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Rated 1 out of 5 stars

Bought a second hand Honda cbr600fw 1998, back in 2016. Used it for the last eight years on the odd occasion. Still only 12000 miles on it. Decided to strip it down and prepared the frame by using w... See more

Rated 1 out of 5 stars

After purchasing a seat cowl one of the screws went missing, I have been chasing the spare part for over 18 months! Nobody wants to take responsibility and after sending several emails (as they reques... See more

Rated 2 out of 5 stars

I would give a 5 star review for my latest order of a yellow pearl sprint yellow undertray. I would prefer some notification about dispatch (I did not receive any details about dispatch). However I w... See more

Company replied

Rated 1 out of 5 stars

I purchased a Scorpion helmet in March which had a fault, I contacted the store, they said they would sort the matter out, as the helmet is covered under warranty, this was in march, still not sorted,... See more

Company replied

Company details

  1. Motorcycle Shop

About NWMD

Information provided by various external sources

NWMD is online and in-store in the North West of the UK. With a reputation for excellent customer service, competitive prices and unrivalled product knowledge, North West Motorcycles Direct is bringing the service you would expect from a specialist motorcycle dealership to the online world.

With excellent relationships with industry leading accessory and clothing suppliers, we have the buying power to bring you great prices, excellent customer service and the latest motorcycle products. Stocking brands such as Arai, Givi, Shoei, RST, Alpinestars and much more we are certain we will have a product for everyone!

As we are also part of North West Motorcycles, we are proud to be one of the biggest suppliers of Genuine Honda motorcycle parts in the UK. We stock a wide range of genuine service items, exhaust systems, air filters, brakes and more to keep your Honda running as well as it did when it left the factory.

Unlike many other online motorcycle stores, North West Motorcycles has store locations in Lancaster, Blackpool and Wigan that give you the opportunity to see and try the products you are interested before you make your purchase.


Contact info

1.2

Bad

TrustScore 1 out of 5

185 reviews

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Rated 5 out of 5 stars

AGV Guy Martin 3some helmet

Couldn't recommend these guys enough. Went to a number of shops and tried numerous online but couldn't get my size, Andy first of all offered to order the different sized lining to fit me, then tried a bit more and managed to get the helmet in my size. Kept me constantly informed, helmet arrived today after paying yesterday, never know anyone/anywhere go to the lengths these guys have to get me what I want.

August 3, 2017
Unprompted review
Rated 1 out of 5 stars

Waste of money

After purchasing a seat cowl one of the screws went missing, I have been chasing the spare part for over 18 months! Nobody wants to take responsibility and after sending several emails (as they requested) and plenty of phone calls they are just ignoring me. Shocking service considering they are the only one who makes the screws!

July 26, 2017
Unprompted review
Rated 1 out of 5 stars

Scorpion Evo 2000 black white green

I purchased a Scorpion helmet in March which had a fault, I contacted the store, they said they would sort the matter out, as the helmet is covered under warranty, this was in march, still not sorted, very poor service, would not buy scorpion products again. I think I have been patient enough it is now end of June and still no contact, thanks guys!!!!!!!!!

June 26, 2017
Unprompted review
NWMD logo

Reply from NWMD

Frances, first off - I'm so sorry for this! It's not how we like to do things at all.

Although it doesn't help your situation, it has come about due to some issues we've had lately and things are only just getting back to normal.

As soon as we saw the review my colleague tried to contact you via email, if you could get in touch with us we would love to show you how good NWMD can be!

Rated 4 out of 5 stars

fast international shipping,ordered a …

fast international shipping,ordered a pan European top box to the US, after it shipped arrived in 3 days!, could have been packed better, was just in a box no packing material, the box was smashed in and had a hole, I thought it was going to be damaged on arrival, but luckily somehow it wasn't.

June 20, 2017
Unprompted review
NWMD logo

Reply from NWMD

Alfonso, really sorry to hear the box it arrived in was damaged. Obviously this will have been done by our courier company and I will pass on the concerns.

The items will have come in to us exactly as you received them, so this has flagged up that we need to make sure our international parcels are packed to a standard we are happy with!

Rated 5 out of 5 stars

Easy online purchase

I needed new bike kit and looked around online and locally in shops and they were the best price with a good range. The order process was easy and delivery was very quick.
I highly recommend them 😀

April 10, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service, competitive prices

Bought a full system Akrapovic Exhaust and Alpinestars leathers from NWMD. Quick delivery with tracking as well as quality products. They have very competitive prices as well so are now my go to online shop before I order anything.

April 6, 2017
Unprompted review

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