I had more than one issue, My latest problem is on the order I placed on the 17th of March. Order number 83717NXS After 6no back and forth communications with the northXsouth team still not item. I ha... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We ordered a Roomba i7 Robot Vacuum Cleaner - our first purchase from northXsouth. It was delivered to our home (Dublin area) within 48 hours. Unfortunately, the unit was faulty with multiple issues.... See more
From the start of my enquiry for two items fitted under electric blanket which arrive and well wrapped Plums my new dyson the wife was eager to receive I had confirmation and texts advising me of wh... See more
We are coming towards the end of our new build and so needed to buy a lot of appliances for our house. Andy was extremely helpful at recommending items to us that would work best in our home and... See more
Company details
Written by the company
Family business established in 2016.
Contact info
29-29 Acorn Business Centre, BT53 7LH, Ballymoney, United Kingdom
- +44 (0) 282 723 8088
- support@northxsouth.ie
- northxsouth.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Some problems with delivery....but perfect in the end!
The item arrived the day after ordering, when I had been told 2 or 3 days!
So that was amazing - however there was a problem with the delivery company and as I was tracking the item following an email saying it would be here at a certain time, after that time it had not arrived - I wanted to ring northXsouth but no number could I find on the website! However I DID find one and the lady who dealt with me couldn't have been better. She rang me back to say it would be here the next day - but then I DID get a call from the delivery people and we arranged a pick up and I had it in less than 24 hours of ordering - and I live at the other end of the country! Thank you.
Brilliant experience
Andy was knowledgeable, responsive and super to deal with. I have used nXs twice now and the value is just brilliant. Pat
Customer service very pleasant and…
Customer service very pleasant and efficient. Delivery within 24h as promised. Recommended!
EXCELLENT!
An excellent experience with NorthxSouth from start to finish. Ordered a cream Smeg toaster and kettle online. Was delivered within a few days (with free postage) and am delighted with the items. Would highly recommend and would have no hesitation using again.
it is better than i taught it would be…
it is better than i taught it would be who needs sky when you have this magnificent free to air box as they say it is the best thing since the sliced pan
Great range of products at really…
Great range of products at really competitive prices. And really fast delivery. I will be coming back
5* exceptionally excellent
Firstly the prices were more than competitive actually the cheapest I could find. The delivery was exceptionally fast. Couldn't be happier with the service definitely 5*
Imagine it's past 10pm on Sunday and…
Imagine it's past 10pm on Sunday and You've been browsing / researching internet for the whole weekend to see what would be the best speaker for Yourself, You have finally made the decision to purchase the right thing and Your heart wants it now, You cannot wait to unpack it and try it and listen to it – You are excited like a child getting a present... If You order from NorthXSouth they will look after You with the exact same feeling – 'we must get it to the customer as quickly as possible because we know how this excitement feels'.
I've gone through the reviews here and they should all be 5 star reviews, please see the breakdown below:
1% gave 1 star
This is ONE customer who lives in the middle of country and they have no mobile reception, DPD failed to deliver the package because they couldn't find the house or get through to the customer.
This is not fault of NorthXSouth who dispatched it as quickly as always, I think the customer was unfair to rate the company 1 star for something that wasn't their fault!
1% gave 3 stars
This is ONE customer who received a package that got damaged in transit – again this is not NorthXSouth's fault in any way, they did not deserve 3 stars
2% gave 4 stars
This is EIGHT people who were COMPLETELY HAPPY with their order speed/quality/price yet – they gave 4 stars, were they expecting a free dinner as well to give 5 stars ?
They got exactly what they wanted, as quickly as they wanted, as cheap as they wanted yet they felt it wasn't enough...
Would I buy the speaker from NorthXSouth if it cost more then everywhere else ? YES!
I have received very good service and I've been shopping online for some years now, this passion and dedication is very rarely seen these days, I am not going to describe how I got looked after because someone might exploit it but You can order from them and You will receive the best service ever.
For anyone living in Ireland, - NorthXSouth are usually cheaper then amazon + they only charge 3.5 for next day delivery and that means next day delivery every time!
If I am looking to buy a speaker next time I will probably ask NorthXSouth to put it in their stock, wait for couple of weeks for them to start stocking it and order it from them :-)
Excellent service
Had some issues getting the shipment…
Had some issues getting the shipment address in. Andy was very helpful and sorted it out very quickly
Perfect
Exactly as described, great price and quick delivery. Can't all for much more really
Brilliant service
Arrived promptly
Product was promptly dispatched but delivery less than satisfactory
Product was promptly dispatched. Delivery company said they attempted delivery but they never called. In the end arranged to pick up the parcel. Packaging was damaged, crumpled, torn box, but goods undamaged. I bought this for myself so no problem but if I was buying it as a gift for someone I would not have been happy.

Reply from northXsouth
Great communcation
Great communcation, very fast, and great prices. Highly recommend.
Excellent service.had order in two…
Excellent service.had order in two days.all perfect.will definitely deal with you again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







