Nosauce Reviews 448

Absolutely shocking company have sent various emails chats and no response ordered in December and no contact!!’ Absolute joke!!!

i only received half my order and its been a month with no replies

Paid £140 item never arrived, no contact number, they dont answer live chat, they dojt reply to emails, just take money, many reports on social media of them scamming, need closing down

Shocking service and times on delivery. Waiting for 2 orders and heard nothing I have dmed and emailed. Would not recommend this and will not use again, horrendous company

Terrible service. Issue with order acknowledgment being sent to incorrect email address. Emailed company to ask for order confirmation giving all other order details. They haven’t responded with further information and my goods haven’t arrived despite my card being debited. Horrendous experience. Please do not use this company

Avoid this company. I ordered on 13/12 for Christmas as said 3-5 working days for delivery. Then email regarding delays due to volume of orders, followed by another email on 9/01 saying items were on pre order and would be shipped 1-2 weeks. No replies to my emails and the online chat is never online. To add insult, I’ve been receiving marketing emails & I can see these items are in stock! Happy to take people’s money, then ignore them. Worst company, if it does even exist!

I’m writing this review to give people who have ordered from no sauce some hope that their order will arrive…. Eventually!

I ordered a tracksuit and 4 T-shirts on November the 28th (£220 worth of clothes) I have FINALLY received my items on Wednesday the 21st of Jan, nearly 2 months later!!

After sending numerous follow ups and being ignored on several occasions or being told that my order was delayed due to not having enough stock or saying my item was a pre order which was never stated when I placed my order back in November, I decided to send an email every single day to see if that would speed things up, after a week of doing this I received an email from no sauce saying my order was on its way. If you are still waiting for your order give this a try!

Overall a dreadful experience and I will not be purchasing from this brand again, which is a shame cause the clothes are pretty good quality, but the stress and time it has taken to receive my order has left a sour taste in my mouth. What made it worse was seeing the active social media of the brand and people running it, showing off how much money they have made from all the orders that were not sent out!

The worst customer service I have ever dealt with.

Ordered 25th dec still no order or communication I have tried contacting via email Facebook instagram and TikTok and have left messages whenever they post on social media and among with everyone else we are being ignored and no update on shipping this place is a joke save your money ?

4 emails ignored and 2 chats left open.... just some response or explanation for delay to reassure me that I've not been ripped off and will get my items eventually would help. Dreadful customer service! I wish I'd read other reviews on here before I ordered. My son is also waiting on orders with no reponse from their support team.

This no sauce bry Don is so incapable of shipping orders, ordered flared joggers on the 25th Dec, although saying the item is a preorder and will start to dispatch on the 20th, there’s still no update lol. Bry pattern ur team and ur shipping crew cos idk what ym are doing but ship our orders you donut

I have been waiting for my order since 26th of December, today I decide to ask for a refund. Since I got now answers if they would or not send my order. I hope I get my money back, and I will say don’t order anything from them

Ordered the joggas on 31 December and haven't received them. I've emailed them every day but no response at all. They don't have a phone number to call, their live chat is always off, there is no other way to contact them other than email. I really wish I'd looked at these reviews before I ordered. I'm also waiting on my refund for a pair of joggas previously ordered. I've never seen such awful service. Please do not buy from these, they don't have any clue what they are doing. I've spent £140 and don't have anything from them. I'm taking this to trading standards, I'd recommend everyone here do the same too.

Shocking
Placed a pre-order to be dispatched 15th December, no update Christmas passed, kicked off on email finally received in Jan (was a Christmas present for my son) the quality of the product is shocking my 8 yr old son could hem a line better, fabric isn’t even cut straight. For the price you pay I’d rather of bought him 6 sets off Boohoo Man.
Iv chased and chased for a refund for the item, and I have had no reply.

I ordered a tracksuit on the 30th November, sent about 5+ emails asking for details and have only received an automated message back saying it’ll be shipped within 1-2 weeks which it has been way longer than already and it’s still not been shipped nor have I had any other information from any customer support. Shocking service would not buy from here.

Took over £500 for 3 separate orders the week before Christmas, received generic email on Christmas Eve that they couldn’t supply the stock. I sent 6 emails to no response to cancel and refund my orders. Received another generic email about delayed stock to which I replied requesting refund and cancellation. Half the order arrived separately the 2nd week of January. I asked again for a refund and cancellation of remaining order, to receive no communication from anyone , then a cancelled order invoice came through and awaiting my refund. No personal apology or courtesy emails from anyone. Probably the worst company I have ever dealt with. Their trust pilot score says it all. I wish I had read them before I purchased for my 2 sons Christmas , what a shambles and a disappointment on Christmas Day for them

I ordered in November 2025 and still now goods. Complete rip off

Made an order on the 2nd December; £140 tracksuit, which was a Christmas present for my son.

In the weeks leading up to Christmas I sent a few emails with no response. I also tried to send a message on Instagram but was left ‘requested’ & couldn’t send anymore.

The order didn’t arrive in time for Christmas, it arrived yesterday (16th January’ 26).

I believe I had two generic emails regarding delayed orders but still haven’t received even one reply from any of the emails I sent. (Between the week before Christmas up until receiving the order, I sent maybe 10+ emails).

To note, I have ordered from No Sauce in the past with no issues. BUT due to the unacceptable delay & horrendous customer service I will not be ordering from them again.

DO NOT USE.
After ordering on 1 dec and stating 2 working days delivery, item didn't arrive, company ignore all communication. I lodged a dispute with the bank and informed them of this. Item sent out AFTER this, instead of refunding as requested and eventually arrived in Jan, still no correspondence from them. I want to return it, and communications is just as bad to do this. I do not want my sales to go to a company with such disregard for their customers. Continuing the dispute with my bank against nosauce.

One star is too much, order clothing for Christmas, email on 24 saying it was delayed, no more contact, I’ve emailed several times and they all bounce back, I’ve tried calling a mobile number no answer, no other contact details.
These guys are obviously out to scam and trade fraudulently

Ordered for Christmas gift for my son on 15th December, still not arrived and now 15th January. DO NOT ORDER!! They emailed to say they were shipping on week beginning 5th January, well where is it? £140 for a hoodie and joggers that never come, will be requesting a refund through my bank as I don’t trust them to do this!