Nortonoantivirus Reviews 57

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Real rip off. I subscribe to their premium service. Should I follow their "random" computer check it would cost me more than one thousand dollars a year on top of the premium service. Their VPN includ... See more

Rated 2 out of 5 stars

Constantly bombarding me with upgrade options. I've not had any problems with viruses etc so I guess its doing Its job where that's concerned, but, leave me alone when I tell you NO, stop trying to sq... See more

Rated 1 out of 5 stars

Have been with Norton for over ten years, but much more of the "doom messages" then will not renew next year. I thought I paid for protection and good running of my laptops but now I am getting regu... See more

Rated 2 out of 5 stars

My overall experience is underwhelming, my main issue is that for approx 30% of the time I cannot access password manager when my PC boots up. Luckily I have Safeincloud to fall back on which only cos... See more

Company details

  1. Software Company
  2. Software Vendor

Information provided by various external sources

Dial Nortono antivirus support phone number, technician provides technical assistance for Nortono antivirus security, scan virus, installation, updating and many more.


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1.5

Bad

TrustScore 1.5 out of 5

57 reviews

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Rated 1 out of 5 stars

They do not look after existing customers!

Re-new, this year £29.99 NEXT year £84.99 and you have to agree to auto re-new. Phoned Norton and they agreed to lower next year to £29.99, so why after several years with Norton do they try to rip you off.
If I had agreed to the deal, I would also have to agree to auto re-new. I will not be using Norton in future.
There are lots of other Anti-virus software out there.
I am with BT broadband so I get FREE McAfee protection!

September 5, 2020
Unprompted review
Rated 1 out of 5 stars

Norton Antivirus FAILS TO STOP SCAMMERS USING REMOTE TOOLS

Norton Antivirus FAILS TO STOP SCAMMERS USING REMOTE TOOLS! Not just Norton but all the anti-virus companies
just let commercial off the shelf apps run in
VERY OBVIOUSLY INAPPROPRIATE situations.
These tools are remote control apps and spyware tools.

I am a computer security consultant. When staying in Newark Northgate in England, the owners were very kind and professional.

I came accross the landlord being scammed, unfortunatly far too late. The loud voice of the Indian sounding scammer had already hijacked his PC and taken a large sum of money - but still would not restore the PC rather tried to extort even more. I came along and topped that. Sad that NORTON ANTIVIRUS WAS installed and gave a FALSE sense of trust to the owner who was not so
computer savy. To anybody complaining that I mentioned "Indian". The Indian government has "eventually" helped us anti-hacking teams track these people down.
Jail sentences exceeding 20 years!
They "eventually" realised that these scammers caused 80% of Indian sounding business phone calls that were legitemate to be REJECTED. Even bank call centers and ticket companies,
were no longer able to operate from India! COSTING SOME MILLIONS OF JOBS AND OVER YEARS AT LEAST 40 BILLION DOLLARS FARE EXCEEDING WHAT THE SCAMMERS EARNED!
THE COST IN BUSINESS TRUST TO INDIA WILL REMAIN FOR
SOME 20 MORE YEARS - PEOPLE WILL NOT FORGET!
YES an unfair stain on India by billions of automated phone calls from these criminals. GET THE FACTS WITHOUT BEING PC!

The missuse of remote admin software on a computer that has
never needed it, is OBVIOUSLY CLEARLY CRIMINAL.
Anti-virus companies need to WARN users that they have
any form of control, screen sharing, keyboard logging,
a current remote login etc.
AT LEAST WARN THE USER! PLEASE AND OBVIOUS!
NOT TO DO SO IS NEGLEGENT!

Anybody can INSTALL a huge list of other spyware and Norton Virus does nothing, the truth is the others are just as bad.
Microsoft also FAILS to warn users that other coexistant
login sessions are running - and you need to know.
They fail to tell you!
Norton ... THAT VICTIM IS YOUR CUSTOMER
YOU FAILED THEM, AND COST THEM THOUSANDS!
ALMOST COST THEM THEIR BUSINESS TOO.
Norton ... yes you CAN do something about it NOT THAT HARD.
You are whitelisting the malware and causing misery!
YES CONTACT ME NORTON!

February 3, 2020
Unprompted review
Rated 1 out of 5 stars

RIP off artists

RIP off artists. I found out they had been debiting my credit card for 5 years at £89.99 a year. I never subscribed to a subscription with them at all. They told me I had (but cannot show me where).
They told me they sent emails to me every year reminding me of renewals which is also and out and out lie. I have checked both my inbox, trash and junk mail -nothing. If you want your money back they are adamant they won’t give it back but instead offer you a further year for free with Norton. Companies like this sicken me to my stomach. Useless company, useless software and staff who are even worse and don’t give a damn if they have stolen your money or not by making unauthorised debits. Thieves in my opinion.

December 21, 2019
Unprompted review
Rated 2 out of 5 stars

I've been using Norton for years and I…

I've been using Norton for years and I thought it was great but since 2017 it had gone down hill.

1. The switched to subscription based model. They added useless features like lifelock to justify a yearly $179 fee. I don't use lifelock and I don't care for it. If the credit company already lose your personal data due to hacking then your info is already our there. Kinda makes you wonder if there's conspiracy to make you buy services like LifeLock.

2. I used to pay for $59 a year for 5 pcs. Now I have to pay ~$100 and all they added was 5 more pcs for a total of 10 coverage. I cannot go back to just 5 pc coverage. They force you to buy more so they can charge you more.

3. The antivirus has gotten more aggressive. It deletes my files right away without giving the choice to keep it. Moreover, digging through the options takes painfully slow.

4. Each time it updates it recreates its icon on my desktop! I hate that. It basically it does its thing without giving you control over it.

5. You cannot use Chrome and Firefox to pay for subscription when you checkout. You have to use Microsoft EDGE. Shouldn't they be testing their ordering system?

In conclusion. While I liked Norton for years it is no longer meeting my expectation and it has gotten too expensive with lifelock. I will do my homework to search for alternative anti-virus package next year. Currently, I am considering bitdefender. The reason I paid for one more year is I don't have the time to uninstall all the antivirus on 4 pcs as I am busy with my business.

May 14, 2019
Unprompted review
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