port Hedland. We offer dedicated shuttle bus to and from Perth Airport, Broome Airport and Busselton/Margaret River Airport.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

216 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Car Hire…

Northside Rentals experience was efficient and professional. They where most helpful when we misjudged the distance between our apt and their premises and they came and pick us up from roadside and drop us in town after we returned the vehicle. Would hire again.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

We had a great experience with…

We had a great experience with Northside Rentals Broome … the car was perfect, in pristine condition. The staff were so helpful picking us up and dropping us back to the airport in their shuttle bus …. we highly recommend this company ⭐️⭐️⭐️⭐️⭐️

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Van rental (4 months)

I rented a van for 4 months. After a lot of research I found Northside Rentals to be the best price.
The process was easy and the staff were very helpful.
I would highly recommend Northside Rentals.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Trudy and the team were very helpful and pleasant to deal with. Car as new and spotless. I have used many hire companies on my regular trips to Perth but this was the first time I had used Northside. Based on this experience I will be back later in the year.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

7th July 2025

7th July 2025
Very friendly and helpful staff on the phone when we booked the rental, right on school holidays. We were ready to pick up the car earlier, we phoned them and they got the car ready for us.
Receptions staff, helpful, friendly and efficient. We took the car back a week later and same friendly and efficient service was all the way through.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Customer service was very professional…

Customer service was very professional and friendly.
The truck was clean and ready to go the only criticism I have is that the tail lift was to narrow.
The hire cost was very cheap compared to other companies,very good value.

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

Good quality hybrid car for a very…

Good quality hybrid car for a very reasonable daily rate. Smooth registration and checking-in service. Efficient shuttle drop-off service to Perth Airport upon return of the rental car. Highly recommend Northside rentals. Have used them several times over the last few years.

July 7, 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience

Very disappointing experience. I paid a $500 bond to rent a car from Northside Rental, but only got $211 back. No receipt, no explanation, no communication at all. I tried reaching out but got no proper response. Feels like they just kept my money without reason. Not professional and not trustworthy. Would not recommend.

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

Couldn't do better!

Excellent service as usual. Vehicle was clean and well maintained. Always a pleasure to do business with. Credit to the young ladies in the office for outstanding service with a smile! 🙂

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

Good prompt service.

Good prompt service.
Always get good quality service at reasonable rates.
Thanks again Northside rentals will definitely utilize your services again in the future.

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

A good service

The first car I was given had a few problems . But they changed the car for a better one , and they did not charge me any extra fees. So I think they did a fairly good job. Congratulations

April 29, 2025
Unprompted review

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