Nothing But MOT's Reviews 

418
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the simple online booking system, allowing them to schedule convenient appointments around their routines without stress. People appreciate the prompt and efficient service, noting that vehicle tests are conducted swiftly and appointments are kept on schedule. Reviewers mention the spotlessly clean waiting areas, equipped with nice amenities to make short waits comfortable. Consumers praise the honest approach to testing, stating that staff members never push unnecessary repairs or bogus advisories. Visitors value the cheerful and professional attitude of the team, expressing confidence in their reliable work and intention to return.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that bookings are easy to make... See more

Staff

People report positive experiences with staff, frequently highlighting that receptionists and team members... See more

Booking process

Reviewers highlight positive aspects of the booking process, frequently expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time I had used Nothing But Mots in Ashford and couldn’t be happier. Booked online easily, car was taken in at agreed time and receptionist was lovely. Nice waiting area with a coffee machine... See more

Rated 5 out of 5 stars

Excellent local business, I booked online quite late, just before my MOT expiry. They confirmed the appointment and carried out test as agreed with no fuss. They have a great system which even the m... See more

Rated 5 out of 5 stars

I have used the Ashford centre several times for different vehicles and it's always brilliant: I love that you can make an appointment to suit your schedule and then it's just an hour or less out of y... See more

Rated 5 out of 5 stars

My first time using Nothing But MOTs - superb service. Easy to book online, welcoming staff, pleasant waiting area, I was told how long to expect it would take, and they did the MOT really promptly. O... See more


Company details

  1. Car Inspection Station

Written by the company

Here at Nothing But MOT's we value customer service above all else. We have a team of highly trained MOT testers and an excellent reputation. Nothing But MOT's in Ashford is the newest concept to MOT Testing in the UK. We have MOT Testing stations in Deptford (London), Dartford (Kent), and in Rochester (Kent) and out newest branch in Ashford (Kent). Our goal is to be efficient, friendly and courteous, and to make every customer's MOT test a fair and unbiased experience! Here is how we do it... No Pass, No Fee: As a commitment to unbiased MOT testing, we won't charge you if your vehicle fails its test. No Repair Work: We do Nothing But MOTs. We don't offer repair work so we have no reason to fail your car. We are 100% unbiased, highly skilled and committed to customer satisfaction. For more information or to book an MOT, call the team on: (Ashford) 01233 277777


Contact info

4.9

Excellent

TrustScore 5 out of 5

418 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(418)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to book online

Easy to book online, loads of time slots.
Always completed on time.
Friendly service.
Warm waiting area with tv.
Reasonable pricing, no pass no fee, what more could you ask for!

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great all round service

Great service, very easy to book, staff were polite and helpful, would definitely use again.
Only pay when it passes.
You can book online and was able to book my MOT the very next day so win win when you realise your MOT had already run out ooops 🤯🤦‍♀️
Dropped car off at 8 for a 12 o'clock booking but got done at 9 so was able to pick it up earlier 😊 it sadly didn't pass but was able to take it back the next day for a retest after my mechanic fixed the failures and didn't need to rebook so Was sorted and back on the road in no time.
Thank you Nothing But MOT'S ✨️

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

As always my MOT went smoothly

As always my MOT went smoothly. Staff are friendly and polite. Nothing is too much to ask, especially when you’re a worrier like myself!
Best part is you don’t pay if it doesn’t pass. So they’re not there to rip you off to get unnecessary repairs if you don’t need them! Always bring my car to this MOT garage and always will do. Thank you!

October 26, 2024
Unprompted review
Rated 4 out of 5 stars

Simple and easy

The whole process was simple and easy. Only thing stopping me giving 5 stars is the seats in waiting area, they are not comfortable. Glad it just took 30mins.

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

Honest team and great customer service

Went to the Ashford branch and was such a great customer experience. Booking system is easy, they are open weekends which is amazing as I work Monday-Friday. Guys are really helpful and you don’t feel like you are getting mugged off. My car failed first time, and went in again after the work and passed. Nice team in the branch. Thankyou

October 5, 2024
Unprompted review
Rated 5 out of 5 stars

So easy to book

So easy to book, good availability, instant confirmation, fast mot while I waited in very nice waiting area, great coffee machine and only £1, would def recommend and would def use again

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

NOTHING BUT MOTs is most definitely a 5…

NOTHING BUT MOTs is most definitely a 5 ⭐ star establishment. Honestly they are very quick, honest and every time I've felt like my car is in good hands. I love this service as they don't do any mechanical work on your car just tell you if it's worthy of MOT or not and if not you don't pay for MOT till you get the work done on your car, it's amazing and works so well knowing you can trust them 100 percent. Thanks guys mine passed yesterday woohoo.

October 6, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect as soon as I arrived and before…

Perfect as soon as I arrived and before I got to reception I was greeted by a member of staff handed my keys over and within 15 mins my vehicle was in and done in less than an hr. A great service for ones that need a quick mot.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Yet again a fantastic service

Yet again a fantastic service, warm and friendly welcome. Best waiting room I’ve ever sat in !! …I will never go anywhere else. I’ve been using them for several years now!!

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Have used N'B'Mot's before

Have used N'B'Mot's before. Even though my car failed this time the service was first rate. Clear discussion and advice on the fail items. Very friendly service.

September 19, 2024
Unprompted review

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