Norton Insurance Brokers Reviews 20

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Faisal Ali works really hard to secure the best deal. Always very attentive and polite and interested in you as a person have recommended Norton Insurance to my friends. David R

Rated 5 out of 5 stars

Professional,polite, really helpful and always willing to spend time to get the best cover. Client manager Jayne Devey is a credit to the company. Such a pleasure to be able to speak to the same... See more

Rated 5 out of 5 stars

My usual Norton contact David Akhtar has retired this year and I wish him a long and happy retirement. He looked after my vehicle insurance for a number of years. This year my renewal was dealt with b... See more

Rated 4 out of 5 stars

After issues last year with Norton not getting my cover right first time, the advisor this year, Guv, did an excellent job. Brought my renewal price down substantially by providing the cover I asked... See more

Company details

  1. Insurance Broker
  2. Auto Insurance Agency
  3. Commercial Insurance Company
  4. Home Insurance Agency
  5. Personal Insurance Company

Written by the company

Norton Insurance Brokers is an independent UK insurance broker providing tailored insurance solutions for individuals, families and businesses. We specialise in home insurance, high-value home insurance, motor insurance and business insurance, offering expert advice and access to a wide panel of insurers to find cover that fits your needs. Whether you’re protecting your property, your lifestyle or your business, our team works with you to arrange the right level of cover at a competitive price. As experienced insurance brokers, we focus on clear guidance, personal service and long-term support — including help at claims stage when it matters most. Our goal is simple: to make insurance easier to understand and ensure you’re properly protected.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

5-star
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Rated 5 out of 5 stars

Professional,polite excellent service.

Professional,polite, really helpful and always
willing to spend time to get the best cover.
Client manager Jayne Devey is a credit to the company.
Such a pleasure to be able to speak to the same person
who actually remembers you.
This is a great plus for the company.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Melissa was the young lady is was in contact with and she was very polite and helpful. it is a refreshing change to speak to a person in the UK who you can understand and have a chat with as well. Although i did have a cheaper quote i will not change to a company who would not give me the service i know i can rely on. Regards Phill

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Use this company for my insurance needs…

Use this company for my insurance needs and have always had a great experience with the staff and finding great policies for my car and home. My personal client manager Gypsy-Mae Roberts is very friendly and professional and ensures that all my requirements are met and explains everything in a manner that I understand

April 20, 2026
Unprompted review
Rated 4 out of 5 stars

Would now recommend.

After issues last year with Norton not getting my cover right first time, the advisor this year, Guv, did an excellent job. Brought my renewal price down substantially by providing the cover I asked for.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Vehicle insurance renewal 2026

My usual Norton contact David Akhtar has retired this year and I wish him a long and happy retirement. He looked after my vehicle insurance for a number of years. This year my renewal was dealt with by Melissa whom I found to be diligent, knowledgeable and very willing to look at alternative options to get the best deal she could for me. I have always found Norton to be a company that goes the extra mile for its clients and this year was no exception. David Akhtar is a hard act to follow but Melissa did excellently. Thank you. Alan G

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Longstanding & returning customer.

Longstanding & returning customer.
I contacted Norton to terminate the insurance of my classic car ( which had been with them for nearly 20 years) & take out insurance on a new car purchased that day.
Outstanding service from Melissa, who was professional & friendly, addressing all of my queries & options.
The transaction was completed with minimum fuss & complete efficiency.
My confirmation documents arrived immediately as promised. Happy to recommend to friends & family.

April 15, 2026
Unprompted review

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