NOTINO AT Reviews 

3,514
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Straightforward order placement. I opted picking up my ordered items from their shop. Order was delivered as announced. Just not sure why I had to enter some data in a terminal at the entrance of the... See more

Rated 5 out of 5 stars

My pick up was very quick, hardly waited 5 minutes. Compared to my first experience was horrible, the queue extended to the door. However, both times the assistants were friendly and professional.

Rated 3 out of 5 stars

The blush arrived broken and made all other packaged products pink. There were some items nent as gifts which did not look nice after the delivery. I cleaned things as I could and did not claim a retu... See more

Rated 5 out of 5 stars

The notino.at is very good seller, has wide range of products with very good prices and offers. Also their delivery times are super, im fully sutisfied and will order again.

Company details

  1. Health & Medical

Information provided by various external sources

Online Marken Parfüms, günstige Preise, Rabatte bis zu 50%, Originalware, alle bekannten Marken, breites Angebot an Parfüms, Lieferung innerhalb Österreichs in 2 Tagen, kein Mindestbestellwert.


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

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4.1

All reviews

(3,514)

351 reviews in the last 12 months

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Rated 1 out of 5 stars

Notino cheaters

I had an extremely bad experience with notino, i used to buy all my cosmetics items from them until my last purchase, i bought artdeco concealer which is turned to be totally empty inside, so simply no liquid stuff inside only package, even no traces of leaking, everything was nicely packed looked new, and unfortunately i found it out only one month later when i unpacked it, i‘m confused how come sich stuff happen with such a big brand, is it fake? But the package looks exactly the same, does notino cheat customers? Was i buying fake products from them all that time, i will stay away from buying from Notino! Never again!

May 28, 2019
Unprompted review
Rated 2 out of 5 stars

Poor customer service

I had to return a perfume cause I ordered a wrong one. I returned it at the store (Donau Zentrum) and it took one month to get my money back! They didn't tell me anything during that time so I had to reach to them several times only to hear "be more patient". This is really poor customer service and I am disappointed because I used to like Notino...

May 17, 2019
Unprompted review
Rated 5 out of 5 stars

Notino is the best!

I am very satisfied with everything I've ordered till now at Notino and that is really much... They are amazing. Prices are the best ever, they offer also a lot of sales. I really recommend them, Notino is the best!

May 14, 2019
Unprompted review
Rated 5 out of 5 stars

The service is super nice & friendly…

The service is super nice & friendly and very fast in responding. Delivery is very quick and there have any been any issues so far. The prices are mostly so much better than in a regular store. I absolutely love it!

May 14, 2019
Unprompted review
Rated 5 out of 5 stars

Everything perfect

Fast delivery, very good prices, good customer service

May 5, 2019
Unprompted review
NOTINO AT logo

Reply from NOTINO AT

Dear customer, we appreciate your valuable feedback. We are happy that you were satisfied with our services and we hope this has not been your last order with us. We are looking forward to delivering you your next pleasant-scented box. A successful week wishes you Yours Notino Team.

Rated 5 out of 5 stars

A brilliant online retailer

A brilliant online retailer. The website is easy to navigate and the prices are great. Overall, it was a pleasant shopping experience. My items arrived fast through Austria post and in perfect condition. I will be a returning customer.

April 24, 2019
Unprompted review
NOTINO AT logo

Reply from NOTINO AT

Dear customer, your positive feedback is highly appreciated. We are glad that you had an pleasant experience with us and we would be honoured if you decide to order from our website again. We are looking forwards to help you with your next order. A pleasant and a successful week wishes you, Yours Notino Team

Rated 5 out of 5 stars

Alles in Ordnung

Alles in Ordnung. Alles Super!!!😀😊

November 8, 2018
Unprompted review
NOTINO AT logo

Reply from NOTINO AT

Schönen guten Tag,
es freut uns, dass Sie zufrieden sind. Die Arbeit macht dann viel mehr Spass, wenn wir solches Feedback erhalten.
Schöne Woche wünscht Ihr Notino Team.

Rated 1 out of 5 stars

i need confirmation of my payment

i cant send email, all test are siccessless. i called your lady in Kittsee, she told me send to Kittsee but this is also negativ . i sent my Money and if you write me agin - pay otherwise we must elete your order !!!! I Paid and cant get any Connection. your office in Kittsee told me she cant check - it must be done via Germany . i tried again - also all is negative
christian Krassa +43 664 4858840 or +43 677 61126755

June 16, 2018
Unprompted review
Rated 2 out of 5 stars

Mancera

one week ago I ordered a bottle of Mancera - Black to Black.
shipping was great as usual. however upon unboxing, a few things struck me as odd.

- the folding of the wrapping was very bad and beneath the cellophane I could see a lot of dirt/dust. it looked like a half-assed attempt of repackaging. i cannot imagine that a company like Mancera lets items like this slip through.

- the opening of the sprayer has a different color (white) than the sprayer-opening of every single bottle (black) i can find pictures of online.

- funnily, 2 days after i placed my order, all mancera-products were stripped from the notino-websites (.at & .de domains). I contacted the customer service whether or not the Mancera products will be available again, but i have yet to receive an answer.

I've ordered quite some stuff from notino but this is the first time i really doubt the authenticity of a product. it just doesn't feel right.
the scent smells good, however i had no previous experience with this particular fragrance (blind buy), so i will refrain from blatantly calling it a fake and give them the benefit of the doubt.

as for now, I still have to suggest to order your Mancera bottles from somewhere else.

greetings

July 22, 2017
Unprompted review
NOTINO AT logo

Reply from NOTINO AT

Dear customer,

thank you for your feedback. Actually we just discussed with othe supliers conditions better for our costumers. So nowadays we offer Mancera products on our website again. If you receive products from us and have any doubt, please contat our customer service, we will explain or give advice.

Best regards
Katharina, Your Notino Team

Rated 5 out of 5 stars

Highly Recommended

Good price, good products, and fast delivery! I bought 7 perfumes and 8 cosmetic products here and all are original. Website is user friendly with fast payment process. Lots of interesting offers too. Thanks, Notino!

January 2, 2017
Unprompted review
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