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Notino Reviews 

1,131
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fast delivery times, highly competitive market prices, and the remarkably wide selection of quality items available on the platform. People also deeply appreciate the smooth website navigation, pleasant shopping process, and the wonderful mini gifts regularly included with their orders. Some reviewers were not happy with the poor overall packaging and specific product quality concerns encountered during their purchase. A few customers mentioned receiving badly damaged shipping boxes, alongside products that felt completely different or raised doubts about being authentic.

What people talk about most

Product

Clients share positive opinions on product quality, competitive pricing, and a wide selection of goods.... See more

Delivery service

Users describe positive interactions with delivery_service, consistently praising the exceptionally fast... See more

Quality

Customers had positive experiences with quality, highlighting high-quality items at attractive and... See more

Price

Customers consistently note positive experiences with price, highlighting competitive and attractive costs... See more

Service

Consumers find service to be positive, highlighting surprisingly fast shipping and an overall pleasant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It’s always very positive experience. I like goods, and fast delivery. Thank you! Appreciate your service!

Rated 5 out of 5 stars

I like this store's wide selection of high-quality products and fast delivery. The packaging is also very presentable.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(1,131)

190 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

could be better

it's a shame there are no products from certain well-known cosmetic companies, small discounts and no gifts
also a points system would be a motivation for those who buy a lot

December 30, 2024
Unprompted review
Rated 1 out of 5 stars

Confusing, lagging and sad

Sad - that eco friendly packaging (which shouldn’t be the only environmental initiative from such a big company) had extra cost. Trying to monetize a healthy planet?

Confusing - the app did not find all of the pickup point that are available with the available curriers.

December 21, 2024
Unprompted review
Rated 5 out of 5 stars

Fast shipping

Fast shipping, easy navigation in the website, various beauty products in one place, recommend!

November 14, 2024
Unprompted review

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