Northstylefashion Reviews 

I ordered a skirt that took longer than expected to arrive, and when it finally did, I was extremely disappointed. The quality was appalling—cheap fabric, badly creased, and nothing like what was advertised.

Trying to arrange a return has been a frustrating experience. The company expects customers to cover the cost of international shipping to China, which is not clearly stated anywhere on their website. You’d reasonably expect returns to be handled within your own country or region, but that’s not the case here.

They offered me either a 20% refund to keep the item or store credit, but I have no confidence in ordering anything else from them. The cost of shipping the item back is nearly the same as the product itself, making a return completely impractical.

I’ve spent far too much time going back and forth with customer service, and I’m left with a product I can’t use and can’t realistically resell. I strongly recommend avoiding this company.

I placed an order and then panicked after reading the reviews so cancelled my order. In fairness to the company, they got back to me immediately and I received a refund within 2 days. So perhaps not all bad.

Warning this company is a Chinese drop shipper. Items are very poor quality and not as the website images. Refund and returns are impossible

Amazing how they reply on Trustpilot but they can not reply on email 👍 I have e mailed Northstyle 8 times but they refused to provide a UK returns address.

They refused in 8 emails to provide a UK return address or a refund. It is uk law that companies must provide a local return address. I contacted my bank and made a section 75 claim, I used the email chain as evidence, my bank refunded the money in 2 days. Don't accept their offers or try to return goods to China, simply contact your bank and make a Section 75 claim for a full refund.

I wish I had read the reviews first. Ordered a pair of shorts, they arrived and looked nothing like the image. When I tried to return them they said I had to send them to China and pay the return postage myself, even though they sent me the wrong item.

Absolutely shocking, please do not buy from here. All of the 3 star reviews below are also clearly fake

Wouldnt even give it one star coat looked nothing like the photo looked like it was a rag thrown together complete scam

Every piece I own makes me feel polished and capable, ready for whatever I have planned.

The clean lines in the designs really stand out, giving each outfit its own quiet strength and presence.

Complete scam of a company. Ordered a blazer dress. And what I was sent was a complete different design to the website. Paid £50 for some 99p garbage from China. Avoid this company at all costs. Miss marketing and reported to financial ombudsman.

Elegant, easy, and genuinely wearable.

I’m really disappointed with my experience ordering from this company. I placed an order including a blouse and two dresses in different sizes. One item was never delivered, and the others didn’t fit, so I reached out for a return and refund — well within the return window.

Despite multiple emails over several weeks, I received delayed, inconsistent responses, and eventually was ignored entirely. I was then told I could only have store credit (even though I didn’t want to keep the items), and that shipping costs for any new order would be deducted from that credit. At no point was I offered a proper refund or even a clear resolution.

I made every effort to return the items on time, and the lack of communication from their side has left me extremely frustrated. This is some of the worst customer service I’ve encountered, and I would strongly advise others to be cautious before ordering.

Still waiting for a refund — or even a reply.

Purchased two shirts - both didn't fit unfortunately - asked for refund - see reply below - which ok i didn't read the T&CS my fault - However i have had no response ever since very poor - will put this down to lesson learnt - DO NOT BUT FROM NORTHSTYLE FASHION IF YOU WANT POOR CUSTOMER SERVICE - NICE ONE SOPHIE

Hi Richard,

Thank you for reaching out regarding your return.

You’re welcome to return the item if it’s not suitable. Please note that returns must be sent to our warehouse in China, and the shipping cost is typically around £30 or more, depending on the courier. Unfortunately, we’re unable to cover return shipping costs. To help you avoid the cost and hassle of returning the item, we’d also like to offer you an alternative:
You can receive a 30% refund, and you may keep the item.Please let us know which option you prefer:

• A 30% refund, with no return required

• A full refund, once the item is returned at your own shipping cost

We’re happy to proceed with whichever works best for you.

Kind regards,

Sophie Benneth

Northstyle Fashion Support Team

This company pretends to be local, but then forces you to send return shipments to China at your own expense. Scam - avoid!