NWM IT Reviews 22

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Jake is so clear and understandable in the technoligical world. I feel safe when he logs in remotely and offers advice. All equipment I have bought from him has lasted really well and no glitches.... See more

Rated 5 out of 5 stars

Excelent service from this company They took time to ensure work done was right for our needs and everything was updated Continued support is easily got which is a main factor for us Their knowled... See more

Rated 5 out of 5 stars

North Wales Media go above and beyond in every aspect of delivering our requirements. I personally work very closely with the majority of the team and it never ceases to amaze me their input, intuiti... See more

Company replied

Rated 5 out of 5 stars

Being inexperienced of computers and nervous when having to print off a number of documents I was delighted to find steve and Jake at NWM IT to be the answer to my prayers, nothing was too much troubl... See more

Company details

  1. Business to Business Service
  2. Business and IT Consulting Agency
  3. Computer and Accessories Store
  4. Computer Consultant
  5. Computer Support and Service Company

Written by the company

NWM IT is a business-to-business IT and Marketing managed service provider. We help customers with their IT infrastructure, cloud solutions, PC & laptop sales and repairs and much more. We strive to help our clients with all elements of technology so that they can thrive in this current era.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

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Rated 5 out of 5 stars

Jake is a trustworthy person.

Jake is so clear and understandable in the technoligical world. I feel safe when he logs in remotely and offers advice. All equipment I have bought from him has lasted really well and no glitches. I always recommend him to everyone who needs computer help

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

In very safe hands with this company

Excelent service from this company They took time to ensure work done was right for our needs and everything was updated Continued support is easily got which is a main factor for us Their knowledge and expertise.I would highly recommend this company

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience with this…

I had a fantastic experience with this business. The service was top-notch and all of my needs were met in a timely and professional manner. Since i joined there has been no issues with payments always received on time every time.

Thank you Jade for being so helpful

January 23, 2024
Unprompted review
Rated 5 out of 5 stars

Being inexperienced of computers and…

Being inexperienced of computers and nervous when having to print off a number of documents I was delighted to find steve and Jake at NWM IT to be the answer to my prayers, nothing was too much trouble, they were unbelieveably nice kind and helpful .... as customer service should be but seldom is and they even made be a cup of coffee and took me gently through the process .... an hour later I had my printing ... but more importantly a business i can heartily recommend and will use again .... Thank you Both, Brilliant and then some.

May 24, 2023
Unprompted review
Rated 5 out of 5 stars

Best Marketing Company in North Wales *****

Our organisation signed up for support and marketing with North Wales Media last year. I honestly didn't know what to expect as I am personally a technophobe but knew that our business needed help with the website and marketing including SEO and one to one advice.
Over the last few months I have found this company to be transparent, supportive and quick to get back tonany questions I asked through email or our personal dashboard.
I would fully recommend this company as it is family run, with extremely helpful staff who give explanations to why certain things happen online (which is important to me as I don't understand).
Do not hesitate to work with these lovely helpful people.
Sarah Way
Director
RainbowBiz CIC

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

North Wales Media go above and beyond…

North Wales Media go above and beyond in every aspect of delivering our requirements. I personally work very closely with the majority of the team and it never ceases to amaze me their input, intuitive solutions, timeliness and tenacity they adopt with their approach. We see great results year on year and without them, we wouldn't be the successful business we are today. I highly recommend to anyone wanting to get ahead in business. You guys are the best!

February 12, 2021
Unprompted review
NWM IT logo

Reply from NWM IT

Thank you Sarah! We absolutely love working with you and the Maverick team. Here's to more years of great results

Rated 5 out of 5 stars

wdp…

we purchased a laptop from we do pc six seven years ago we go back to them all of the time service is nice friendly good advice with good price too nice people to deal with .would recomend them to you

September 22, 2020
Unprompted review
NWM IT logo

Reply from NWM IT

Thank you, Mrs. Ellis, really happy we could help!

Rated 5 out of 5 stars

AMAZING COMPANY

Amazing company, wonderful, friendly, honest, family run business which I couldn't recommend highly enough, they are wonderful in looking after all the tech side and more within my business and I have so much trust in them in all areas. Nothing is too much trouble and everything is completed to a high standard.

August 3, 2020
Unprompted review
NWM IT logo

Reply from NWM IT

Thank you so much for this review Sarah May. Such a pleasure to work with you!

Rated 5 out of 5 stars

iPhone data transfer - 1st class service

Thanks to Carmen today for transferring the data across from my daughter's old iphone to her new one. It wasn't straight forward but she persisted with it until she got it done. Always first class service at a reasonable price. Thanks guys!

February 19, 2020
Unprompted review
NWM IT logo

Reply from NWM IT

Thank you for the review! Really glad that we could get it sorted!

Rated 5 out of 5 stars

Excellent honest advice

Excellent honest advice, they have supported and developed our website and SEO program, to number 1 in the world

January 16, 2020
Unprompted review
NWM IT logo

Reply from NWM IT

Grateful for the review Dave, thank you very much! Super happy to have you onboard and we'll no doubt see you soon!

Rated 5 out of 5 stars

Professional service

Anne's Patisserie throughly recommended Northeales Media.
Northwales media produced our wedsite in a very professional way and guided us through the process to achive a wonderful clean design and very functional site.looking forward to working with them throught out the year.

January 16, 2020
Unprompted review
NWM IT logo

Reply from NWM IT

Thank you so much for the review, Anne!
Definitely one of our favourite websites to have been a part of.
Hope to see you soon, best to you both.

Rated 5 out of 5 stars

First class service

First class service. Nothing is too much trouble and the Yorkshire tea is very nice!

January 12, 2020
Unprompted review
NWM IT logo

Reply from NWM IT

Thank you for the review Rose, really appreciate it. (Also, you can never beat Yorkshire tea!)

Rated 5 out of 5 stars

Dependable

Dependable, knowledgeable and always prompt in assistance.
nice people to deal with and also modest with professional charges.

January 8, 2020
Unprompted review
NWM IT logo

Reply from NWM IT

Thank you very much for the kind words, Mr Brown. Hope you had a lovely New Year and look forward to seeing you.

Rated 5 out of 5 stars

Excellent

Excellent, NMW has brought us to number 1 in google for dealer diagnostic tools!

January 8, 2020
Unprompted review
NWM IT logo

Reply from NWM IT

Thanks for the review, Andy. Happy to have you and the team on board!

Rated 5 out of 5 stars

Great Knowledge, Great Service, Great IT & Marketing Partner!

We have dealt with Phill, Steve and the team for a number of years now through IT changeovers, marketing / website design, telecommunications and contract maintenance of our IT systems and have found North Wales Media to be outstanding in all aspects of customer service we have required.

I would not hesitate to recommend their services and knowledge to anyone who requires IT, telecomms or marketing advice or services.

January 8, 2020
Unprompted review
NWM IT logo

Reply from NWM IT

Thank you, Paul, for these very kind words. We're really glad we could help you and the team and are happy that you allow us to continue to do so.

Rated 5 out of 5 stars

Good honest company to deal with

Good honest company to deal with, staff are very knowledgeable and very helpful in every way.

January 8, 2020
Unprompted review
NWM IT logo

Reply from NWM IT

Thank you, Dewi. It's a pleasure to work with you, Mike and the team.

Rated 5 out of 5 stars

Highly recommended

Highly recommended. A very helpful and professional team of people catering for all the IT needs of my business.

January 8, 2020
Unprompted review
NWM IT logo

Reply from NWM IT

Thank you very much for the review, Tim. Look forward to seeing you soon.

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