Easy to find products, and had the exactly one thing I needed without paying same price for a bad product that takes months to recieve. All in all very positive. An update on difference between expres... See more
Company replied
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They were late with sending the product to my address and they did not follow up timely with some status updates either. It was very difficult to learn what was happening to my order and then it sudde... See more
Company replied
I ordered for first time and the order got through easily without difficults. I got order confirmation and I am waiting for the material to come. I read that they have good quality material and lookin... See more
Company replied
Norvo proved to be a serious company in the way you took care of my order. I was not happy with the telescope i bought, because of exaggerated marketing. You gave me the chance to order something els... See more
Company replied
4.1
Great
2K reviews
Replied to 89% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Norvo
Hi Kai
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Lost money and time
Everything, after promised delivery dato, no eu certificat for conact with food. Chinese plug, not for European sockets.stay as far away from this company NORVO as possible, it's just an intermediary. Pris is from cosmos, you can order the same on chines sites 3-4 times chiper
November 20, 2025
Unprompted review
Reply from Norvo
Hei
Takk for tilbakemeldingen din. Vi beklager å høre om opplevelsen din, og vi ønsker gjerne muligheten til å gjøre det godt igjen. Kan du være så snill å sende oss bestillingsdetaljene dine, slik at vi kan løse dette så raskt som mulig?
FRAUD
FRAUD! I never received the product, no email purchase confirmation, and thus no order number.
They are changing staff, and everything said and sent (bank receipts) were in vain. I gave up, but feel resentment, as I have very little funds, and can´t afford buying the wifi enhancer I really need, over again.
PLEASE STAY AWAY FROM THIS WEBPAGE, and spread the word, NORVO IS FRAUD!
November 17, 2025
Unprompted review
Reply from Norvo
Hei Oda,
Takk for tilbakemeldingen din. Vi beklager å høre om opplevelsen din, og vi vil gjerne få muligheten til å rette opp i dette. Kan du være så snill å sende oss bestillingsdetaljene dine, slik at vi kan løse saken så raskt som mulig?
That i could use it to watch my dog…
That i could use it to watch my dog home alone
February 11, 2026
Unprompted review
Reply from Norvo
Hi AManda,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Ordered product on december 8th for…
Ordered product on december 8th for christmas Have followed up many times since - never received product - never received response
Don't trust this company for a penny !
Update:
I was contacted and the order # was requested Let's see what they do - If an honest mistake on their part i will submit another update
Order #N1S1886V3E
Still have not heard back
December 6, 2025
Unprompted review
Reply from Norvo
Hei Richard,
Takk for tilbakemeldingen din. Vi beklager å høre om opplevelsen din, og vi vil gjerne få muligheten til å rette opp i dette. Kan du være så snill å sende oss bestillingsdetaljene dine, slik at vi kan løse saken så raskt som mulig?
Reply from Norvo
Hi Kjetil,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Reply from Norvo
Hi Victoria,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
It was easy to order
It was easy to order, I received an immediate confirmation, but I wonder how it will be delivered.
February 9, 2026
Unprompted review
Reply from Norvo
Hi Joril
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Simple and updated info from ordering…
Simple and updated info from ordering until delivering.
February 6, 2026
Unprompted review
Reply from Norvo
hei Trang,
Selv takk for den fantastiske anmeldelsen! Vi er glade for å høre at du hadde en flott opplevelse hos oss. Vi setter stor pris på støtten din og ser frem til å ønske deg velkommen tilbake snart! 😊
I like your good service😊
February 9, 2026
Unprompted review
Reply from Norvo
Hi Thore
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Reply from Norvo
Hello Jorge,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Reply from Norvo
Hello Kari,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
I send Norvo a email because I did not…
I send Norvo a email because I did not know when my order would be deliverd. The respons was fast and I felt good and calm with the reply.
February 7, 2026
Unprompted review
Reply from Norvo
Hello Linda,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Reply from Norvo
Hello Bjørn,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Quick and easy to use and buy.
Quick and easy to use and buy.
Happy customer
February 6, 2026
Unprompted review
Reply from Norvo
Hello,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Ypperlig service
Ypperlig service. Ypperlig oppfølging da pakken ikke kunne leveres « i postkassen».
February 5, 2026
Unprompted review
Reply from Norvo
Hei Hilde,
Takk for den fantastiske anmeldelsen! Vi er glade for å høre at du hadde en flott opplevelse hos oss. Vi setter stor pris på støtten din og ser frem til å hjelpe deg igjen snart!
am very satisfied with the response and…
am very satisfied with the response and help I received from your customer service team. However, the rugs I ordered were of very poor quality, and I feel that the pictures used on your website should be more honest and accurately represent the products
February 3, 2026
Unprompted review
Reply from Norvo
Hello Anett,
Thank you for your feedback.
We are sorry to hear that you had this experience, and we understand your frustration. We certainly don't want our customers to experience anything like this.
We will send you an email shortly to resolve the issue as quickly as possible.
Please check your inbox. We look forward to clarifying the situation and providing you with a better experience.
Reply from Norvo
Hello Vegar,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
Easy to rotate around on the website to…
Easy to rotate around on the website to find what you were looking for. Easy checkout and payment process . On top of that fast delevery and fast response from customer support .
February 4, 2026
Unprompted review
Reply from Norvo
Hi Henrik,
Thank you for the fantastic review! We're delighted to hear you had a great experience with us. We greatly appreciate your support and look forward to serving you again soon!
3 time order 3 times wrong order
3 time order 3 times wrong order
And they fail.
They send the part with the damage and ask to cover return costs.
January 31, 2026
Unprompted review
Reply from Norvo
Hello Saulius,
Thank you for your feedback.
We are sorry to hear that you had this experience, and we understand your frustration. We certainly don't want our customers to experience anything like this.
We will send you an email shortly to resolve the issue as quickly as possible.
Please check your inbox. We look forward to clarifying the situation and providing you with a better experience.
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