Bought a second hand Honda cbr600fw 1998, back in 2016. Used it for the last eight years on the odd occasion. Still only 12000 miles on it. Decided to strip it down and prepared the frame by using w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After purchasing a seat cowl one of the screws went missing, I have been chasing the spare part for over 18 months! Nobody wants to take responsibility and after sending several emails (as they reques... See more
I would give a 5 star review for my latest order of a yellow pearl sprint yellow undertray. I would prefer some notification about dispatch (I did not receive any details about dispatch). However I w... See more
Company replied
I purchased a Scorpion helmet in March which had a fault, I contacted the store, they said they would sort the matter out, as the helmet is covered under warranty, this was in march, still not sorted,... See more
Company replied
Company details
About NWMD
Information provided by various external sources
NWMD is online and in-store in the North West of the UK. With a reputation for excellent customer service, competitive prices and unrivalled product knowledge, North West Motorcycles Direct is bringing the service you would expect from a specialist motorcycle dealership to the online world.
With excellent relationships with industry leading accessory and clothing suppliers, we have the buying power to bring you great prices, excellent customer service and the latest motorcycle products. Stocking brands such as Arai, Givi, Shoei, RST, Alpinestars and much more we are certain we will have a product for everyone!
As we are also part of North West Motorcycles, we are proud to be one of the biggest suppliers of Genuine Honda motorcycle parts in the UK. We stock a wide range of genuine service items, exhaust systems, air filters, brakes and more to keep your Honda running as well as it did when it left the factory.
Unlike many other online motorcycle stores, North West Motorcycles has store locations in Lancaster, Blackpool and Wigan that give you the opportunity to see and try the products you are interested before you make your purchase.
Contact info
Unit 7, FY6 8JX, Blackpool
- 01253892955
- info@northwestmotorcyclesdirect.com
- northwestmotorcyclesdirect.com
My order was delt and dispatched promptly
My order was dealt and dispatched promptly ,and i have and would use them again .
September 16, 2014
Unprompted review
Reply from NWMD
Thank you for your feedback Carl!
Great service
Ordered part from Cox Honda and came next day, well packaged and a good deal
September 16, 2014
Unprompted review
Reply from NWMD
Thank you for your feedback Robert!
perfect!
I ordered one item ... clear website ... clear procedure ... delivery tracked perfectly ... very good experience I suggested your site in the Honda Crosstourer Forum Italy!
September 16, 2014
Unprompted review
Reply from NWMD
Thank you for your feedback Riccardo!
Great Service
A pleasure to deal with from the 1st Email (i emailed 4 company's and only got a reply from Cox Honda shocking) was after a CBR1000RR6 side stand for my Tuono, got a great price, rang and ordered on a Friday was told would be with me by Thursday/Friday the following week so was delighted when it arrived on Wednesday.......Will definately be recommend them to people i know and any Tuono owners who want a better side stand.
Thanks for everything
Kind regards
Mark
August 7, 2014
Unprompted review
Reply from NWMD
Thank you for your feedback Mark!
Great products and prices!
I am very delighted with the service off Cox Honda. All the parts required by me arrived in a perfect condition and not a single bit was missing. Verry impresive and will use Cox Honda from now on!
August 4, 2014
Unprompted review
Reply from NWMD
Thank you for your feedback Mateusz!
excellent service and quick
I would recommend Cox Honda online purchasing to anyone who needs a present quickly. The communication is excellent and immediate, and they go out of their way to help. My only reservation is the t shirt I bought was sized inaccurately. I had to return it for one marked 3 times bigger than my husband actually is! it's a good company to deal with though, and I will again.
July 29, 2014
Unprompted review
Reply from NWMD
Thank you for your feedback Anne!
Excellent
It was my second purchase from Cox Honda and I am very happy with everything. It is a pleasure to do transactions with them. Highly recommended.
July 28, 2014
Unprompted review
Reply from NWMD
Thank you for your feedback!
brilliant
your service was exceptional i ordered carbon fibre affect full body kit for cbr250r in two instalments and both came bang on time of you eta
many thanks
shaun goadby
July 16, 2014
Unprompted review
Reply from NWMD
Thank you for your feedback Shaun!
Great price, service, comms & delivery.
Easy web site to follow, very competitive pricing, emails to let me know what was happening and overnight delivery through FedEx. Perfect in every aspect. Thank you Cox Honda.
July 9, 2014
Unprompted review
Reply from NWMD
Thank you for your feedback Mike!
Most Helpful !
It was my 3rd time when I used this shop. As always I did not regret. Customer service helped me a lot. I advice me with the price, quality and the brand of the item I purchased. I spend about 2 weeks testing the product and everything what they said was true.
Do not hesitate and ask them about anything you want. They really got some knowledge and experience.
Highly recommended.
July 1, 2014
Unprompted review
Reply from NWMD
Thank you for your feedback Damian!
Excellent products at good price!
I shall thank you Cox Honda! I rang them up to see the availability for Richa Phantom jacket. The guy that I spoke to was brilliant! Excellent customer service guys! And jacket arrived next day! Definitely will use only Cox Honda from now on.
June 30, 2014
Unprompted review
Reply from NWMD
Thank you for your feedback!!
Service which exceeds expectations
Excellent service, quality products.
They make sure you get all the parts needed for your motorbike. The viscosity of the oil was chosen to match the current time of the year.
A little extra for me was the update regarding the order was in my native language (which is not English) ... nice touch!
I will be using them from now on.
June 29, 2014
Unprompted review
Reply from NWMD
Glad to hear this Seb!
All Companies Should Be Like This!!!
I wish to thank the hard working team at Cox Honda. Myself and my brother both have the same motorcycle, a VFR 1200 Crosstourer. Although the luggage is adequate, it has nothing on the Givi luggage. The team helped with the request for 2 sets of luggage and recommended the Trekker system. Once we had decided the team then assisted in ironing out any of the issues and getting the equipment to us, within the time required before we left on our tour. I can not recommend this company enough. Many thanks.
June 17, 2014
Unprompted review
Reply from NWMD
Happy Riding Gav, Enjoy your trip!
Phenomenal
I really can't say enough good words about the service I received. I made an enquiry regarding a one-piece leather suit and after advising the guys of which one I was after; they arranged a price I couldn't refuse. To top it off, it arrived the next day at no extra charge.
Awesome. I'll certainly be using Cox Honda again.
Matt.
June 14, 2014
Unprompted review
Reply from NWMD
Brilliant Matt!
quality items great prices
I recently purchased alpinestars jacket trousers Rest boots and richa gloves 2 items were out of stock but I was offered replacements and was very happy thanks to Damian and Joe
May 22, 2014
Unprompted review
Reply from NWMD
Glad we could help William!
Excellent personal customer service
Placed a couple of orders with Cox Honda now. Have experienced excellent customer service and good advice from their staff (Damian). Good communications of order status and quick delivery.
Highly recommended!!!
May 21, 2014
Unprompted review
Reply from NWMD
Another Happy Customer!! Great News!!
Great service, fabulous communications
I needed a mirror cowling, indicator and after market wind deflector ... was very impressed with the service from Cox Honda parts department ...they got me all the bits, screws included ... service was prompt, delivery excellent and commnications from Cox Honda was just fabulous ... thanks Damian
May 12, 2014
Unprompted review
Reply from NWMD
We hope to deal with you again!! :)
I AM TRULY IMPRESSED
ORDERED A TOP BOX PLUS FITTINGS FOR MY LITTLE HONDA, IT WAS AN ORDER THAT COULD HAVE GONE WRONG, A CERTAIN COLOUR, A CERTAIN TYPE OF FITTINGS, BITS COULD HAVE BEEN MISSING, BUT NO EVERYTHING WAS PERFECTION, I AM TRULY IMPRESSED. COX HONDA HAVE MY VOTE AND CONFIDENCE TO USE AGAIN. WELL DONE, I SHALL SING YOUR PRAISES.
J WHALLEY
ROCHDALE
May 7, 2014
Unprompted review
Reply from NWMD
Fantastic!! We are really please you had an excellent experience with CoxHonda
Excellent to deal with
Helmet arrived very fast. They're very helpfull.
Definitely will use again. Thanks!
April 30, 2014
Unprompted review
Reply from NWMD
Excellent news John!!
Definitely Wearing the TROUSERS
Very fast delivery of my Motorcycle Trousers - They came well packed too! A quality product from a quality company - Well done!! Thanks to Cox Honda!
April 15, 2014
Unprompted review
Reply from NWMD
Excellent, Glad you wearing the trousers John :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.